An investigation of the stress-buffering effects of social support in the occupational stress process as a function of team identification

Group Dynamics

Volumn 14, Issue 4, 2010, Pages 350-367

  Jimmieson, Nerina L ^a   McKimmie, B M ^a   Hannam, Rachel L ^a   Gallagher, Jenifer ^a  

^a UNIVERSITY OF QUEENSLAND   (Australia)

Author keywords

Employee adjustment; Social support; Team identification; Workplace stressors

Indexed keywords

EID: 78650398074     PISSN: 10892699     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0018631     Document Type: Article

References (86)

1. Abramis D.J. Work role ambiguity, job satisfaction, and job performance: Meta-analyses and review. Psychological Reports 1994, 75:1411-1433.
2. Aiken L.S., West S.G. Multiple regression: Testing and interpreting interactions 1991, Sage, Newbury Park, CA.
3. Albert S., Whetten D. Organizational identity. Research in organizational behavior 1985, 285-295. JAI Press, Greenwich, CT. L.L. Cummings, B.M. Staw (Eds.).
4. Anderson N., West M.A. Measuring climate for work group innovation: Development and validation of the team climate inventory. Journal of Organizational Behavior 1998, 19:235-258.
5. Bacharach S., Bamberger P., Conley S. Work-home conflict among nurses and engineers: Mediating the impact of role stress on burnout and satisfaction at work. Journal of Organizational Behavior 1991, 12:39-53.
6. Bagozzi R.P., Yi Y. Assessing method variance in multitrait-multimethod matrices: The case of self-reported affect and perceptions at work. Journal of Applied Psychology 1990, 75:547-560.
7. Bar-Tal D. Group beliefs as an expression of social identity. Social identity: International perspectives 1998, 93-113. Sage, Thousand Oaks, CA. S. Worchel, J.F. Morales, D. Paez, J. Deschamps (Eds.).
8. Beehr T.A., Farmer S.J., Glazer S., Gudanowski D.M., Nair V.D. The enigma of social support and occupation stress: Source congruence and gender role effects. Journal of Occupational Health Psychology 2003, 8:220-231.
9. Bernhard-Oettel C., De Cuyper N., Bernston E., Isaksson K. Well-being and organizational attitudes in alternative employment: The role of contract and job preferences. International Journal of Stress Management 2008, 15:345-363.
10. Brewer M.B. The social self: On being the same and different at the same time. Personality and Social Psychology Bulletin 1991, 17:475-482.
11. Brough P., Pears J. Evaluating the influence of the type of social support on job satisfaction and work related psychological well-being. International Journal of Organizational Behavior 2004, 8:472-485.
12. Brown R., Condor S., Mathews A., Wade G., Williams J. Explaining intergroup differentiation in an industrial setting. Journal of Occupational Psychology 1986, 59:273-286.
13. Cameron J.E. Social identity and the pursuit of possible selves: Implications for the psychological well-being of university students. Group Dynamics: Theory, Research, and Practice 1999, 3:179-189.
14. Cameron J.E. A three-factor model of social identity. Self and Identity 2004, 3:239-262.
15. Caplan R.D., Cobb S., French J.R.P., Harrison R.V., Pinneau S.R. Job demands and worker health 1980, University of Michigan, Institute for Social Research, Ann Arbor, MI.
16. Cassidy T., Burnside E. Cognitive appraisal, vulnerability, and coping: An integrative analysis of appraisal and coping mechanisms. Counselling Psychology Quarterly 1996, 9:261-279.
17. Chandola T., Brunner E., Marmot M. Chronic stress at work and the metabolic syndrome: Prospective study. British Medical Journal 2006, 332:521-524.
18. Chen P.Y., Popovich P.M., Kogan M. Let's talk: Patterns and correlates of social support among temporary employees. Journal of Occupational Health Psychology 1999, 4:55-62.
19. Cicero L., Pierro A., van Knippenberg D. Leader group prototypicality and job satisfaction: The moderating role of job stress and team identification. Group Dynamics: Theory, Research, and Practice 2007, 11:165-175.
