메뉴 건너뛰기




Volumn 21, Issue 4, 2010, Pages 397-411

Consumption-related emotions over time: Fit between prediction and experience

Author keywords

Affective forecasting; Consumer behavior; Consumption related emotions; Hindsight bias; Prediction bias

Indexed keywords


EID: 78649520033     PISSN: 09230645     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11002-009-9090-5     Document Type: Article
Times cited : (19)

References (46)
  • 2
    • 11944272254 scopus 로고
    • A power primer
    • Cohen, J. (1992). A power primer. Psychological Bulletin, 112(1), 155-159.
    • (1992) Psychological Bulletin , vol.112 , Issue.1 , pp. 155-159
    • Cohen, J.1
  • 3
    • 0001137607 scopus 로고
    • Affective reactions to consumption situations: A pilot investigation
    • Derbaix, C., & Pham, M. T. (1991). Affective reactions to consumption situations: A pilot investigation. Journal of Economic Psychology, 12(2), 325-355.
    • (1991) Journal of Economic Psychology , vol.12 , Issue.2 , pp. 325-355
    • Derbaix, C.1    Pham, M.T.2
  • 4
    • 0002526947 scopus 로고    scopus 로고
    • Meta-analysis of experiments with matched groups or repeated measures designs
    • Dunlap, W. P., Cortina, J. M., Vaslow, J. B., & Burke, M. J. (1996). Meta-analysis of experiments with matched groups or repeated measures designs. Psychological Methods, 1(2), 170-177.
    • (1996) Psychological Methods , vol.1 , Issue.2 , pp. 170-177
    • Dunlap, W.P.1    Cortina, J.M.2    Vaslow, J.B.3    Burke, M.J.4
  • 5
    • 78649506117 scopus 로고    scopus 로고
    • European Commission. Footwear industry statistics. Retrieved December 22, 2008, from
    • European Commission. (2008). Footwear industry statistics. Retrieved December 22, 2008, from http://ec. europa. eu/enterprise/footwear/statistics. htm.
    • (2008)
  • 6
    • 33747927436 scopus 로고
    • Hindsight is not equal to foresight: The effect of outcome knowledge on judgment under uncertainty
    • Fischhoff, B. (1975). Hindsight is not equal to foresight: The effect of outcome knowledge on judgment under uncertainty. Journal of Experimental Psychology: Human Perception and Performance, 1(3), 288-299.
    • (1975) Journal of Experimental Psychology: Human Perception and Performance , vol.1 , Issue.3 , pp. 288-299
    • Fischhoff, B.1
  • 9
    • 0000845507 scopus 로고
    • The varieties of consumption experience: Comparing two typologies of emotion in consumer behavior
    • Havlena, W. J., & Holbrook, M. B. (1986). The varieties of consumption experience: Comparing two typologies of emotion in consumer behavior. Journal of Consumer Research, 13(3), 394-404.
    • (1986) Journal of Consumer Research , vol.13 , Issue.3 , pp. 394-404
    • Havlena, W.J.1    Holbrook, M.B.2
  • 10
    • 11944269217 scopus 로고
    • Hindsight: Biased judgments of past events after the outcomes are known
    • Hawkins, S. A., & Hastie, R. (1990). Hindsight: Biased judgments of past events after the outcomes are known. Psychological Bulletin, 107(3), 311-327.
    • (1990) Psychological Bulletin , vol.107 , Issue.3 , pp. 311-327
    • Hawkins, S.A.1    Hastie, R.2
  • 11
    • 0002020889 scopus 로고
    • Hedonic consumption: Emerging concepts, methods, and propositions
    • Summer
    • Hirschman, E. C., & Morris, B. H. (1982). Hedonic consumption: Emerging concepts, methods, and propositions. Journal of Marketing, 46, 92-101. Summer.
    • (1982) Journal of Marketing , vol.46 , pp. 92-101
    • Hirschman, E.C.1    Morris, B.H.2
  • 12
    • 0036626069 scopus 로고    scopus 로고
    • Hindsight bias in economic expectations: I knew all along what I want to hear
