메뉴 건너뛰기




Volumn 41, Issue 4, 2010, Pages 721-754

Operational Capabilities: The Secret Ingredient

Author keywords

Capabilities; Competitive advantage; Competitive strategy; Dynamic capabilities; Operational capabilities; Operational cooperation; Operational customization; Operational improvement; Operational innovation; Operational practices; Operational reconfiguration; Operational responsiveness; Operations strategy; Resource based view; Resources; Strategic decision making; Survey research

Indexed keywords


EID: 78649590396     PISSN: 00117315     EISSN: 15405915     Source Type: Journal    
DOI: 10.1111/j.1540-5915.2010.00294.x     Document Type: Article
Times cited : (188)

References (120)
  • 1
  • 2
    • 0032116253 scopus 로고    scopus 로고
    • Relationships between theory-driven empirical research in operations management and other disciplines
    • Amundson, S. (1998). Relationships between theory-driven empirical research in operations management and other disciplines. Journal of Operations Management, 16(4), 341-350.
    • (1998) Journal of Operations Management , vol.16 , Issue.4 , pp. 341-350
    • Amundson, S.1
  • 3
  • 4
    • 0000433351 scopus 로고
    • On the assessment of unidimensional measurement: Internal and external consistency, and overall consistency criteria
    • Anderson, J. C., Gerbing, D. W., & Hunter, J. E. (1987). On the assessment of unidimensional measurement: Internal and external consistency, and overall consistency criteria. Journal of Marketing Research, 24(4), 432-437.
    • (1987) Journal of Marketing Research , vol.24 , Issue.4 , pp. 432-437
    • Anderson, J.C.1    Gerbing, D.W.2    Hunter, J.E.3
  • 5
    • 0032200860 scopus 로고    scopus 로고
    • Business marketing: Understand what customers value
    • Anderson, D., & Narus, J. (1998). Business marketing: Understand what customers value. Harvard Business Review, 76(3), 53-61.
    • (1998) Harvard Business Review , vol.76 , Issue.3 , pp. 53-61
    • Anderson, D.1    Narus, J.2
  • 6
    • 0000357545 scopus 로고
    • Estimating nonresponse bias in mail surveys
    • Armstrong, S., & Overton, T. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396-402.
    • (1977) Journal of Marketing Research , vol.14 , Issue.3 , pp. 396-402
    • Armstrong, S.1    Overton, T.2
  • 7
    • 84948894637 scopus 로고
    • An examination of the validity of two models of attitude
    • Bagozzi, R. P. (1981). An examination of the validity of two models of attitude. Multivariate Behavioral Research, 16(3), 323-359.
    • (1981) Multivariate Behavioral Research , vol.16 , Issue.3 , pp. 323-359
    • Bagozzi, R.P.1
  • 8
    • 0001974386 scopus 로고
    • A second generation multivariate analysis
    • In, C. Fornell (Ed.), New York, Praeger.
    • Bagozzi, R. P., & Fornell, C. (1982). Theoretical concepts, measurements, and meaning. In C. Fornell (Ed.), A second generation multivariate analysis (pp. 24-38). New York Praeger.
    • (1982) Theoretical concepts, measurements, and meaning , pp. 24-38
    • Bagozzi, R.P.1    Fornell, C.2
  • 9
    • 84936824236 scopus 로고
    • Assessing construct validity in organizational research
    • Bagozzi, R. P., Yi, Y., & Phillips, L. M. (1991). Assessing construct validity in organizational research. Administrative Science Quarterly, 36(3), 421-458.
    • (1991) Administrative Science Quarterly , vol.36 , Issue.3 , pp. 421-458
    • Bagozzi, R.P.1    Yi, Y.2    Phillips, L.M.3
  • 10
    • 84896930624 scopus 로고
    • Firm resources and sustained competitive advantage
    • Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
    • (1991) Journal of Management , vol.17 , Issue.1 , pp. 99-120
    • Barney, J.B.1
  • 11
    • 0002086304 scopus 로고
    • Looking inside for competitive advantage
    • Barney, J. B. (1995). Looking inside for competitive advantage. Academy of Management Executive, 9(4), 49-61.
    • (1995) Academy of Management Executive , vol.9 , Issue.4 , pp. 49-61
    • Barney, J.B.1
  • 12
    • 34548216308 scopus 로고    scopus 로고
    • Internal infrastructural impacts on RFID perceptions and commitment: Knowledge, operational procedures, and information-processing standards
    • Bendoly, E., Citurs, A., & Konsynski, B. (2007). Internal infrastructural impacts on RFID perceptions and commitment: Knowledge, operational procedures, and information-processing standards. Decision Sciences, 38(3), 423-449.
    • (2007) Decision Sciences , vol.38 , Issue.3 , pp. 423-449
    • Bendoly, E.1    Citurs, A.2    Konsynski, B.3
  • 13
    • 0037391031 scopus 로고    scopus 로고
    • Exploitation, exploration, and process management: The productivity dilemma revisited
    • Benner, M. M., & Tushman, M. L. (2003). Exploitation, exploration, and process management: The productivity dilemma revisited. Academy of Management Review, 28(2), 238-256.
