User advocacy and information system project performance

International Journal of Project Management

Volumn 29, Issue 2, 2011, Pages 146-154

  Wang, Eric T G ^a   Chang, Jamie Y T ^a   Jiang, Jiunn Yih J ^b   Klein, Gary ^c  

^a NATIONAL CENTRAL UNIVERSITY   (Taiwan)

^b AUSTRALIAN NATIONAL UNIVERSITY   (Australia)

^c UNIVERSITY OF COLORADO   (United States)

Author keywords

Extrinsic motivation; Information systems; Project management; User advocacy; User participation

Indexed keywords

EXTRINSIC MOTIVATION; FUNCTIONAL SYSTEMS; PROJECT MANAGERS; PROJECT PERFORMANCE; PROJECT TEAM; USER ADVOCACY; USER PARTICIPATION;

MOTIVATION; PROJECT MANAGEMENT;

INFORMATION SYSTEMS;

ADVOCACY; BEST MANAGEMENT PRACTICE; INFORMATION SYSTEM; PERFORMANCE ASSESSMENT; PROJECT MANAGEMENT; STAKEHOLDER; TRAINING;

EID: 78650822970     PISSN: 02637863     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijproman.2010.02.011     Document Type: Article

References (53)

1. Amabile T.M. Motivational synergy: toward new conceptualizations of intrinsic and extrinsic motivation in the workplace. Human Resource Management Review 1993, 3:185-201.
2. Bagozzi R.P., Yi Y., Phillips L.W. Assessing construct validity in organizational research. Administrative Science Quarterly 1991, 36(3):421-458.
3. Barclay D., Thompson R., Higgins C. The partial least squares approach to causal modeling: personal computer adoption and use as an illustration. Technology Studies 1995, 2(2):285-324.
4. Barki H., Hartwick J. Measuring user participation, user involvement, and user attitude. MIS Quarterly 1994, 18(1):59-82.
5. Barki H., Rivard S., Talbot J. An integrative contingency model of software project risk management. Journal of Management Information Systems 2001, 17(4):37-69.
6. Bauer T.N., Bodner T., Erdogan B., Truxillo D.M., Tucker J.S. Newcomer adjustment during organizational socialization: a meta-analytic review of antecedents, outcomes, and methods. Journal of Applied Psychology 2007, 92(3):707-721.
7. Bettencourt L.A., Ostrom A.L., Brown S.W., Roundtree R.I. Client co-production in knowledge-intensive business services. California Management Review 2002, 44(4):100-128.
8. Bryde D. Perceptions of the impact of project sponsorship practices on project success. International Journal of Project Management 2008, 26:800-809.
9. Butler T., Fitzgerald B. The relationship between user participation and the management of change surrounding the development of information systems: a European perspective. Journal of End User Computing 2001, 13(1):12-25.
10. Carlile P.R. Transferring, translating, and transforming: an integrative framework for managing knowledge across boundaries. Organization Science 2004, 15(5):555-568.
11. Chang, T.K.C., Liang, T.P., Jiang, J.J., Klein, G., 2010. User commitment and collaboration: motivational antecedents and project performance. Information and Software Technology. doi:10.1016/j.infsof.2010.02.003.
12. Chin W.W. Issues and opinion on structural equation modeling. MIS Quarterly 1998, 22(1):7-16.
13. Chin W.W. The partial least squares approach to structural equation modeling. Modern Methods for Business Research 1998, 295-336. Lawrence Erlbaum Associates, New Jersey. G.A. Marcoulides (Ed.).
14. Chin W.W., Marcolin B.L., Newsted P.R. A partial least squares latent variable modeling approach for measuring interaction effects: results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study. Information Systems Research 2003, 14(2):189-217.
15. Conner D.R. Managing the Speed of Change: How Resilient Managers Succeed and Prosper Where Others Fail 1992, Villard, New York.
16. Dawes J. Do data characteristics change according to the number of scale points used? An experiment using 5-point, 7-point and 10-point scales. International Journal of Market Research 2007, 50(1):61-77.
17. Deci E.L., Ryan R.M. Intrinsic Motivation and Self-determination in Human Behavior 1985, Plenum, New York.
18. Dessler G. Essentials of Human Resource Management 1999, Prentice-Hall, New Jersey.
19. Dvir T., Eden D., Avolio B.J., Shamir B. Impact of transformational leadership training on followers development and performance. A field experiment. Academy of Management Journal 1998, 45:735-744.
20. Fornell C., Larcker D.F. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research 1981, 18(1):39-50.
21. Ghiselli E.E., Campbell J.P., Zedeck S. Measurement Theory for the Behavioral Sciences 1981, Freeman, New York.
22. Goodhue, D., Lewis, W., Thompson, R., 2006. PLS, small sample size, and statistical power in MIS research. In: Proceedings of the 39th Hawaii International Conference on System Sciences.
23. Griffin A.E.C., Colella A., Goparaju S. Newcomer and organizational socialization tactics: an interactionist perspective. Human Resource Management Review 2000, 10(4):453-474.
