Hospital information technology systems' impact on nurses and nursing care

Journal of Nursing Administration

Volumn 40, Issue 12, 2010, Pages 509-514

  Waneka, Renae ^a   Spetz, Joanne ^a  

^a UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; DOCUMENTATION; HOSPITAL INFORMATION SYSTEM; HUMAN; JOB SATISFACTION; MEDICATION ERROR; NURSE ADMINISTRATOR; NURSING CARE; TIME;

DOCUMENTATION; HOSPITAL INFORMATION SYSTEMS; HUMANS; JOB SATISFACTION; MEDICATION ERRORS; NURSE ADMINISTRATORS; NURSING CARE; TIME FACTORS;

EID: 78650085087     PISSN: 00020443     EISSN: None     Source Type: Journal    
DOI: 10.1097/NNA.0b013e3181fc1a1c     Document Type: Article

References (76)

1. Institute of Medicine. To Err Is Human: Building a Safer Health System. Washington, DC: National Academy Press. 1999.
2. US Department of Health and Human Services. The Decade of Health Information Technology: Delivering Consumer-Centric and Information-Rich Health Care. A Strategic Framework. Bethesda, MD: Office of the National Coordinator for Health Information Technology; 2004.
3. Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press. 2001.
4. Institute of Medicine. Keeping Patients Safe: Transforming the Work Environment of Nurses. Washington, DC: National Academy Press. 2003.
5. Institute of Medicine. Building a Better Delivery System: A New Engineering/Health Care Partnership. Washington, DC: National Academy Press. 2005.
6. Robert Wood Johnson Foundation. Charting Nursing's Future: Addressing the Quality and Safety GapVPart I: Case Studies in Transforming Hospital Nursing and Building Cultures of Safety. Princeton, NJ: Robert Wood Johnson Foundation. 2009.
7. Robert Wood Johnson Foundation. Charting Nursing's Future: Addressing the Quality and Safety GapVPart II: How Nurses Are Shaping, and Being Shaped by, Health Information Technologies. Princeton, NJ: Robert Wood Johnson Foundation; 2009.
8. US Department of Health and Human Services. Health Resources and Services Administration (HRSA). The Registered Nursing Population: Findings From the 2004 National Sample Survey of Registered Nurses. Washington, DC: HRSA; 2006.
9. Chaudry B, Wang J, Wu S, et al. Systematic review: impact of health information technology on quality, efficiency, and costs of medical care. Ann Intern Med. 2006;144(10):742-752.
10. Oroviogoicoechea C, Elliott B, Watson R. Review: evaluating information systems in nursing. J Clin Nurs. 2008;17(5):567-575.
11. Poissant L, Pereira J, Tamblyn R, Kawasumi Y. The impact of electronic health records on time efficiency of physicians and nurses: a systematic review. J Am Med Inform Assoc. 2005; 12(5):505-516.
12. Asaro PV, Boxerman SB. Effects of computerized provider order entry and nursing documentation on workflow. Acad Emerg Med. 2008;15(10):908-915.
13. Ashworth GB, Aubrey C. Collaborative care documentation by exception system. Proc Annu Symp Comput Appl Med Care. 1992:109-113.
14. Minda S, Brundage DJ. Time differences in handwritten and computer documentation of nursing assessment. Comput Nurs. 1994;12(6):277-279.
15. Pabst MK, Scherubel JC, Minnick AF. The impact of computerized documentation on nurses' use of time. Comput Nurs. 1996;14(1):25-30.
16. Park YS, Park IC, You JS, Hong DY, Lee KR, Chung SP. Accuracy of Web-based recording program for in-hospital resuscitation: laboratory study. Emerg Med J. 2008;25(8):506-509.
17. Staggers N, Kobus D. Comparing response time errors and satisfaction between text-based and graphical user interfaces during nursing order tasks. J Am Med Inform Assoc. 2000;7(2): 164-176.