20. Cohen S., Edwards J.R. Personality characteristics as moderators of the relationship between stress and disorder. Advances in the investigation of psychological stress 1989, 235-283. Wiley, New York. R.W.J. Neufeld (Ed.).
21. Cohen S., Wills T.A. Stress, social support, and the buffering hypothesis. Psychological Bulletin 1985, 98:310-357.
22. Cooper C.L., Dewe P.J., O'Driscoll M.P. Organizational stress: A review and critique of theory, research, and applications 2001, Sage, London.
23. Corley K.G. Defined by our strategy or our culture? Hierarchical differences in perceptions of organizational identity and change. Human Relations 2004, 57:1145-1177.
24. Cronbach L.J. Coefficient alpha and the internal structure of tests. Psychometrika 1951, 16:297-334.
25. Cronbach L.J. Statistical tests for moderator variables: Flaws in analysis recently proposed. Psychological Bulletin 1987, 102:414-418.
26. Dawson J.F., Richter A.W. Probing three-way interactions in moderated multiple regression: Development and application of a slope difference test. Journal of Applied Psychology 2006, 91:917-926.
27. Deaux K. Social identification. Social psychology: Handbook of basic principles 1996, 777-798. Guilford Press, New York. E. Higgins, A. Kruglanski (Eds.).
28. Deelstra J.T., Peeters M.C.W., Schaufeli W.B., Stroebe W., Zijlstra F.R.H., van Doornen L.P. Receiving instrumental support at work: When help is not welcome. Journal of Applied Psychology 2003, 88:324-331.
29. Devereux J.M., Hastings R.P., Noone S.J., Firth A., Totsika V. Social support and coping as mediators or moderators of the impact of work stressors on burnout in intellectual disability support staff. Research in Developmental Disabilities 2009, 30:367-377.
30. Dimmock J.A., Grove J.R., Eklund R.C. Reconceptualizing team identification: New dimensions and their relationship to intergroup bias. Group Dynamics: Theory, Research, and Practice 2005, 9:75-86.
31. Elfering A., Semmer N.K., Schade V., Grund S., Boos N. Supportive colleague, unsupportive supervisor: The role of provider-specific constellations of social support at work in the development of low back pain. Journal of Occupational Health Psychology 2002, 7:130-140.
32. Evans M.G. A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis. Organizational Behavior and Human Decision Processes 1985, 36:305-323.
33. Fast J., Frederick J. Working arrangements and time stress. Canadian Social Trends 1996, 45:14-19.
34. Fenlason K.J., Beehr T.A. Social support and occupational stress: Effects of talking to others. Journal of Organizational Behavior 1994, 15:157-175.
35. Gao F., Luo N., Thumboo J., Fones C., Li S.C., Cheung Y.B. Does the 12-item General Health Questionnaire contain multiple factors and do we need them?. Health and Quality of Life Outcomes 2004, 2:63.
36. Gilboa S., Shirom A., Fried Y., Cooper C.L. A meta-analysis of work demand stressors and job performance: Examining main and moderating effects. Personnel Psychology 2008, 61:227-271.
37. Glaser D.N., Tatum B.C., Nebeker D.M., Sorenson R.C., Aiello J.R. Workload and social support: Effects on performance and stress. Human Performance 1999, 12:155-176.
38. Glick W., Jenkins G., Gupta N. Method versus substance: How strong are underlying relationships between job characteristics and attitudinal outcomes?. Academy of Management Journal 1986, 29:441-464.
39. Goldberg D. The detection of psychiatric illness by questionnaire 1972, Oxford University Press, London.
40. Hackman J.R. The design of work teams. Handbook of organizational behavior 1987, 315-342. Prentice Hall, Englewood Cliffs, NJ. J. Lorsch (Ed.).
41. Haslam S.A., Jetten J., O'Brien A., Jacobs E. Social identity, social influence, and reactions to potentially stressful tasks: Support for the self-categorization model of stress. Stress and Health 2004, 20:3-9.