    • Hoelzl, E., Kirchler, E., & Rodler, C. (2002). Hindsight bias in economic expectations: I knew all along what I want to hear. Journal of Applied Psychology, 87(3), 437-443.
    • (2002) Journal of Applied Psychology , vol.87 , Issue.3 , pp. 437-443
    • Hoelzl, E.1    Kirchler, E.2    Rodler, C.3
  • 13
    • 67349094624 scopus 로고    scopus 로고
    • Experience, prediction and recollection of loan burden
    • doi:10.1016/j.joep. 2008.11.001
    • Hoelzl, E., Pollai, M., & Kamleitner, B. (2009). Experience, prediction and recollection of loan burden. Journal of Economic Psychology, 30(3), 446-454. doi: 10. 1016/j. joep. 2008. 11. 001.
    • (2009) Journal of Economic Psychology , vol.30 , pp. 446-454
    • Hoelzl, E.1    Pollai, M.2    Kamleitner, B.3
  • 14
    • 0002126713 scopus 로고
    • The experiential aspects of consumption: Consumer fantasies, feelings, and fun
    • Holbrook, M. B., & Hirschman, E. C. (1982). The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of Consumer Research, 9(2), 132-140.
    • (1982) Journal of Consumer Research , vol.9 , Issue.2 , pp. 132-140
    • Holbrook, M.B.1    Hirschman, E.C.2
  • 15
    • 3242678190 scopus 로고    scopus 로고
    • Lay theories in affective forecasting: The progression of affect
    • Igou, E. R. (2004). Lay theories in affective forecasting: The progression of affect. Journal of Experimental Social Psychology, 40(4), 528-534.
    • (2004) Journal of Experimental Social Psychology , vol.40 , Issue.4 , pp. 528-534
    • Igou, E.R.1
  • 16
    • 84980186586 scopus 로고
    • Predicting a changing taste: Do people know what they will like?
    • Kahneman, D., & Snell, J. (1992). Predicting a changing taste: Do people know what they will like? Journal of Behavioral Decision Making, 5(3), 187-200.
    • (1992) Journal of Behavioral Decision Making , vol.5 , Issue.3 , pp. 187-200
    • Kahneman, D.1    Snell, J.2
  • 17
    • 36549034770 scopus 로고    scopus 로고
    • The effect of consumption emotions on satisfaction and word-of-mouth communication
    • Ladhari, R. (2007). The effect of consumption emotions on satisfaction and word-of-mouth communication. Psychology & Marketing, 24(12), 1085-1108.
    • (2007) Psychology & Marketing , vol.24 , Issue.12 , pp. 1085-1108
    • Ladhari, R.1
  • 18
    • 0000133332 scopus 로고
    • A bias in the prediction of tastes
    • Loewenstein, G., & Adler, D. (1995). A bias in the prediction of tastes. Economic Journal, 105(431), 929-937.
    • (1995) Economic Journal , vol.105 , Issue.431 , pp. 929-937
    • Loewenstein, G.1    Adler, D.2
  • 19
    • 0002951106 scopus 로고    scopus 로고
    • Wouldn't it be nice? Predicting future feelings
    • D. Kahneman, E. Diener, and N. Schwartz (Eds.), New York: Russell Sage Foundation
    • Loewenstein, G., & Schkade, D. (1999). Wouldn't it be nice? Predicting future feelings. In D. Kahneman, E. Diener & N. Schwartz (Eds.), Well-being: The foundations of hedonic psychology (pp. 85-105). New York: Russell Sage Foundation.
    • (1999) Well-Being: The Foundations of Hedonic Psychology , pp. 85-105
    • Loewenstein, G.1    Schkade, D.2
  • 21
    • 33748422884 scopus 로고    scopus 로고
    • Looking through the crystal ball: The role of affective forecasting and misforecasting in consumer behaviour
    • MacInnis, D. J., Patrick, V. M., & Park, C. W. (2005). Looking through the crystal ball: The role of affective forecasting and misforecasting in consumer behaviour. Review of Marketing Research, 2, 43-79.
    • (2005) Review of Marketing Research , vol.2 , pp. 43-79
    • Macinnis, D.J.1    Patrick, V.M.2    Park, C.W.3
  • 22
    • 21344486274 scopus 로고
    • Assessing the dimensionality and structure of the consumption experience: Evaluation, feeling, and satisfaction