18. Guerrero RM, Nickman NA, Jorgenson JA. Work activities before and after implementation of an automated dispensing system. Am J Health Syst Pharm. 1996;53(5):548-554.
19. Kjeldskov J, Skov MB, Stage J. A longitudinal study of usability in health care: does time heal? Int J Med Inform. August 30, 2008. Available at http://www.sciencedirect.com/science/article/ B6T7S-4TB6SMT-1/2/ f07f1fbd1e1cf17106564e6c9dbe38d1. Accessed June 30, 2010.
20. Marasovic C, Kenney C, Elliott D, Sindhusake D. A comparison of nursing activities associated with manual and automated documentation in an Australian intensive care unit. Comput Nurs. 1997;15(4):205-211.
21. Pierpont GL, Thilgen D. Effect of computerized charting on nursing activity in intensive care. Crit Care Med. 1995;23(6): 1067-1073.
22. Smith K, Smith V, Krugman M, Oman K. Evaluating the impact of computerized clinical documentation. Comput Inform Nurs. 2005;23(3):132-138.
23. Yen PY, Gorman P. Usability testing of digital pen and paper system in nursing documentation. AMIA Annu Symp Proc. 2005:844-848.
24. Ammenwerth E, Eichstadter R, Haux R, Pohl U, Rebel S, Ziegler S. A randomized evaluation of a computer-based nursing documentation system. Methods Inf Med. 2001;40(2):61-68.
25. Banner L, Olney CM. Automated clinical documentation: does it allow nurses more time for patient care? Comput Inform Nurs. 2009;27(2):75-81.
26. Daly JM, Buckwalter K, Maas M. Written and computerized care plans. Organizational processes and effect on patient outcomes. J Gerontol Nurs. 2002;(9):14-23.
27. Samoutis G, Soteriades ES, Kounalakis DK, Zachariadou T, Philalithis A, Lionis C. Implementation of an electronic medical record system in previously computer-naive primary care centres: a pilot study from Cyprus. Inform Prim Care. 2007; 15(4):207-216.
28. Topps C, Lopez L, Messmer PR, Franco M. Perceptions of pediatric nurses toward bar-code point-of-care medication administration. Nurs Adm Q. 2005;29(1):102-107.
29. Hyun S, Johnson SB, Stetson PD, Bakken S. Development and evaluation of nursing user interface screens using multiple methods. J Biomed Inform. 2009;42(6):1004-1012.
30. Ito C, Satoh I, Michiya H, et al. Reducing nurses' workload using a computerized nursing support system linked to the hospital information system. Stud Health Technol Inform. 1997;46:527-532.
31. Brown SH, Hardenbrook S, Herrick L, St Onge J, Bailey K, Elkin PL. Usability evaluation of the progress note construction set. Proc AMIA Symp. 2001:76-80.
32. Helleso R. Information handling in the nursing discharge note [peer reviewed]. J Clin Nurs. 2006;15(1):11-21.
33. Singh R, Servoss T, Kalsman M, Fox C, Singh G. Estimating impacts on safety caused by the introduction of electronic medical records in primary care. Inform Prim Care. 2004;12(4): 235-242.
34. Dykes PC, Carroll DL, Benoit A, et al. A randomized trial of standardized nursing patient assessment using wireless devices. AMIA Annu Symp Proc. 2007:206-210.
35. Gunningberg L, Fogelberg-Dahm M, Ehrenberg A. Improved quality and comprehensiveness in nursing documentation of pressure ulcers after implementing an electronic health record in hospital care. J Clin Nurs. 2009;18(11):1557- 1564.
36. Larrabee JH, Boldreghini S, Elder-Sorrells K, et al. Evaluation of documentation before and after implementation of a nursing information system in an acute care hospital. Comput Nurs. 2001;19(2):56-65.
37. Mahler C, Ammenwerth E, Wagner A, et al. Effects of a computer-based nursing documentation system on the quality of nursing documentation. J Med Syst. 2007;31(4):274-282.