    • (2003) Academy of Management Review , vol.28 , Issue.2 , pp. 238-256
    • Benner, M.M.1    Tushman, M.L.2
  • 14
    • 0026954447 scopus 로고
    • On the fit of models to covariances and methodology to the Bulletin
    • Bentler, P. (1992). On the fit of models to covariances and methodology to the Bulletin. Psychological Bulletin, 112(3), 400-404.
    • (1992) Psychological Bulletin , vol.112 , Issue.3 , pp. 400-404
    • Bentler, P.1
  • 15
    • 4243159210 scopus 로고
    • Significance tests and goodness of fit in the analysis of covariance structures
    • Bentler, P. M., & Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88(3), 588-606.
    • (1980) Psychological Bulletin , vol.88 , Issue.3 , pp. 588-606
    • Bentler, P.M.1    Bonett, D.G.2
  • 16
    • 0012299447 scopus 로고    scopus 로고
    • Competitive priorities: Investigating the need for trade-offs in operations strategy
    • Boyer, K. K., & Lewis, M. W. (2002). Competitive priorities: Investigating the need for trade-offs in operations strategy. Production and Operations Management, 11(1), 9-20.
    • (2002) Production and Operations Management , vol.11 , Issue.1 , pp. 9-20
    • Boyer, K.K.1    Lewis, M.W.2
  • 17
    • 57649108561 scopus 로고    scopus 로고
    • The impact of supply chain complexity on manufacturing plant performance
    • Bozarth, C., Warsing, D., Flynn, B., & Flynn, E. (2009). The impact of supply chain complexity on manufacturing plant performance. Journal of Operations Management, 27(1), 78-93.
    • (2009) Journal of Operations Management , vol.27 , Issue.1 , pp. 78-93
    • Bozarth, C.1    Warsing, D.2    Flynn, B.3    Flynn, E.4
  • 20
    • 0001878819 scopus 로고
    • A paradigm for developing better measures of marketing constructs
    • Churchill, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 12-27.
    • (1979) Journal of Marketing Research , vol.16 , Issue.1 , pp. 12-27
    • Churchill, G.A.1
  • 21
    • 0036722582 scopus 로고    scopus 로고
    • An exploratory analysis of new competencies: A resource based view perspective
    • Coates, T. T., & McDermott, C. M. (2002). An exploratory analysis of new competencies: A resource based view perspective. Journal of Operations Management, 20(5), 435-450.
    • (2002) Journal of Operations Management , vol.20 , Issue.5 , pp. 435-450
    • Coates, T.T.1    McDermott, C.M.2
  • 22
    • 84973587732 scopus 로고
    • A coefficient of agreement for nominal scales
    • Cohen, J. (1960). A coefficient of agreement for nominal scales. Educational and Psychological Measurement, 20(1), 37-46.
    • (1960) Educational and Psychological Measurement , vol.20 , Issue.1 , pp. 37-46
    • Cohen, J.1
  • 24
    • 0035501405 scopus 로고    scopus 로고
    • Relationship between implementation of TQM, JIT, and TPM and manufacturing performance
    • Cua, K. O., McKone, K. E., & Schroeder, R. G. (2001). Relationship between implementation of TQM, JIT, and TPM and manufacturing performance. Journal of Operations Management, 19(6), 675-694.
    • (2001) Journal of Operations Management , vol.19 , Issue.6 , pp. 675-694
    • Cua, K.O.1    McKone, K.E.2    Schroeder, R.G.3
  • 25
    • 0000857363 scopus 로고
    • Asset stock accumulation and sustainability of competitive advantage
    • Dierickx, I., & Cool, K. (1989). Asset stock accumulation and sustainability of competitive advantage. Management Science, 35(12), 1504-1511.
    • (1989) Management Science , vol.35 , Issue.12 , pp. 1504-1511
    • Dierickx, I.1    Cool, K.2
  • 27
    • 0010236381 scopus 로고    scopus 로고
    • The nature and dynamics of organizational capabilities
    • In, G. Dosi, R. R. Nelson, amp;, S. G. Winter (Eds.), New York, Oxford University Press.
    • Dosi, G., Nelson, R. R., & Winter, S. G. (2000). Introduction: The nature and dynamics of organizational capabilities. In G. Dosi, R. R. Nelson, & S. G. Winter (Eds.), The nature and dynamics of organizational capabilities (pp. 1-22). New York Oxford University Press.
    • (2000) Introduction: The nature and dynamics of organizational capabilities , pp. 1-22
    • Dosi, G.1    Nelson, R.R.2    Winter, S.G.3
  • 28
    • 9444246388 scopus 로고    scopus 로고
    • The effects of internal versus external integration practices on time-based performance and overall firm performance
    • Droge, C., Jayaram, J., & Vickery, S. (2004). The effects of internal versus external integration practices on time-based performance and overall firm performance. Journal of Operations Management, 22(6), 557-573.
    • (2004) Journal of Operations Management , vol.22 , Issue.6 , pp. 557-573
    • Droge, C.1    Jayaram, J.2    Vickery, S.3
  • 29
  • 30
    • 27844557831 scopus 로고    scopus 로고
    • A model for evaluating organizational competencies: An application in the context of a quality management initiative
    • Escrig-Tena, A. B., & Bou-Llusar, J. C. (2005). A model for evaluating organizational competencies: An application in the context of a quality management initiative. Decision Sciences, 36(2), 221-257.
