On the accuracy of fluid models for capacity sizing in queueing systems with impatient customers

Operations Research

Volumn 58, Issue 5, 2010, Pages 1398-1413

  Bassamboo, Achal ^a   Randhawa, Ramandeep S ^b  

^a NORTHWESTERN UNIVERSITY   (United States)

^b UNIVERSITY OF SOUTHERN CALIFORNIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARRIVAL RATES; ASYMPTOTICALLY OPTIMAL; CAPACITY COSTS; CAPACITY SIZING; CUSTOMER ARRIVALS; DISTRIBUTED SERVICE; FLUID MODELS; IMPATIENT CUSTOMERS; LARGE CUSTOMER; OPTIMALITY; PENALTY COST; POISSON PROCESS; QUEUEING SYSTEM;

COSTS; FLUIDS; OPTIMIZATION; PLASMA FLOW; POISSON DISTRIBUTION; QUEUEING NETWORKS; SALES;

CUSTOMER SATISFACTION;

EID: 77958060724     PISSN: 0030364X     EISSN: 15265463     Source Type: Journal    
DOI: 10.1287/opre.1100.0815     Document Type: Article

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