38. Kovner C, Schuchman L, Mallard C. The application of pen-based computer technology to home health care. Comput Nurs. 1997;15(5):237-244.
39. Lunney M, Parker L, Fiore L, Cavendish R, Pulcini J. Fea- sibilityofstudying the effects ofusing NANDA NIC and NOC on nurses' power and children's outcomes. Comput Inform Nurs. 2004;22(6):316-325.
40. Tornvall E, Wahren LK, Wilhelmsson S. Impact of primary care management on nursing documentation. J Nurs Manag. 2007;15(6):634-642.
41. Brown SJ, Cioffi MA, Schinella P, Shaw A. Evaluation of the impact of a bedside terminal system in a rapidly changing community hospital. Comput Nurs. 1995;13(6):280-284.
42. Choi SS, Jazayeri DG, Mitnick CD, Chalco K, Bayona J, Fraser HS. Implementation and initial evaluation of a Web-based nurse order entry system for multidrug-resistant tuberculosis patients in Peru. Stud Health Technol Inform. 2004;107(pt 1):202-206.
43. Chua RV, Cordell WH, Ernsting KL, Bock HC, Nyhuis AW. Accuracy of bar codes versus handwriting for recording trauma resuscitation events. Ann Emerg Med. 1993;22(10):1545-1550.
44. DeYoung JL, Vanderkooi ME, Barletta JF. Effect of bar-code-assisted medication administration on medication error rates in an adult medical intensive care unit. Am J Health Syst Pharm. 2009;66(12):1110-1115.
45. Doyle MD. Impact of the Bar Code Medication Administration (BCMA) System on Medication Administration Errors [dissertation]. Tucson, AZ: University of Arizona; 2005.
46. Kramer JS, Hopkins PJ, Rosendale JC, et al. Implementation of an electronic system for medication reconciliation [corrected]. Am J Health Syst Pharm. 2007;64(4):404-422.
47. Ruiz R, Borches D, Gonzalez A, Corral J. A new sodium- nitroprussideYinfusion controller for the regulation of arterial blood pressure. Biomed Instrum Technol. 1993;(3):244-251.
48. Staggers N, Kobus D, Brown C. Nurses' evaluations of a novel design for an electronic medication administration record. Comput Inform Nurs. 2007;25(2):67-75.
49. Van Onzenoort HA, Kessels AG, Veldhorst-Janssen NM, Neef C. Factors influencing bar-code verification by nurses during medication administration in a Dutch hospital. Am J Health Syst Pharm. 2008;65(7):644-648.
50. Vogelzang M, Zijlstra F, Nijsten MW. Design and implementation of GRIP: a computerized glucose control system at a surgical intensive care unit. BMC Med Inform Decis Mak. 2005;5:38.
51. Axford RL, Carter BE. Impact of clinical information systems on nursing practice. Nurses' perspectives. Comput Nurs. 1996; 14(3):156-163.
52. Murphy CA, Maynard M, Morgan G. Pretest and post-test attitudes of nursing personnel toward a patient care information system. Comput Nurs. 1994;12(5):239-244.
53. Hurley AC, Bane A, Fotakis S, et al. Nurses' satisfaction with medication administration point-of-care technology. J Nurs Adm. 2007;37(7-8):343-349.
54. Hurley AC, Lancaster D, Hayes J, et al. The Medication Administration SystemYNurses Assessment of Satisfaction (MAS-NAS) scale. J Nurs Scholarsh. 2006;38(3):298-300.
55. Abdrbo AA, Hudak CA, Anthony MK, Douglas SL. Moderating and mediating roles of nurses' beliefs: information systems use among Ohio nurses. West J Nurs Res. 2009;31(1): 110-127.
56. Lium JT, Laerum H, Schulz T, Faxvaag A. From the front line report from a near paperless hospital: mixed reception among health care professionals. J Am Med Inform Assoc. 2006;13(6):668-675.