    • (2005) Decision Sciences , vol.36 , Issue.2 , pp. 221-257
    • Escrig-Tena, A.B.1    Bou-Llusar, J.C.2
  • 31
    • 0003877646 scopus 로고
    • Statistical methods for rates and proportions
    • (2nd ed.)., New York, Wiley.
    • Fleiss, J. (1981). Statistical methods for rates and proportions (2nd ed.). New York Wiley.
    • (1981)
    • Fleiss, J.1
  • 32
    • 0039938903 scopus 로고    scopus 로고
    • Information-processing alternative for coping with manufacturing environment complexity
    • Flynn, B., & Flynn, E. (1999). Information-processing alternative for coping with manufacturing environment complexity. Decision Sciences, 30(4), 1021-1052.
    • (1999) Decision Sciences , vol.30 , Issue.4 , pp. 1021-1052
    • Flynn, B.1    Flynn, E.2
  • 33
    • 21844504189 scopus 로고
    • Relationship between JIT and TQM: Practices and performance
    • Flynn, B. B., Sakakibara, S., & Schroeder, R. G. (1995). Relationship between JIT and TQM: Practices and performance. Academy of Management Journal, 38(5), 1325-1360.
    • (1995) Academy of Management Journal , vol.38 , Issue.5 , pp. 1325-1360
    • Flynn, B.B.1    Sakakibara, S.2    Schroeder, R.G.3
  • 34
    • 0000009769 scopus 로고
    • Evaluating structural equation models with unobservable variables and measurement errors
    • Fornell, C., & Laker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement errors. Journal of Marketing Research, 18(1), 39-50.
    • (1981) Journal of Marketing Research , vol.18 , Issue.1 , pp. 39-50
    • Fornell, C.1    Laker, D.F.2
  • 35
    • 0036466103 scopus 로고    scopus 로고
    • Techniques for improving response rates in OM survey research
    • Frohlich, M. T. (2002). Techniques for improving response rates in OM survey research. Journal of Operations Management, 20(1), 53-62.
    • (2002) Journal of Operations Management , vol.20 , Issue.1 , pp. 53-62
    • Frohlich, M.T.1
  • 36
    • 0003822408 scopus 로고
    • Organizational design
    • Reading, MA, Addison-Wesley.
    • Galbraith, J. (1973). Organizational design. Reading, MA Addison-Wesley.
    • (1973)
    • Galbraith, J.1
  • 37
    • 0003936492 scopus 로고
    • Organizing for the future: The new logic for managing complex organizations
    • San Francisco, Jossey-Bass.
    • Galbraith, J. (1979). Organizing for the future: The new logic for managing complex organizations. San Francisco Jossey-Bass.
    • (1979)
    • Galbraith, J.1
  • 38
    • 34248561673 scopus 로고    scopus 로고
    • A theory of purchasing's contribution to business performance
    • Gonzalez-Benito, J. (2007). A theory of purchasing's contribution to business performance. Journal of Operations Management, 25(4), 901-917.
    • (2007) Journal of Operations Management , vol.25 , Issue.4 , pp. 901-917
    • Gonzalez-Benito, J.1
  • 39
    • 84968099966 scopus 로고
    • The resource-based theory of competitive advantage: Implications for strategy formulation
    • Grant, R. M. (1991). The resource-based theory of competitive advantage: Implications for strategy formulation. California Management Review, 33(3), 114-135.
    • (1991) California Management Review , vol.33 , Issue.3 , pp. 114-135
    • Grant, R.M.1
  • 40
    • 2942649403 scopus 로고    scopus 로고
    • Toward a knowledge-based theory of the firm
    • Grant, R. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(9), 109-122.
    • (1996) Strategic Management Journal , vol.17 , Issue.9 , pp. 109-122
    • Grant, R.1
  • 41
    • 34548265170 scopus 로고    scopus 로고
    • Embeddedness of organizational capabilities
    • Grewal, R., & Slotegraaf, R. J. (2007). Embeddedness of organizational capabilities. Decision Sciences, 38(3), 451-488.
    • (2007) Decision Sciences , vol.38 , Issue.3 , pp. 451-488
    • Grewal, R.1    Slotegraaf, R.J.2
  • 43
    • 0034769634 scopus 로고    scopus 로고
    • Firms using advanced manufacturing technology management: An empirical analysis based on size
    • Gupta, A., & Whitehouse, F. R. (2001). Firms using advanced manufacturing technology management: An empirical analysis based on size. Integrated Manufacturing Systems, 12(5), 346-350.
    • (2001) Integrated Manufacturing Systems , vol.12 , Issue.5 , pp. 346-350
    • Gupta, A.1    Whitehouse, F.R.2
  • 44
    • 0002585105 scopus 로고
    • Taxonomic approaches to studying strategy: Some conceptual and methodological issues
    • Hambrick, D. C. (1984). Taxonomic approaches to studying strategy: Some conceptual and methodological issues. Journal of Management, 10(1), 27-41.
    • (1984) Journal of Management , vol.10 , Issue.1 , pp. 27-41
    • Hambrick, D.C.1
  • 46
    • 0003930493 scopus 로고    scopus 로고
    • ISO9000 and beyond: From compliance to performance improvement
    • New York, McGraw-Hill.