    • Mano, H., & Oliver, R. L. (1993). Assessing the dimensionality and structure of the consumption experience: Evaluation, feeling, and satisfaction. Journal of Consumer Research, 20(3), 451-466.
    • (1993) Journal of Consumer Research , vol.20 , Issue.3 , pp. 451-466
    • Mano, H.1    Oliver, R.L.2
  • 26
    • 33947267669 scopus 로고    scopus 로고
    • Not as happy as I thought I'd be? Affective misforecasting and product evaluations
    • Patrick, V. M., MacInnis, D. J., & Park, C. W. (2007). Not as happy as I thought I'd be? Affective misforecasting and product evaluations. Journal of Consumer Research, 33(4), 479-489.
    • (2007) Journal of Consumer Research , vol.33 , Issue.4 , pp. 479-489
    • Patrick, V.M.1    Macinnis, D.J.2    Park, C.W.3
  • 27
    • 0032375226 scopus 로고    scopus 로고
    • Representativeness, relevance, and the use of feelings in decision making
    • Pham, M. T. (1998). Representativeness, relevance, and the use of feelings in decision making. Journal of Consumer Research, 25, 144-159.
    • (1998) Journal of Consumer Research , vol.25 , pp. 144-159
    • Pham, M.T.1
  • 28
    • 0036386394 scopus 로고    scopus 로고
    • The role of consumption emotions in the satisfaction response
    • Phillips, D. M., & Baumgartner, H. (2002). The role of consumption emotions in the satisfaction response. Journal of Consumer Psychology, 12(3), 243-252.
    • (2002) Journal of Consumer Psychology , vol.12 , Issue.3 , pp. 243-252
    • Phillips, D.M.1    Baumgartner, H.2
  • 29
    • 54149106664 scopus 로고    scopus 로고
    • How behavioral decision research can enhance consumer welfare: From freedom of choice to paternalistic intervention
    • Ratner, R. K., Soman, D., Zauberman, G., Ariely, D., Carmon, Z., Keller, P. A., et al. (2008). How behavioral decision research can enhance consumer welfare: From freedom of choice to paternalistic intervention. Marketing Letters, 19(3-4), 383-397.
    • (2008) Marketing Letters , vol.19 , Issue.3-4 , pp. 383-397
    • Ratner, R.K.1    Soman, D.2    Zauberman, G.3    Ariely, D.4    Carmon, Z.5    Keller, P.A.6
  • 31
    • 21744438808 scopus 로고    scopus 로고
    • Measuring emotions in the consumption experience
    • Richins, M. L. (1997). Measuring emotions in the consumption experience. Journal of Consumer Research, 24, 127-146.
    • (1997) Journal of Consumer Research , vol.24 , pp. 127-146
    • Richins, M.L.1
  • 32
    • 37849014808 scopus 로고
    • Relation of implicit theories to the construction of personal histories
    • Ross, M. (1989). Relation of implicit theories to the construction of personal histories. Psychological Review, 96(2), 341-357.
    • (1989) Psychological Review , vol.96 , Issue.2 , pp. 341-357
    • Ross, M.1
  • 33
    • 0034338862 scopus 로고    scopus 로고
    • The impact of anticipating satisfaction on consumer choice
    • Shiv, B., & Huber, J. (2000). The impact of anticipating satisfaction on consumer choice. Journal of Consumer Research, 27(2), 202-216.
    • (2000) Journal of Consumer Research , vol.27 , Issue.2 , pp. 202-216
    • Shiv, B.1    Huber, J.2
  • 34
    • 0001124662 scopus 로고
    • The effect of purchase quantity and timing on variety-seeking behavior
    • Simonson, I. (1990). The effect of purchase quantity and timing on variety-seeking behavior. Journal of Marketing Research, 27(2), 150-162.
    • (1990) Journal of Marketing Research , vol.27 , Issue.2 , pp. 150-162
    • Simonson, I.1
  • 35
    • 0001075781 scopus 로고
    • The influence of anticipating regret and responsibility on purchase decisions
    • Simonson, I. (1992). The influence of anticipating regret and responsibility on purchase decisions. Journal of Consumer Research, 19(1), 105-118.