57. Aydin CE, Rosen PN, Felitti VJ. Transforming information use in preventive medicine: learning to balance technology with the art of caring. Proc Annu Symp Comput Appl Med Care. 1994:563-567.
58. Malato LA, Kim S. End-user perceptions of a computerized medication system: is there resistance to change? J Health Hum Serv Adm. 2004;27(1):34-55.
59. Larcher B, Arisi E, Berloffa F, et al. Analysis of user-satisfaction with the use of a teleconsultation system in oncology. Med Inform Internet Med. 2003;28(2):73-84.
60. Sicotte C, Pare G, Moreault MP, Lemay A, Valiquette L, Barkun J. Replacing an inpatient electronic medical record. Lessons learned from user satisfaction with the former system. Methods Inf Med. 2009;48(1):92-100.
61. Getty M, Ryan AA, Ekins ML. A comparative study of the attitudes of users and non-users towards computerized care planning. J Clin Nurs. 1999;8(4):431-439.
62. Lyness AL, Hravnak M, Martich D. Nurses' perceptions of the impact of a computerized information system on a critical care unit. Stud Health Technol Inform. 1997;46:463-468.
63. McKenzie CA. Comparisons of nurse and care-provider attitudes and productivity during implementation of computerized documentation. Paper presented at: 16th International Nursing Research Congress; July 16, 2005; Hawaii.
64. Dillon TW, Blankenship R, Crews T Jr. Nursing attitudes and images of electronic patient record systems. Comput Inform Nurs. 2005;23(3):139-145.
65. Alquraini H, Alhashem AM, Shah MA, Chowdhury RI. Factors influencing nurses' attitudes towards the use of computerized health information systems in Kuwaiti hospitals. J Adv Nurs. 2007;57(4):375-381.
66. Aydin CE, Anderson JG, Rosen PN, Felitti VJ, Weng HC. Computers in the consulting room: a case study of clinician and patient perspectives. Health Care Manag Sci. 1998;1(1):61-74.
67. Chan MF. Factors affecting knowledge attitudes and skills levels for nursing staff toward the clinical management system in Hong Kong. Comput Inform Nurs. 2009;27(1):57-65.
68. Jaques ED. The Impact of Selected Factors in Nurses' Attitudes Toward Bedside Computers [dissertation]. Miami, FL: Florida International University. 2002.
69. Collins S, Bakken S, Cimino JJ, Currie L. A methodology for meeting context-specific information needs related to nursing orders. AMIA Annu Symp Proc. 2007:155-159.
70. Helleso R, Lorensen M. Inter-organizational continuity of care and the electronic patient record: a concept development [peer reviewed]. Int J Nurs Stud. 2005;42(7):807-822.
71. Thomas B, Warm D. Providing support for the Informing Healthcare programme in Wales. Nurs Stand. 2009;23(26):35-41.
72. Sackett KM, Erdley WS, Jones J. The Western New York regional electronic health record initiative: healthcare informatics use from the registered nurse perspective. Stud Health Technol Inform. 2006;122:248-252.
73. Carayon P, Smith P, Hundt AS, Kuruchittham V, Li Q. Implementation of an electronic health records system in a small clinic: the viewpoint of clinic staff. Behav Inform Technol. 2009;28(1):5-20.
74. Cherry B, Carter M, Owen D, Lockhart C. Factors affecting electronic health record adoption in long-term care facilities. J Healthc Qual. 2008;30(2):37-47.
75. Ovretveit J, Scott T, Rundall TG, Shortell SM, Brommels M. Improving quality through effective implementation of information technology in healthcare. Int J Qual Health Care. 2007;19(5):259-266.
76. Patterson ES, Cook RI, Render ML. Improving patient safety by identifying side effects from introducing bar coding in medication administration. J Am Med Inform Assoc. 2002; 9(5):540-553.