    • Harrington, H., & Mathias, D. (1997). ISO9000 and beyond: From compliance to performance improvement. New York McGraw-Hill.
    • (1997)
    • Harrington, H.1    Mathias, D.2
  • 47
    • 9444238236 scopus 로고    scopus 로고
    • Operations, strategy, and technology: Pursuing the competitive edge
    • Hoboken, NJ, Wiley.
    • Hayes, R. H., Pisano, G. P., Upton, D. M., & Wheelwright, S. C. (2005). Operations, strategy, and technology: Pursuing the competitive edge. Hoboken, NJ Wiley.
    • (2005)
    • Hayes, R.H.1    Pisano, G.P.2    Upton, D.M.3    Wheelwright, S.C.4
  • 48
    • 0003707003 scopus 로고
    • Strategy formulation: Analytical concepts
    • St. Paul, MN, West Publishing.
    • Hofer, C. W., & Schendel, D. (1978). Strategy formulation: Analytical concepts. St. Paul, MN West Publishing.
    • (1978)
    • Hofer, C.W.1    Schendel, D.2
  • 49
    • 42049113579 scopus 로고    scopus 로고
    • Theoretical perspectives on the coordination of supply chains
    • Holweg, M., & Pil, F. (2008). Theoretical perspectives on the coordination of supply chains. Journal of Operations Management, 26(3), 389-406.
    • (2008) Journal of Operations Management , vol.26 , Issue.3 , pp. 389-406
    • Holweg, M.1    Pil, F.2
  • 50
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
    • Hu, L., & Bentler, P. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6(1), 1-55.
    • (1999) Structural Equation Modeling , vol.6 , Issue.1 , pp. 1-55
    • Hu, L.1    Bentler, P.2
  • 51
    • 0001488717 scopus 로고    scopus 로고
    • The effect of task demand and graphical format on information process strategies
    • Jarvenpass, S. (1999). The effect of task demand and graphical format on information process strategies. Management Science, 21(5), 285-303.
    • (1999) Management Science , vol.21 , Issue.5 , pp. 285-303
    • Jarvenpass, S.1
  • 52
    • 0242424963 scopus 로고    scopus 로고
    • A critical review of construct indicators and measurement model misspecification in marketing and consumer research
    • Jarvis, C. B., Mackenzie, S. B., & Podsakoff, P. M. (2003). A critical review of construct indicators and measurement model misspecification in marketing and consumer research. Journal of Consumer Research, 30(2), 199-218.
    • (2003) Journal of Consumer Research , vol.30 , Issue.2 , pp. 199-218
    • Jarvis, C.B.1    Mackenzie, S.B.2    Podsakoff, P.M.3
  • 53
    • 18844440836 scopus 로고
    • Statistical analysis of congeneric tests
    • Joreskog, K. G. (1971). Statistical analysis of congeneric tests. Psychometrika, 36(2), 109-133.
    • (1971) Psychometrika , vol.36 , Issue.2 , pp. 109-133
    • Joreskog, K.G.1
  • 54
    • 0003418565 scopus 로고
    • LISREL 7 users' reference guide
    • Chicago, Scientific Software.
    • Joreskog, K. G., & Sorbom, D. (1989). LISREL 7 users' reference guide. Chicago Scientific Software.
    • (1989)
    • Joreskog, K.G.1    Sorbom, D.2
  • 55
    • 33747094754 scopus 로고    scopus 로고
    • The effect of supply chain integration on the alignment between corporate competitive capability and supply chain operational capability
    • Kim, S. (2006). The effect of supply chain integration on the alignment between corporate competitive capability and supply chain operational capability. International Journal of Operations and Production Management, 25(10), 1084-1107.
    • (2006) International Journal of Operations and Production Management , vol.25 , Issue.10 , pp. 1084-1107
    • Kim, S.1
  • 56
    • 0034174116 scopus 로고    scopus 로고
    • Strategy, advanced manufacturing technology and performance: Empirical evidence from U. S. manufacturing firms
    • Kotha, S., & Swamidass, P. M. (2000). Strategy, advanced manufacturing technology and performance: Empirical evidence from U. S. manufacturing firms. Journal of Operations Management, 18(3), 257-277.
    • (2000) Journal of Operations Management , vol.18 , Issue.3 , pp. 257-277
    • Kotha, S.1    Swamidass, P.M.2
  • 57
    • 34248546939 scopus 로고    scopus 로고
    • "Black box" and "gray box" for supplier integration in product development: Antecedents, consequences and the moderating role of firm size
    • Koufteros, X., Cheng, T., & Lai, K. (2007). "Black box" and "gray box" for supplier integration in product development: Antecedents, consequences and the moderating role of firm size. Journal of Operations Management, 25(4), 847-870.
    • (2007) Journal of Operations Management , vol.25 , Issue.4 , pp. 847-870
    • Koufteros, X.1    Cheng, T.2    Lai, K.3
  • 58
    • 0036681218 scopus 로고    scopus 로고
    • Integrated product development practices and competitive capabilities: The effects of uncertainty, equivocality and platform strategy
    • Koufteros, X., Vonderembase, M., & Doll, W. (2002). Integrated product development practices and competitive capabilities: The effects of uncertainty, equivocality and platform strategy. Journal of Operations Management, 20(4), 331-355.