42. Haslam S.A., O'Brien A., Jetten J., Vormedal K., Penna S. Taking the strain: Social identity, social support, and the experience of stress. British Journal of Social Psychology 2005, 44:355-370.
43. Haslam S.A., Reicher S. Stressing the group: Social identity and the unfolding dynamics of responses to stress. Journal of Applied Psychology 2006, 91:1037-1052.
44. Hogg M.A., Abrams D. Social motivation, self-esteem, and social identity. Social identity theory: Constructive and critical advances 1990, 28-47. Harvester-Wheatsheaf, London. D. Abrams, M.A. Hogg (Eds.).
45. Hogg M.A., Terry D.J. Social identity and self-categorization processes in organizational contexts. Academy of Management Review 2000, 25:121-140.
46. Jaccard J., Wan C.K., Turrisi R. The detection and interpretation of interaction effects between continuous variables in multiple regression. Multivariate Behavioral Research 1990, 25:467-478.
47. Jetten J., Branscombe N.R., Schmitt M.T., Spears R. Rebels with a cause: Group identification as a response to perceived discrimination from the mainstream. Personality and Social Psychology Bulletin 2001, 27:1204-1213.
48. Jetten J., O'Brien A., Trindall N. Changing identity: Predicting adjustment to organizational restructure as a function of subgroup and superordinate identification. British Journal of Social Psychology 2002, 41:281-297.
49. Jetten J., Schmitt M.T., Branscombe N.R., McKimmie B.M. Suppressing the negative effect of devaluation on group identification: The role of intergroup differentiation and intragroup respect. Journal of Experimental Social Psychology 2005, 41:208-215.
50. Jex S.M., Beehr T.A. Emerging theoretical and methodological issues in the study of work-related stress. Research in Personnel and Human Resources Management 1991, 9:311-365.
51. Jex S.M., Crossley C.D. Organisational consequences. Handbook of work stress 2005, 575-600. Sage, Thousand Oaks, CA. J. Barling, E.K. Kelloway, M.R. Frone (Eds.).
52. Karasek R., Theorell T. Healthy work: Stress, productivity, and the reconstruction of working life 1990, Basic Books, New York.
53. Kaufmann G.M., Beehr T.A. Occupational stressors, individual strains, and social support among police officers. Human Relations 1989, 42:185-197.
54. Kickul J., Posig M. Supervisory emotional support and burnout: An explanation of reverse buffering effects. Journal of Managerial Issues 2001, 13:328-344.
55. Lazarus R.S. Theory based stress management. Psychological Inquiry 1990, 1:3-13.
56. Lazarus R.S., Folkman S. Stress, appraisal, and coping 1984, Springer, New York.
57. McClelland G.H., Judd C.M. Statistical difficulties of detecting interactions and moderator effects. Psychological Bulletin 1993, 114:376-390.
58. McIntosh N.J. Identification and investigation of properties of social support. Journal of Organizational Behavior 1991, 12:201-217.
59. McKimmie B.M., Jimmieson N.L., Mathews R., Moffat K. Social support and fires in the workplace: A preliminary investigation. Work: A Journal of Prevention, Assessment, and Rehabilitation 2009, 32:59-68.
60. Moyle P., Parkes K. The effects of transitions stress: A relocation study. Journal of Organizational Behavior 1999, 20:625-646.
61. Obst P.L., White K.M. Three-dimensional strength of identification across group memberships: A confirmatory factor analysis. Self and Identity 2005, 4:69-80.
62. O'Driscoll M., Beehr T.A. Moderating effects of perceived control and need for clarity on the relationship between role stressors and employee affective reactions. Journal of Social Psychology 1994, 140:151-159.
63. Onorato R.S., Turner J.C. " I" , the " me" , and the " us": The psychological group and self-concept maintenance and change. Individual self, relational self, collective self 2001, 147-170. Psychology Press, New York. C. Sedikides, M.B. Brewer (Eds.).
64. Örtgvist D., Wincent J. Prominent consequences of role stress: A meta-analytic review. International Journal of Stress Management 2006, 13:399-422.
