" Practicing medicine": Patient perceptions of physician communication and the process of prescription

Patient Education and Counseling

Volumn 80, Issue 3, 2010, Pages 384-392

  Ledford, Christy J W ^a   Villagran, Melinda M ^a   Kreps, Gary L ^a   Zhao, Xiaoquan ^a   McHorney, Colleen ^b   Weathers, Melinda ^a   Keefe, Brian ^a  

^a GEORGE MASON UNIVERSITY   (United States)

^b MERCK RESEARCH LABORATORIES   (United States)

Author keywords

Adherence; Chronic illness; Grounded theory; Patient centered communication; Prescription medication

Indexed keywords

ADULT; ARTICLE; CHRONIC PATIENT; CLINICAL ARTICLE; CONTENT ANALYSIS; CONTROLLED STUDY; DOCTOR PATIENT RELATION; FEMALE; GROUNDED THEORY; HEALTH CARE SYSTEM; HUMAN; INTERPERSONAL COMMUNICATION; MALE; MEDICAL PRACTICE; PATIENT ASSESSMENT; PATIENT ATTITUDE; PATIENT COMPLIANCE; PATIENT DECISION MAKING; PATIENT INFORMATION; PRESCRIPTION; PRIORITY JOURNAL; PROFESSIONAL COMPETENCE;

EID: 77955664551     PISSN: 07383991     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pec.2010.06.033     Document Type: Article

References (59)