    • (2002) Journal of Operations Management , vol.20 , Issue.4 , pp. 331-355
    • Koufteros, X.1    Vonderembase, M.2    Doll, W.3
  • 59
    • 0002522986 scopus 로고    scopus 로고
    • Supply chain management: The case for alliances
    • Landry, J. (1998). Supply chain management: The case for alliances. Harvard Business Review, 76(6), 24-25.
    • (1998) Harvard Business Review , vol.76 , Issue.6 , pp. 24-25
    • Landry, J.1
  • 60
    • 0003627254 scopus 로고
    • Factor analysis as a statistical method
    • London, Butterworth.
    • Lawley, D. N., & Maxwell, A. E. (1971). Factor analysis as a statistical method. London Butterworth.
    • (1971)
    • Lawley, D.N.1    Maxwell, A.E.2
  • 61
    • 39449129914 scopus 로고    scopus 로고
    • Building dynamic capabilities for innovation: An exploratory study of key management practices
    • Lee, H., & Kelley, D. (2008). Building dynamic capabilities for innovation: An exploratory study of key management practices. R & D Management, 38(2), 155-168.
    • (2008) R & D Management , vol.38 , Issue.2 , pp. 155-168
    • Lee, H.1    Kelley, D.2
  • 62
    • 84938687906 scopus 로고
    • Core capabilities and core rigidities: A paradox in managing new product development
    • Leonard-Barron, D. (1992). Core capabilities and core rigidities: A paradox in managing new product development. Strategic Management Journal, 13(2), 111-125.
    • (1992) Strategic Management Journal , vol.13 , Issue.2 , pp. 111-125
    • Leonard-Barron, D.1
  • 63
    • 23344435677 scopus 로고    scopus 로고
    • Development and validation of a measurement instrument for studying supply chain management practices
    • Li, S., Rao, S. S., Ragu-Nathan, T. S., & Ragu-Nathan, B. (2005). Development and validation of a measurement instrument for studying supply chain management practices. Journal of Operations Management, 23(6), 618-641.
    • (2005) Journal of Operations Management , vol.23 , Issue.6 , pp. 618-641
    • Li, S.1    Rao, S.S.2    Ragu-Nathan, T.S.3    Ragu-Nathan, B.4
  • 64
    • 0033409958 scopus 로고    scopus 로고
    • On selecting indicators for multivariate measurement and modeling with latent variables: When "good" indicators are bad and "bad" indicators are good
    • Little, T. D., Lindenberger, U., & Nesselroade, J. R. (1999). On selecting indicators for multivariate measurement and modeling with latent variables: When "good" indicators are bad and "bad" indicators are good. Psychological Methods, 4(2), 192-211.
    • (1999) Psychological Methods , vol.4 , Issue.2 , pp. 192-211
    • Little, T.D.1    Lindenberger, U.2    Nesselroade, J.R.3
  • 65
    • 21844453645 scopus 로고    scopus 로고
    • Supply chain flexibility and firm performance: a conceptual model and empirical study in the automotive industry
    • Martinez Sanchez, A., & Perez Perez, M. (2005). Supply chain flexibility and firm performance: a conceptual model and empirical study in the automotive industry. International Journal of Operations and Production Management, 25(7), 680-700.
    • (2005) International Journal of Operations and Production Management , vol.25 , Issue.7 , pp. 680-700
    • Martinez Sanchez, A.1    Perez Perez, M.2
  • 66
    • 0004221273 scopus 로고
    • Q methodology
    • Beverly Hills, CA, Sage.
    • McKeown, B., & Thomas, D. (1988). Q methodology. Beverly Hills, CA Sage.
    • (1988)
    • McKeown, B.1    Thomas, D.2
  • 67
    • 34248573224 scopus 로고    scopus 로고
    • New service development competence in retail banking: Construct development and measurement validation
    • Menor, L. J., & Roth, A. V. (2007). New service development competence in retail banking: Construct development and measurement validation. Journal of Operations Management, 25(4), 825-846.
    • (2007) Journal of Operations Management , vol.25 , Issue.4 , pp. 825-846
    • Menor, L.J.1    Roth, A.V.2
  • 68
    • 84937313687 scopus 로고
    • A taxonomy of manufacturing strategies
    • Miller, J. G., & Roth, A. (1994). A taxonomy of manufacturing strategies. Management Science, 40(3), 285-304.
    • (1994) Management Science , vol.40 , Issue.3 , pp. 285-304
    • Miller, J.G.1    Roth, A.2
  • 69
    • 73449149291 scopus 로고
    • Development of an instrument to measure the perceptions of adopting an information technology innovation
    • Moore, G. C., & Benbasat, I. (1991). Development of an instrument to measure the perceptions of adopting an information technology innovation. Information System Research, 2(2), 192-222.
    • (1991) Information System Research , vol.2 , Issue.2 , pp. 192-222
    • Moore, G.C.1    Benbasat, I.2
  • 72
    • 24944539282 scopus 로고    scopus 로고
    • An exploratory study of manufacturing practice and performance interrelationships: Implications for capability progression
    • Narasimhan, R., Swink, M., & Kim, S. W. (2005). An exploratory study of manufacturing practice and performance interrelationships: Implications for capability progression. International Journal of Operations & Production Management, 25(9/10), 1013-1033.