    • (1992) Journal of Consumer Research , vol.19 , Issue.1 , pp. 105-118
    • Simonson, I.1
  • 36
    • 0009105185 scopus 로고
    • Intuitive hedonics: Consumer beliefs about the dynamics of liking
    • Snell, J., Gibbs, B. J., & Varey, C. (1995). Intuitive hedonics: Consumer beliefs about the dynamics of liking. Journal of Consumer Psychology, 4(1), 33-60.
    • (1995) Journal of Consumer Psychology , vol.4 , Issue.1 , pp. 33-60
    • Snell, J.1    Gibbs, B.J.2    Varey, C.3
  • 37
    • 34748846300 scopus 로고    scopus 로고
    • Gratitude, delight, or guilt: The role of consumers' emotions in predicting postconsumption behaviors
    • Soscia, I. (2007). Gratitude, delight, or guilt: The role of consumers' emotions in predicting postconsumption behaviors. Psychology & Marketing, 24(10), 871-894.
    • (2007) Psychology & Marketing , vol.24 , Issue.10 , pp. 871-894
    • Soscia, I.1
  • 38
    • 22944442223 scopus 로고    scopus 로고
    • Disability and sunshine: Can hedonic predictions be improved by drawing attention to focusing illusions or emotional adaption?
    • Ubel, P. A., Loewenstein, G., & Jepson, C. (2005). Disability and sunshine: Can hedonic predictions be improved by drawing attention to focusing illusions or emotional adaption? Journal of Experimental Psychology, 11(2), 111-123.
    • (2005) Journal of Experimental Psychology , vol.11 , Issue.2 , pp. 111-123
    • Ubel, P.A.1    Loewenstein, G.2    Jepson, C.3
  • 39
    • 0041851515 scopus 로고    scopus 로고
    • Measuring the hedonic and utilitarian dimensions of consumer attitude
    • Voss, K. E., Spangenberg, E. R., & Grohmann, B. (2003). Measuring the hedonic and utilitarian dimensions of consumer attitude. Journal of Marketing Research, 40(3), 310-320.
    • (2003) Journal of Marketing Research , vol.40 , Issue.3 , pp. 310-320
    • Voss, K.E.1    Spangenberg, E.R.2    Grohmann, B.3
  • 40
    • 70149125200 scopus 로고    scopus 로고
    • Anticipating adaptation to products
    • doi: 10. 1086/597050
    • Wang, J., Novemsky, N., & Dhar, R. (2009). Anticipating adaptation to products. Journal of Consumer Research, 36(2), 149-159. doi: 10. 1086/597050.
    • (2009) Journal of Consumer Research , vol.36 , Issue.2 , pp. 149-159
    • Wang, J.1    Novemsky, N.2    Dhar, R.3
  • 41
    • 0024023344 scopus 로고
    • Development and validation of brief measures of positive and negative affect: The PANAS scale
    • Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scale. Journal of Personality and Social Psychology, 54(6), 1063-1070.
    • (1988) Journal of Personality and Social Psychology , vol.54 , Issue.6 , pp. 1063-1070
    • Watson, D.1    Clark, L.A.2    Tellegen, A.3
  • 42
    • 0002815002 scopus 로고
    • The dimensionality of consumption emotion patterns and consumer satisfaction
    • Westbrook, R. A., & Oliver, R. L. (1991). The dimensionality of consumption emotion patterns and consumer satisfaction. Journal of Consumer Research, 18(1), 84-91.
    • (1991) Journal of Consumer Research , vol.18 , Issue.1 , pp. 84-91
    • Westbrook, R.A.1    Oliver, R.L.2
  • 43
  • 46
    • 0001718599 scopus 로고
    • On the practical significance of hindsight bias: The case of the expectancy-disconfirmation model of consumer satisfaction
    • Zwick, R., Pieters, R., & Baumgartner, H. (1995). On the practical significance of hindsight bias: The case of the expectancy-disconfirmation model of consumer satisfaction. Organizational Behavior and Human Decision Processes, 64(1), 103-117.
    • (1995) Organizational Behavior and Human Decision Processes , vol.64 , Issue.1 , pp. 103-117
    • Zwick, R.1    Pieters, R.2    Baumgartner, H.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.