1. Nair K., Dolovich L., Cassels A., McCormack J., Levine M., Gray J., et al. What patients want to know about their medications. Focus group study of patient and clinician perspectives. Can Fam Physician 2002, 48:104-110.
2. Haskard-Zolnierek K.B., DiMatteo M.R. Communication and patient adherence to treatment: a meta-analysis. Med Care 2009, 47:826-834.
3. McHorney C.A. The Adherence Estimator: a brief, proximal screener for patient propensity to adhere to prescription medications for chronic disease. Cur Med Res Opin 2009, 25:215-238. doi:10.1185/03007990802619425.
4. Epstein R.M., Street R.L. Patient-centered communication in cancer care: promoting healing and reducing suffering, NIH Publication No. 07-6225 2007, National Cancer Institute, Bethesda, MD.
5. Clayton M.F., Dudley W.N., Muster A. Communication with breast cancer survivors. Health Commun 2008, 23:207-221. doi:10.1080/10410230701808376.
6. Barrier P.A., Li J.T., Jensen N.M. Two words to improve physician-patient communication: what else?. Mayo Clin Proc 2003, 78:211-214.
7. Mead N., Bower P. Patient-centeredness: a conceptual framework and review of the empirical literature. Soc Sci Med 2000, 51:1087-1110. doi:10.1016/S0277-9536(00)00098-8.
8. Roter D. The enduring and evolving nature of the patient-physician relationship. Patient Educ Couns 2000, 39:5-15.
9. Arora N.K. Interacting with cancer patients: the significance of physicians' communication behavior. Soc Sci Med 2003, 57:791-806.
10. Thorne S.E., Harris S.R., Mahoney K., Con A., McGuinness L. The context of health care communication in chronic illness. Patient Educ Couns 2004, 54:299-306.
11. Wanzer M., Booth-Butterfield M., Gruber K. Perceptions of health care providers' communication: relationships between patient-centered communication and satisfaction. Health Commun 2004, 16:363-383.
12. Kaplan S.H., Greenfield S., Ware J.E. Assessing the effects of physician-patient interactions on the outcomes of chronic disease. Med Care 1989, 27:S110-S127.
13. Kraetschmer N., Sharpe N., Urowitz S., Deber R.B. How does trust affect patient preferences for participation in decision making?. Health Expect 2004, 7:317-326.
14. Salkeld G., Solomon M., Short L., Butow P.N. A matter of trust-patient's views on decision-making in colorectal cancer. Health Expect 2004, 7:104-114. doi:10.1111/j.1369-7625.2004.00257.x.
15. Britten N. Does a prescribed treatment match a patient's priorities?. Brit Med J 2003, 327:840. doi:10.1136/bmj.327.7419.840.
16. Wagner E.H., Bennett S.M., Austin B.T., Greene S.M., Schaefer J.K., Vonkorff M. Finding common ground: patient-centeredness and evidence-based chronic illness care. J Altern Complement Med 2005, 11:S7-15.
17. Irwin R.S., Richardson N.D. Patient-focused care: using the right tools. Chest 2006, 130:73S-82S.
18. Schneider A., Körner T., Mehring M., Wensing M., Elwyn G., Szecsenyi J. Impact of age, health locus of control and psychological co-morbidity on patients' preferences for shared decision making in general practice. Patient Educ Couns 2006, 61:292-298.
19. Deber R.B., Kraetschmer N., Urowitz S., Sharpe N. Do people want to be autonomous patients? Preferred roles in treatment decision-making in several patient populations. Health Expect 2007, 10:248-258.
20. Levinson W., Kao A., Kuby A., Thisted R.A. Not all patients want to participate in decision making. A national study of public preferences. J Gen Intern Med 2005, 20:531-535.
21. Belcher V.N., Fried T.R., Agostini J.V., Tinetti M.E. Views of older adults on patient participation in medication-related decision making. J Gen Intern Med 2006, 21:298-303.
22. Charles C., Whelan T., Gafni A. What do we mean by partnership in making decisions about treatment?. Brit Med J 1999, 319:780-782.
23. Albrecht T.L., Ruckdeschel J.C., Riddle D.L., Blanchard C.G., Penner L.A., Coovert M.D., et al. Communication and consumer decision making about cancer clinical trials. Patient Educ Couns 2003, 50:39-42.
24. Emanuel E.J., Emanuel L.L. Four models of the physician-patient relationship. J Amer Med Assoc 1992, 267:2221-2226.
25. Ballard-Reisch D.S. A model of participative decision making for physician-patient interaction. Health Commun 1990, 2:91-104.
26. Charavel M., Bremond A., Moumjid-Ferdjaqui N., Mignotte H., Odile Carrerre M. Shared decision-making in question. Psychooncology 2001, 10:93-102.
27. Ford S., Schofield T., Hope T. What are the ingredients for a successful evidence-based choice consultation? A qualitative study. Soc Sci Med 2003, 56:589-602.
28. Epstein R.M., Alper B.S., Quill T.E. Communicating evidence for participatory decision making. J Amer Med Assoc 2004, 291:2359-2366.
29. Street R., Millay B. Analyzing patient participation in medical encounters. Health Commun 2001, 13:61-73.
30. Xie B., Dilts D.M., Shor M. The physician-patient relationship: the impact of patient-obtained medical information. Health Econ 2006, 15:813-833.