    • (2005) International Journal of Operations & Production Management , vol.25 , Issue.9-10 , pp. 1013-1033
    • Narasimhan, R.1    Swink, M.2    Kim, S.W.3
  • 73
    • 61849143297 scopus 로고    scopus 로고
    • Perspectives on risk management in supply chains
    • Narasimhan, R., & Talluri, S. (2009). Perspectives on risk management in supply chains. Journal of Operations Management, 27(2), 114-118.
    • (2009) Journal of Operations Management , vol.27 , Issue.2 , pp. 114-118
    • Narasimhan, R.1    Talluri, S.2
  • 74
    • 0003528130 scopus 로고
    • Psychometric theory
    • (2nd ed.)., New York, McGraw-Hill.
    • Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York McGraw-Hill.
    • (1978)
    • Nunnally, J.C.1
  • 76
    • 37549032509 scopus 로고    scopus 로고
    • Strategic capabilities and internet resources in procurement: A resource-based view of B-to-B buying processes
    • Ordanini, A., & Rubera, G. (2008). Strategic capabilities and internet resources in procurement: A resource-based view of B-to-B buying processes. International Journal of Operations and Production Management, 28(1), 27-52.
    • (2008) International Journal of Operations and Production Management , vol.28 , Issue.1 , pp. 27-52
    • Ordanini, A.1    Rubera, G.2
  • 80
    • 53349144596 scopus 로고    scopus 로고
    • Linking routines to operations capabilities: A new perspective
    • Peng, D. X., Schroeder, R. G., & Shah, R. (2008). Linking routines to operations capabilities: A new perspective. Journal of Operations Management, 26(6), 730-748.
    • (2008) Journal of Operations Management , vol.26 , Issue.6 , pp. 730-748
    • Peng, D.X.1    Schroeder, R.G.2    Shah, R.3
  • 81
    • 0004092009 scopus 로고
    • The theory of the growth of the firm
    • New York, Wiley.
    • Penrose, E. (1959). The theory of the growth of the firm. New York Wiley.
    • (1959)
    • Penrose, E.1
  • 82
    • 84989113324 scopus 로고
    • The cornerstones of competitive advantage
    • Peteraf, M. A. (1993). The cornerstones of competitive advantage. Strategic Management Journal, 14(3), 179-191.
    • (1993) Strategic Management Journal , vol.14 , Issue.3 , pp. 179-191
    • Peteraf, M.A.1
  • 83
    • 33846499750 scopus 로고    scopus 로고
    • The complete tales & poems of Edgar Allen Poe
    • Edison, NJ, Castle Books.
    • Poe, E. (2002). The complete tales & poems of Edgar Allen Poe. Edison, NJ Castle Books.
    • (2002)
    • Poe, E.1
  • 84
    • 0000216196 scopus 로고
    • Operations as marketing: A competitive service strategy
    • Roth, A. V., & Van Der Velda, M. (1991). Operations as marketing: A competitive service strategy. Journal of Operations Management, 10(3), 303-327.
    • (1991) Journal of Operations Management , vol.10 , Issue.3 , pp. 303-327
    • Roth, A.V.1    Van Der Velda, M.2
  • 85
    • 44449170886 scopus 로고    scopus 로고
    • Building dynamic capabilities: Innovation driven by individual-, firm-, and network-level effects
    • Rothaermel, F. T., & Hess, A. M. (2007). Building dynamic capabilities: Innovation driven by individual-, firm-, and network-level effects. Organizational Science, 18(6), 898-921.
    • (2007) Organizational Science , vol.18 , Issue.6 , pp. 898-921
    • Rothaermel, F.T.1    Hess, A.M.2
  • 86
    • 0031235185 scopus 로고    scopus 로고
    • The impact of Just-in-Time manufacturing and its infrastructure on manufacturing performance
    • Sakakibara, S., Flynn, B. B., Schroeder, R. G., & Morris, W. T. (1997). The impact of Just-in-Time manufacturing and its infrastructure on manufacturing performance. Management Science, 43(9), 1246-1257.
    • (1997) Management Science , vol.43 , Issue.9 , pp. 1246-1257
    • Sakakibara, S.1    Flynn, B.B.2    Schroeder, R.G.3    Morris, W.T.4
  • 87
    • 0003529918 scopus 로고    scopus 로고
    • Organizational culture and leadership
    • San Francisco, Jossey-Bass.
    • Schein, E. H. (2004). Organizational culture and leadership. San Francisco Jossey-Bass.
    • (2004)
    • Schein, E.H.1
  • 88
    • 34547849637 scopus 로고    scopus 로고
    • How dynamic can organizational capabilities be? Towards a dual-process model of capability dynamization
    • Schreyogg, G., & Kliesch-Eberl, M. (2007). How dynamic can organizational capabilities be? Towards a dual-process model of capability dynamization. Strategic Management Journal, 28(9), 913-933.
    • (2007) Strategic Management Journal , vol.28 , Issue.9 , pp. 913-933
    • Schreyogg, G.1    Kliesch-Eberl, M.2
  • 89
    • 0036474983 scopus 로고    scopus 로고
    • A resource-based view of manufacturing strategy and the relationship to manufacturing performance
    • Schroeder, R. G., Bates, K. A., & Junttila, M. A. (2002). A resource-based view of manufacturing strategy and the relationship to manufacturing performance. Strategic Management Journal, 23(2), 105-117.