24. Handy C. Understanding Organizations 1993, Oxford University Press, New York.
25. He J., King W. The role of user participation in information systems development: implications from a meta-analysis. Journal of Management Information Systems 2008, 25(1):301-331.
26. Hsu J.S.C., Chan C.L., Liu J.Y.C., Chen H.G. The impacts of user review on software responsiveness: moderating requirements uncertainty. Information and Management 2008, 45(4):203-210.
27. Hulland J. Use of partial least squares (PLS) in strategic management research: a review of four recent studies. Strategic Management Journal 1999, 20(2):195-204.
28. Jiang J.J., Klein G., Beck P. Lack of skills risk on organizational technology learning and software project performance. Information Resources Management Journal 2007, 20(3):32-45.
29. Jiang J.J., Klein G., Chen H.G. The effect of user partnering and user non-support on project performance. Journal of the Association for Information Systems 2006, 7(2):68-90.
30. Jiang J.J., Klein G., Chen H.G., Lin L. Reducing user-related risks during and prior to system development. International Journal of Project Management 2002, 20(7):507-515.
31. Jones M.C., Harrison A.W. IS project team performance. An empirical assessment. Information & Management 1996, 31:57-65.
32. Kerlinger F.N., Lee H.B. Foundations of Behavioral Research 2000, Harcourt College Publishers, California. fourth ed.
33. Klein G., Jiang J.J., Sobol M.G. Consonance in Information Systems. Strategies and Organizations in Transition 2002, 191-209. Prentice-Hall, New Jersey. C.S. Galbraith (Ed.).
34. Korte R.F. How newcomers learn the social norms of an organization: a case study of the socialization of newly hired engineers. Human Resource Development Quarterly 2009, 20(3):285-306.
35. Kumar N., Stern L.W., Anderson J.C. Conducting interorganizational research using key informants. Academy of Management Journal 1993, 36(3):1633-1651.
36. Liu J.Y.C., Chen H.G., Jiang J.J., Klein G. Task completion competency and project management performance: the influence of control and user contribution. International Journal of Project Management 2010, 27(7):220-227.
37. Lyytinen K., Mathiassen L., Ropponen J. Attention shaping and software risk - a categorical analysis of four classical risk management approaches. Information Systems Research 1998, 9(3):233-255.
38. Mambrey P., Mark G., Pankoke-Babatz U. User advocacy in participatory design: designers' experiences with a new communication channel. Computer Supported Cooperative Work (CSCW) 1998, 7(3-4):291-313.
39. Markus M.L., Mao J.Y. Participation in development and implementation-updating an old, tired concept for today's IS. Journal of the Association for Information Systems 2004, 5(11-12):514-544.
40. Messick S. Test validity and the ethics of assessment. American Psychologist 1980, 35:1012-1027.
41. Podsakoff P.M., MacKenzie S.B., Podsakoff N.P. Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of Applied Psychology 2003, 88(5):879-903.
42. Preston C.C., Colman A.M. Optimal number of response categories in rating scales: reliability, validity, discriminating power, and respondent preferences. Acta Psychologica 2000, 104:1-15.
43. Ratcheva V. Integrating diverse knowledge through boundary spanning processes - the case of multidisciplinary project teams. International Journal of Project Management 2009, 27:206-215.
44. Saks A.M., Uggerslev K.L., Fassina N.E. Socialization tactics and newcomer adjustment: a meta-analytic review and test of a model. Journal of Vocational Behavior 2007, 70:413-446.
45. Schmidt R., Lyytinen K., Keil M., Cule P. Identifying software risks: an international delphi study. Journal of Management Information Systems 2001, 17(4):5-36.
46. Schwalbe K. Information Technology Project Management 2007, Thomson Course Technology, Massachusetts. fifth ed.
47. Seiling J.G. The role of the customer advocate: contextual and task performance as advocacy participation. Journal of Management and Organization 2008, 14(2):127-140.
48. Sense A.J. The conditioning of project participants' authority to learn within projects. International Journal of Project Management 2008, 26:105-111.
49. Steers R.M., Porter L.W. Motivation and Work Behavior 1991, McGraw-Hill, New York. fifth ed.
50. Swanson E.B. Management information systems: appreciation and involvement. Management Science 1974, 21(2):178-188.
51. Tesch D., Sobol M.G., Klein G., Jiang J. User and developer common knowledge: effect on the success of information system development projects. International Journal of Project Management 2009, 27(7):657-664.
52. Turner J.R., Muller R. A project manager's leadership style as a success factor on projects: a literature review. Project Management Journal 2005, 36(2):49-61.
53. Young R., Jordan E. Top management support: mantra or necessity. International Journal of Project Management 2008, 26:713-725.