31. Heisler M., Cole I., Weir D., Kerr E.A., Hayward R.A. Does physician communication influence older patients' diabetes Self-management and glycemic control? Results from the Health and Retirement Study (HRS). J Gerontol A Biol Sci Med Sci 2007, 62A:1435-1442.
32. Corbin J., Strauss A. Grounded theory research: procedures, canons, and evaluative criteria. Qual Sociol 1990, 13:3-21.
33. Kidd P.S., Parshall M.B. Getting the focus and the group: enhancing analytical rigor in focus group research. Qual Health Res 2000, 10:293-308. doi:10.1177/104973200129118453.
34. Coyne I.T. Sampling in qualitative research. Purposive and theoretical sampling; merging or clear boundaries?. J Adv Nurs 1997, 26:623-630.
35. Conrad C.F. A grounded theory of academic change. Sociol Educ 1978, 51:101-112.
36. Kreps G, Villagran MM, Zhao X, McHorney C, Ledford C, Weathers M, Keefe B. Applying consumer psychology to develop and validate motivational message interventions for improving prescription drug adherence with consumers confronting chronic diseases: a multimethodological field study. In: Batra R, Keller PA, Strecher VJ, editors, Leveraging consumer psychology for effective health communications: the obesity challenge. Armonk, NY: M.E. Sharpe, 2010, forthcoming.
37. Glaser B.G. Conceptualization: on theory and theorizing using grounded theory. Int J Qual Methods 2002, 1:1-31.
38. McCroskey J.C., Teven J.J. Goodwill: a reexamination of the construct and its measurement. Commun Monogr 1999, 66:90-103.
39. Brann M. The influence of medical orientation on perceived physician credibility. Commun Res Rep 2005, 22:265-273.
40. Wrench J.S., Booth-Butterfield M. Increasing patient satisfaction and compliance: an examination of physician humor orientation, compliance-gaining strategies, and perceived credibility. Commun Q 2003, 51:482-503.
41. Richmond V.P., Heisel A.D., Smith R.S., McCroskey J.C. The association of physician socio-communicative style with physician credibility and patient satisfaction. Commun Res Rep 2002, 19:207-215.
42. Paulsel M.L., McCroskey J.C., Richmond V.P. Perceptions of health care professionals' credibility as a predictor of patients' satisfaction with their medical care and physician. Commun Res Rep 2006, 23:69-76.
43. Moore S.D., Wright K.B., Bernard D.R. Influences on health delivery system satisfaction: a partial test of the ecological model. Health Commun 2009, 24:285-294.
44. Chan D.C., Shrank W.H., Cutler D., Jan S., Fischer M.A., Liu J., et al. Patient, physician, and payment predictors of statin adherence. Med Care 2010, 48:196-202.
45. Carpenter DM, Devellis RF, Fisher EB, Devellis BM, Hogan SL, Jordan JM. The effect of conflicting medication information and physician support on medication adherence for chronically ill patients. Patient Educ Couns, in press.
46. Weaver J.B., Thompson N.J., Weaver S.S., Hopkins G.L. Healthcare non-adherence decisions and internet health information. Comp Human Behav 2009, 25:1373-1380.
47. Cline R.J.W., Hayes K.M. Consumer health information seeking on the Internet: the state of the art. Health Educ Res 2001, 16:671-692.
48. Makoul G., Arntson P., Schofield T. Health promotion in primary care: physician-patient communication and decision making about prescription medications. Soc Sci Med 1995, 41:1241-1254.
49. Ziegler D.K., Mosier M.C., Buenaver M., Okuyemi K. How much information about adverse effects of medication do patients want from physicians?. Arch Intern Med 2001, 161:706-713.
50. Tarn D.M., Heritage J., Paterniti D.A., Hays R.D., Kravitz R.L., Wenger N.S. Physician communication when prescribing new medications. Arch Intern Med 2006, 166:1855-1862.
51. Richard C., Lussier M.T. Nature and frequency of exchanges on medications during primary care encounters. Patient Educ Couns 2006, 64:207-216.
52. Schwenk T.L., Marquez J.T., Lefever R.D., Cohen M. Physician and patient determinants of difficult physician-patient relationships. J Fam Pract 1989, 28:59-63.
53. Beresford E.B. Uncertainty and the shaping of medical decisions. Hastings Cent Rep 1991, 21:6-12.
54. Henry M.S. Uncertainty, responsibility, and the evolution of the physician/patient relationship. J Med Ethics 2006, 32:321-323.
55. Proudfoot J.G., Parker G.B., Benoit M., Manicavasagar V., Smith M., Gayed A. What happens after diagnosis? Understanding the experiences of patients with newly-diagnosed bipolar disorder. Health Expect 2009, 12:120-129.
56. Strauman E.C. M.D.(eity) no more: challenging physician credibility and encouraging patient autonomy in health advice columns. Fla Commun J 2001, 29:28-41.
57. Romano M. Perception is everything. Mod Healthc 2005, 35:13.
58. Jones L.W., Sinclair R.C., Courneya K.S. The effects of source credibility and message framing on exercise intentions, behaviors, and attitudes: an integration of the elaboration likelihood model and prospect theory. J Appl Soc Psychol 2003, 33:179-196.
59. Fung C.H., Setodji C.M., Kung F., Keesey J., Asch S.M., Adams J., et al. The relationship between multimorbidity and patients' ratings of communication. J Gen Intern Med 2008, 23:788-793. doi:10.1007/s11606-008r-r0602-4.