    • (2002) Strategic Management Journal , vol.23 , Issue.2 , pp. 105-117
    • Schroeder, R.G.1    Bates, K.A.2    Junttila, M.A.3
  • 90
    • 0033707512 scopus 로고    scopus 로고
    • Innovative capabilities of a firm and the use of technical alliances
    • Sen, F. K., & Egelhoff, W. G. (2000). Innovative capabilities of a firm and the use of technical alliances. IEEE Transactions on Engineering Management, 47(2), 174-183.
    • (2000) IEEE Transactions on Engineering Management , vol.47 , Issue.2 , pp. 174-183
    • Sen, F.K.1    Egelhoff, W.G.2
  • 91
    • 0028752003 scopus 로고
    • Development of measures to assess the extent to which an information technology application provides competitive advantage
    • Sethi, V., & King, W. R. (1994). Development of measures to assess the extent to which an information technology application provides competitive advantage. Management Science, 40(12), 1601-1627.
    • (1994) Management Science , vol.40 , Issue.12 , pp. 1601-1627
    • Sethi, V.1    King, W.R.2
  • 92
    • 0037357671 scopus 로고    scopus 로고
    • Lean manufacturing: Context, practice bundles, and performance
    • Shah, R., & Ward, P. T. (2003). Lean manufacturing: Context, practice bundles, and performance. Journal of Operations Management, 21(2), 129-150.
    • (2003) Journal of Operations Management , vol.21 , Issue.2 , pp. 129-150
    • Shah, R.1    Ward, P.T.2
  • 93
    • 34248550363 scopus 로고    scopus 로고
    • Defining and developing measures of lean production
    • Shah, R., & Ward, P. T. (2007). Defining and developing measures of lean production. Journal of Operations Management, 25(4), 785-805.
    • (2007) Journal of Operations Management , vol.25 , Issue.4 , pp. 785-805
    • Shah, R.1    Ward, P.T.2
  • 94
    • 0002130835 scopus 로고    scopus 로고
    • Response variation in e-mail surveys: An exploration
    • Sheehan, K. B., & McMillian, S. J. (1999). Response variation in e-mail surveys: An exploration. Journal of Advertising Research, 39(4), 45-54.
    • (1999) Journal of Advertising Research , vol.39 , Issue.4 , pp. 45-54
    • Sheehan, K.B.1    McMillian, S.J.2
  • 96
    • 0002978231 scopus 로고    scopus 로고
    • Trust in organizations: Frontiers of Theory and Research
    • In, R. Kramer &, T. Tyler (Eds.), Thousand Oaks, CA, Sage.
    • Sitkin, S., & Stickel, D. (1996). The road to hell: The dynamics of distrust in an era of quality. In R. Kramer & T. Tyler (Eds.), Trust in organizations: Frontiers of Theory and Research (pp. 196-215). Thousand Oaks, CA Sage.
    • (1996) The road to hell: The dynamics of distrust in an era of quality , pp. 196-215
    • Sitkin, S.1    Stickel, D.2
  • 97
    • 2442477648 scopus 로고    scopus 로고
    • Learning to lead at Toyota
    • Spear, S. J. (2004). Learning to lead at Toyota. Harvard Business Review, 82(5), 78-86.
    • (2004) Harvard Business Review , vol.82 , Issue.5 , pp. 78-86
    • Spear, S.J.1
  • 98
    • 0002623534 scopus 로고    scopus 로고
    • Decoding the DNA of the Toyota production system
    • Spear, S. J., & Bowen, H. K. (1999). Decoding the DNA of the Toyota production system. Harvard Business Review, 77(5), 96-106.
    • (1999) Harvard Business Review , vol.77 , Issue.5 , pp. 96-106
    • Spear, S.J.1    Bowen, H.K.2
  • 100
    • 22944449332 scopus 로고    scopus 로고
    • The influence of intellectual capital on the types of innovative capabilities
    • Subramaniam, M., & Youndt, M. A. (2005). The influence of intellectual capital on the types of innovative capabilities. Academy of Management Journal, 48(3), 450-463.
    • (2005) Academy of Management Journal , vol.48 , Issue.3 , pp. 450-463
    • Subramaniam, M.1    Youndt, M.A.2
  • 103
    • 27844536452 scopus 로고    scopus 로고
    • Manufacturing practices and strategy integration: Effects on cost efficiency, flexibility, and market-based performance
    • Swink, M., Narasimhan, R., & Kim, S. W. (2005). Manufacturing practices and strategy integration: Effects on cost efficiency, flexibility, and market-based performance. Decision Sciences, 36(3), 427-457.
    • (2005) Decision Sciences , vol.36 , Issue.3 , pp. 427-457
    • Swink, M.1    Narasimhan, R.2    Kim, S.W.3
  • 104
    • 36248939699 scopus 로고    scopus 로고
    • Explicating dynamic capabilities: The nature and microfoundations of (sustainable)enterprise performance
    • Teece, D. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable)enterprise performance. Strategic Management Journal, 28(13), 1319-1350.
    • (2007) Strategic Management Journal , vol.28 , Issue.13 , pp. 1319-1350
    • Teece, D.1
  • 105
    • 0342775775 scopus 로고    scopus 로고
    • Dynamic capabilities and strategic management
    • Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.
