Participation in intra-firm communities of practice: A case study from the automotive industry

Journal of Knowledge Management

Volumn 15, Issue 1, 2011, Pages 22-39

  Wolf, Patricia ^a   Späth, Sebastian ^a   Haefliger, Stefan ^a  

^a ETH ZURICH   (Switzerland)

Author keywords

Knowledge management; Performance management

Indexed keywords

EID: 79952350138     PISSN: 13673270     EISSN: None     Source Type: Journal    
DOI: 10.1108/13673271111108675     Document Type: Article

References (48)

1. Alaszewski, A. (2006), Using Diaries for Social Research, Sage, London.
2. Anderson, C.J., Glassman, M., McAfee, R.B. and Pinelli, T. (2001), An investigation of factors affecting how engineers and scientists seek information in Journal of Engineering and Technology Management, Vol. 18, No. 2, pp. 131-55.
3. Amin, A. and Roberts, J. (2008), Knowing in action: beyond communities of practice in Research Policy, Vol. 37, No. 2, pp. 353-69.
4. Ardichivili, A., Page, V. and Wentling, T. (2003), Motivation and barriers to participation in virtual knowledge-sharing communities of practice in Journal of Knowledge Management, Vol. 7, No. 1, pp. 64-77.
5. Barachini, F. (2009), Cultural and social issues for knowledge sharing in Journal of Knowledge Management, Vol. 13, No. 1, pp. 98-110.
6. Berends, H., Vanhaverbeke, W. and Kirschbaum, R. (2007), Knowledge management challenges in new business development: case study observations in Journal of Engineering and Technology Management, Vol. 24, No. 4, pp. 314-28.
7. Borzillo, S. (2009), Top management sponsorship to guide communities of practice in Journal of Knowledge Management, Vol. 13, No. 3, pp. 60-72.
8. Brown, J.S. and Duguid, P. (1991), Organizational learning and communities-of-practice: toward a unified view of working, learning, and innovation in Organization Science, Vol. 2, No. 1, pp. 40-57.
9. Brown, J.S. and Duguid, P. (2001), Knowledge and organization: a social-practice perspective in Organisation Science, Vol. 12, No. 2, pp. 198-213.
10. Cabrera, A. and Cabrera, E.F. (2002), Knowledge-sharing dilemmas in Organization Studies, Vol. 23, No. 5, pp. 687-710.
11. Chiu, C., Hsu, M. and Wang, E. (2006), Understanding knowledge sharing in virtual communities: an integration of social capital and social cognitive theories in Decision Support Systems, Vol. 42, No. 3, pp. 1872-88.
12. Cross, R., Laseter, T., Parker, A. and Velasquez, G. (2006), Using social network analysis to improve communities of practice in California Management Review, Vol. 49, No. 1, pp. 32-60.
13. Flick, U. (2009), An Introduction to Qualitative Research, 4th ed, Sage, London.
14. Gächter, S., von Krogh, G. and Haefliger, S. (2010), Initiating private-collective innovation: the fragility of knowledge sharing in Research Policy, Vol. 39, No. 7, pp. 893-906.
15. Guba, E.G. and Lincoln, Y.S. (1981), Effective Evaluation: Improving the Usefulness of Evaluation Results through Responsive and Naturalistic Approaches, Jossey-Bass, San Francisco, CA.
16. Hildreth, P. and Kimble, C. (2000), Communities of practice in the distributed international environment in Journal of Knowledge Management, Vol. 4, No. 1, pp. 27-38.
17. Huber, G.P. (1982), Organizational information systems: determinants of their performance and behavior in Management Science, Vol. 28, No. 2, pp. 138-55.
18. Huber, G.P. (1991), Organizational learning: the contributing processes and the literatures in Organization Science, Vol. 2, No. 1, pp. 88-115.
19. Kodama, M. (2007), Innovation and knowledge creation through leadership-based strategic community: case study on high-tech company in Japan in Technovation, Vol. 27, No. 3, pp. 115-32.
20. Kogut, B. and Zander, U. (1996), What firms do? Coordination, identity, and learning in Organization Science, Vol. 7, No. 5, pp. 502-18.
21. Krüger, H. (1983), Gruppendiskussion. Überlegungen zur Rekonstruktion sozialer Wirklichkeit aus der Sicht der Betroffenen in Soziale Welt, Vol. 34, No. 1, pp. 90-109.