65. Peterson M.F., Smith P.B., Akande A., Ayestaran S. Role conflict, ambiguity, and overload: A 21-nation study. Academy of Management Journal 1995, 38:429-452.
66. Pidd K. The impact of workplace support and identity on training transfer: A case study of drug and alcohol safety training in Australia. International Journal of Training and Development 2004, 8:274-288.
67. Pratt M.G., Foreman P.O. Classifying managerial responses to multiple organizational identities. Academy of Management Review 2000, 25:18-42.
68. Riketta M. Organizational identification: A meta-analysis. Journal of Vocational Behavior 2005, 66:358-384.
69. Saavedra R., Earley P.C., Van Dyne L. Complex interdependence in task-performing groups. Journal of Applied Psychology 1993, 78:61-72.
70. Spector P.E. A consideration of the validity and means of self-report measures of job conditions. International review of industrial and organizational psychology 1992, 123-151. Wiley, Chichester, UK. C.L. Cooper, I.T. Robertson (Eds.).
71. Spector P.E., Brannick M.T. The nature and effects of method variance in organizational research. International review of industrial and organizational psychology 1995, 249-274. Wiley, Chichester, UK. C.L. Cooper, I.T. Robertson (Eds.).
72. Stansfeld S., Candy B. Psychosocial work environment and mental health: A meta-analytic review. Scandinavian Journal of Work, Environment, and Health 2006, 32:443-462.
73. Swanson V., Power K. Employees' perceptions of organizational restructuring: The role of social support. Work and Stress 2001, 15:161-178.
74. Tajfel H. Differentiation between social groups: Studies in the social psychology of intergroup relations 1978, Academic Press, London.
75. Tajfel H., Turner J.C. An integrative theory of intergroup conflict. The social psychology of intergroup relations 1979, 7-24. Nelson-Hall, Chicago. W.G. Austin, M. McCamish (Eds.).
76. Thorsteinson T.J. Job attitudes of part-time vs. full-time workers: A meta-analytic review. Journal of Occupational and Organizational Psychology 2003, 76:151-177.
77. Van der Doef M., Maes S. The job demand-control (-support) model and physical health outcomes: A review of the strain and buffer hypothesis. Psychology and Health 1998, 13:909-936.
78. Van der Doef M., Maes S. The job demand-control (-support) model and psychological well-being: A review of 20 years of empirical research. Work and Stress 1999, 13:87-114.
79. Van der Doef M., Maes S., Diekstra R. An examination of the job demand-control-support models with various occupational strain indicators. Anxiety, Stress and Coping 2000, 13:165-185.
80. van Dick R., Wagner U., Stellmacher J., Christ O. The utility of a broader conceptualization of organizational identification: Which aspects really matter?. Journal of Occupational and Organizational Psychology 2004, 77:171-191.
81. Vermeulen M., Mustard C. Gender differences in job strain, social support at work, and psychological distress. Journal of Occupational Health Psychology 2000, 5:428-440.
82. Viswesvaran C., Sanchez J.I., Fisher J. The role of social support in the process of work stress: A meta-analysis. Journal of Vocational Behavior 1999, 54:314-334.
83. Wageman R. Interdependence and group effectiveness. Administrative Science Quarterly 1995, 40:145-180.
84. Warr P.B. Mental health, well-being, and job satisfaction. Psychological perspectives on occupational health and rehabilitation 1991, 143-165. Harcourt Brace, London. B. Hesketh, A. Adams (Eds.).
85. Williams L.J., Cote J.A., Buckley M.R. Lack of method variance in self-reported affect and perceptions at work: Reality or artifact?. Journal of Applied Psychology 1989, 74:462-468.
86. Zapf D., Dormann C., Frese M. Longitudinal studies in organizational stress research: A review of the literature with reference to methodological issues. Journal of Occupational Health Psychology 1996, 1:145-169.