    • (1997) Strategic Management Journal , vol.18 , Issue.7 , pp. 509-533
    • Teece, D.J.1    Pisano, G.2    Shuen, A.3
  • 106
    • 84968118669 scopus 로고
    • The management of manufacturing flexibility
    • Upton, D. (1994). The management of manufacturing flexibility. California Management Review, 36(1), 71-89.
    • (1994) California Management Review , vol.36 , Issue.1 , pp. 71-89
    • Upton, D.1
  • 107
    • 0000102571 scopus 로고
    • Strategic orientation of business enterprises: The construct, dimensionality and measurement
    • Venkatraman, N. (1989). Strategic orientation of business enterprises: The construct, dimensionality and measurement. Management Science, 35(8), 942-962.
    • (1989) Management Science , vol.35 , Issue.8 , pp. 942-962
    • Venkatraman, N.1
  • 109
    • 0034140747 scopus 로고    scopus 로고
    • Manufacturing strategy in context: Environment, competitive strategy and manufacturing strategy
    • Ward, P. T., & Duray, R. (2000). Manufacturing strategy in context: Environment, competitive strategy and manufacturing strategy. Journal of Operations Management, 18(2), 123-138.
    • (2000) Journal of Operations Management , vol.18 , Issue.2 , pp. 123-138
    • Ward, P.T.1    Duray, R.2
  • 110
    • 0029357614 scopus 로고
    • Business environment, operations strategy and performance: An empirical study of Singapore manufacturers
    • Ward, P. T., Duray, R., Leong, G. K., & Sum, C. C. (1995). Business environment, operations strategy and performance: An empirical study of Singapore manufacturers. Journal of Operations Management, 13(1), 99-115.
    • (1995) Journal of Operations Management , vol.13 , Issue.1 , pp. 99-115
    • Ward, P.T.1    Duray, R.2    Leong, G.K.3    Sum, C.C.4
  • 111
    • 0002433190 scopus 로고    scopus 로고
    • The impact of the Internet on data collection
    • Weible, R., & Wallance, J. (1998). The impact of the Internet on data collection. Marketing Research, 10(1), 19-27.
    • (1998) Marketing Research , vol.10 , Issue.1 , pp. 19-27
    • Weible, R.1    Wallance, J.2
  • 112
    • 84989133012 scopus 로고
    • A resource-based view of the firm
    • Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5(2), 171-180.
    • (1984) Strategic Management Journal , vol.5 , Issue.2 , pp. 171-180
    • Wernerfelt, B.1
  • 114
    • 0031287588 scopus 로고    scopus 로고
    • Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption
    • Westphal, J. D., Gulati, R., & Shortell, S. M. (1997). Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption. Administrative Science Quarterly, 42(2), 366-394.
    • (1997) Administrative Science Quarterly , vol.42 , Issue.2 , pp. 366-394
    • Westphal, J.D.1    Gulati, R.2    Shortell, S.M.3
  • 116
    • 0003188304 scopus 로고    scopus 로고
    • The satisfying principle in capability learning
    • Winter, S. G. (2000). The satisfying principle in capability learning. Strategic Management Journal, 21(10/11), 981-996.
    • (2000) Strategic Management Journal , vol.21 , Issue.10-11 , pp. 981-996
    • Winter, S.G.1
  • 117
    • 0003463029 scopus 로고
    • The machine that changed the world
    • New York, Rowson Associates.
    • Womack, J. P., Jones, D. T., & Roos, D. (1990). The machine that changed the world. New York Rowson Associates.
    • (1990)
    • Womack, J.P.1    Jones, D.T.2    Roos, D.3
  • 118
    • 33744827454 scopus 로고    scopus 로고
    • Entrepreneurship and dynamic capabilities: A review, model and research agenda
    • Zahra, S. A., Sapienza, H. J., & Davidson, P. (2006). Entrepreneurship and dynamic capabilities: A review, model and research agenda. The Journal of Management Studies, 43(4), 917-956.
    • (2006) The Journal of Management Studies , vol.43 , Issue.4 , pp. 917-956
    • Zahra, S.A.1    Sapienza, H.J.2    Davidson, P.3
  • 119
    • 0039425596 scopus 로고    scopus 로고
    • Distinguishing adoption and entrenchment of management practices: A framework for analysis
    • Zeitz, G., Mittal, V., & McCauly, B. (1999). Distinguishing adoption and entrenchment of management practices: A framework for analysis. Organizational Studies, 20(5), 741-776.
    • (1999) Organizational Studies , vol.20 , Issue.5 , pp. 741-776
    • Zeitz, G.1    Mittal, V.2    McCauly, B.3
  • 120
    • 0037358091 scopus 로고    scopus 로고
    • Manufacturing flexibility: Defining and analyzing relationships among competence, capability, and customer satisfaction
    • Zhang, Q., Vonderembse, M. A., & Lim, J.-S. (2003). Manufacturing flexibility: Defining and analyzing relationships among competence, capability, and customer satisfaction. Journal of Operations Management, 21(2), 173-191.
    • (2003) Journal of Operations Management , vol.21 , Issue.2 , pp. 173-191
    • Zhang, Q.1    Vonderembse, M.A.2    Lim, J.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.