22. Lave, J. (1988), Cognition in Practice: Mind, Mathematics, and Culture in Everyday Life, Cambridge University Press, New York, NY.
23. Lave, J. and Wenger, E. (1991), Situated Learning: Legitimate Peripheral Participation, Cambridge University Press, Cambridge.
24. Lesser, E.L. and Storck, J. (2001), Communities of practice and organisational performance in IBM Systems Journal, Vol. 40, No. 4, pp. 831-41.
25. Luhmann, N. (2000), Organisation und Entscheidung, Westdeutscher Verlag, Opladen.
26. Maxwell, J.C. (2005), Qualitative Research Design: An Interactive Approach, Sage Publications, Thousand Oaks, CA.
27. Michailova, S. and Husted, K. (2003), Knowledge-sharing hostility in Russian firms in California Management Review, Vol. 45, No. 3, pp. 59-77.
28. Miles, M.B. and Huberman, A.M. (1994), Qualitative Data Analysis. A Source Book of New Methods, Sage Publications, Thousand Oaks, CA.
29. Nonaka, I. (1994), A dynamic theory of organizational knowledge creation in Organization Science, Vol. 5, No. 1, pp. 14-37.
30. Patton, M.Q. (2002), Qualitative Research and Evaluation Methods, Sage Publications, Thousand Oaks, CA.
31. Rangachari, P. (2009), Knowledge sharing networks in professional complex systems in Journal of Knowledge Management, Vol. 13, No. 3, pp. 132-45.
32. Spaeth, S., Haefliger, S., von Krogh, G. and Renzl, B. (2008), Communal resources in open source software development, Information Research, Vol. 13, available at: http://informationr.net/ir/13-1/paper332.html.
33. Spender, J.-C. (2006), Getting value from knowledge management in TQM Magazine, Vol. 18, No. 3, pp. 238-54.
34. Steinke, I.A. (2004), Quality criteria in qualitative research in Flick, U., von Kardoff, E. and Steinke, I.A. (Eds.), Companion to Qualitative Research, Sage, London, pp. 184-90.
35. Szulanski, G. (2000), The process of knowledge transfer: a diachronic analysis of stickiness in Organizational Behavior and Human Decision Processes, Vol. 82, No. 1, pp. 9-27.
36. Thompson, M. (2005), Structural and epistemic parameters in communities of practice in Organisation Science, Vol. 16, No. 2, pp. 151-64.
37. von Hippel, E. (1998), Economics of product development by users: the impact of 'sticky' local information in Management Science, Vol. 44, No. 5, pp. 629-44.
38. von Krogh, G. (1998), Care in knowledge creation in California Management Review, Vol. 40, No. 3, pp. 133-53.
39. von Krogh, G. (2003), Knowledge sharing and the communal resource in Easterby-Smith, M. and Lyles, M.A. (Eds.), Handbook of Organizational Learning and Knowledge Management, Blackwell, Malden, MA, pp. 372-92.
40. von Krogh, G., Ichijo, K. and Nonaka, I. (2000), Enabling Knowledge Creation: Unlocking the Mystery of Tacit Knowledge and Unleashing the Power of Innovation, Oxford University Press, Oxford.
41. Webb, C. (2009), Dear diary: recommendations for researching knowledge transfer of the complex in Electronic Journal of Knowledge Management, Vol. 7, No. 1, pp. 191-8.
42. Wenger, E. (1999), Learning as social participation in Knowledge Management Review, Vol. 6, pp. 30-3.
43. Wenger, E. (2000), Communities of practice and social learning systems in Organization, Vol. 7, No. 2, pp. 225-46.
44. Wenger, E. (2004), Knowledge management as a doughnut: shaping your knowledge strategy through communities of practice in Ivey Business Journal, January/February, pp. 1-8.
45. Wenger, E. and Snyder, W.M. (2000), Communities of practice: the organizational frontier in Harvard Business Review, Vol. 1, pp. 139-45.
46. Wenger, E., McDermott, R. and Snyder, W.M. (2002), Cultivating Communities of Practice: A Guide to Managing Knowledge, Harvard Business School Press, Boston, MA.
47. Wolf, P. (2004), Eine Geschichte über Communities in Zeitschrift für Organisationsentwicklung, Vol. 23, No. 2, pp. 10-19.
48. Wolf, P. and Wunram, M. (2003), Barriers to KM between organisational cultures in the face of concurrent enterprising: how to overcome them? in Camarinha-Matos, L.M. and Afsarmanesh, H. (Eds.), Processes and Foundations for Virtual Organisations, Kluwer Academic Publishers, Boston, MA, pp. 333-40.