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The decision to use an online survey may need to be reconsidered in light of response rates and failures to complete. Nicol and Nielsen obtained somewhat higher response rates in their 2003 study using mail outs of hard copy surveys to research organizations (59% response rate), companies (27% response rate), and diagnostics laboratories (35% response rate), suggesting that this may be a better way of ensuring a reasonably good response rate (it should be noted that the database of companies used in that study was updated and used for the present survey). It seems unlikely, however, that high response rates will be achieved in any study of this nature, which requests information from industry participants that is likely to be considered to be highly sensitive commercially. Assurances of anonymity may not be sufficient to persuade some would-be participants to engage in sharing of such information.
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On the issues associated with project abandonment, see generally Nicol and Nielsen, above note 1 at 186-191.
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