Simulation to analyze the impact of a schedule-aware workflow management system

Simulation

Volumn 86, Issue 8-9, 2010, Pages 519-541

  Mans, Ronny S ^a   Russell, Nick C ^a   Van Der Aalst, Wil ^a   Bakker, Piet J M ^b   Moleman, Arnold J ^b  

^a EINDHOVEN UNIVERSITY OF TECHNOLOGY   (Netherlands)

^b UNIVERSITY OF AMSTERDAM   (Netherlands)

Author keywords

healthcare; scheduling; simulation; workflow management

Indexed keywords

ACTUAL SYSTEM; HEALTHCARE PROCESS; MEDICAL CENTER; NETHERLANDS; OPERATIONAL PERFORMANCE; SEAMLESS INTEGRATION; SIMULATION; SIMULATION EXPERIMENTS; SIMULATION MODEL; TIGHT COUPLING; WORKFLOW MANAGEMENT SYSTEMS; WORKFLOW MANAGEMENTS; WORKFLOW TECHNOLOGY;

HOSPITALS; INFORMATION MANAGEMENT; MEDICAL COMPUTING; SCHEDULING; WORK SIMPLIFICATION;

COMPUTER SIMULATION;

EID: 77955645555     PISSN: 00375497     EISSN: 17413133     Source Type: Journal    
DOI: 10.1177/0037549709358899     Document Type: Article

References (33)

1. Helfert, M., P. Henry, S. Leist and G. Zellner. 2005. Healthcare Performance Indicators -Preview of frameworks and an approach for healthcare process-development. In K.S. Soliman (ed.), Information Management in Modern Enterprise: Issues and Solutions-Proceedings of the 2005 International Business Information Management Conference, pp. 371-378.
2. Stewart, L.J. and A. Lockamy. 2001. Improving Competitiveness Through Performance Measurement Systems. Healthcare Financial Management, 55 (12). 46-50.
3. Jensen, K., L.M. Kristensen and L. Wells. 2007. Coloured Petri Nets and CPN Tools for Modelling and Validation of Concurrent Systems. International Journal on Software Tools for Technology Transfer, 9 (3-4). 213-254.
4. van der Aalst, W.M.P. and K.M. van Hee. 2002. Workflow Management: Models, Methods, and Systems. MIT Press, Cambridge, MA.
5. Rozinat, A., M.T. Wynn, W.M.P. van der Aalst, A.H.M. ter Hofstede and C.J. Fidge. 2009. Workflow Simulation for Operational Decision Support using design, historic and state information. Data and Knowledge Engineering, 68 (9). 834-850.
6. van der Aalst, W.M.P., J. Nakatumba, A. Rozinat and N.C. Russell. 2008. Business process simulation: how to get it right? Computing Science Reports 08/21, Eindhoven University of Technology, Eindhoven.
7. Reijers, H.A. and W.M.P. van der Aalst. 2005. The Effectiveness of Workflow Management Systems: Predictions and Lessons Learned. International Journal of Information Management, 56 (5). 457-471.
8. van der Aalst, W.M.P., L. Aldred, M. Dumas and A.H.M. ter Hofstede. 2004. Design and Implementation of the YAWL System. In A. Persson and J. Stirna (eds), Proceedings of CAiSEĝ04 (Lecture Notes in Computer Science, Vol. 3084), Springer, Berlin, pp. 142-159.
9. Gallasch, G. and L.M. Kristensen. 2001. Comms/CPN: A Communication Infrastructure for External Communication with Design/CPN. In K. Jensen (ed.), Proceedings of the Third Workshop on the Practical Use of Coloured Petri Nets and CPN Tools (CPN 2001) (DAIMI, Vol. 554), Aarhus, Denmark, August 2001. University of Aarhus, pp. 75-90.
10. Banks, J., J.S. Carson and B.L. Nelson. 1996. Discrete-Event System Simulation. Prentice-Hall, Upper Saddle River, NJ.
11. Sargent, R.G. 2005. Verification and Validation of Simulation Models. In M.E. Kuhl, N.M. Steiger, F.B. Armstrong and J.A. Joines (eds), Proceedings of the 2005 Winter Simulation Conference, pp. 130-143.
12. Mans, R.S., W.M. P. van der Aalst, N.C. Russell, P.J. Bakker, A.J. Moleman, K.B. Lassen and J.B. Jñrgensen. 2009. From Requirements via Colored Workflow Nets to an Implementation in Several Workflow Systems. Transactions on Petri Nets and Other Models of Concurrency (ToPNoC) III, 5800: 25-49.
13. van der Aalst, W.M.P., B.F. van Dongen, C.W. Günther, R.S. Mans, A.K. Alves de Medeiros, A. Rozinat, V. Rubin, H.M.W. Verbeek and A.J.M.M. Weijters. 2007. ProM 4.0: Comprehensive Support for Real Process Analysis. In J. Kleijn and A. Yakovlev (eds), Application and Theory of Petri Nets and Other Models of Concurrency (ICATPN 2007) (Lecture Notes in Computer Science, Vol. 4546). Springer, Berlin, pp. 484-494.
14. Jun, J.B., S.H. Jacobson and J.R. Swisher. 1999. Application of Discrete-Event Simulation in Healthcare Clinics: A survey. Journal of the Operational Research Society, 50: 109-123.
15. England, W. and S. Roberts. 1978. Applications of Computer Simulation in Health Care. In H.J. Highland, L.G. Hull and N.R. Neilsen (eds), Proceedings of the 1978 Winter Simulation Conference, Institute of Electrical and Electronics Engineers, Piscataway, NJ, pp. 665-676.
16. Yang, Y., K. Sullivan, P. Wang and K.D. Naidu. Applications of Computer Simulation in Medical Scheduling. In Proceedings of the Joint Conference on Information Sciences, 2000.
17. Ellis, C.A. Information Control Nets: A Mathematical Model of Office Information Flow. In Proceedings of the Conference on Simulation, Measurement and Modeling of Computer Systems, Boulder, CO, 1979. ACM Press, New York, pp. 225-240.
18. Dourish, P. 2001. Process Descriptions as Organizational Accounting Devices: the dual use of workflow technologies. In C.A. Ellis and I. Zigurs (eds), Proceedings of the ACM 2001 International Conference on Supporting Group Work, pp. 52-60.
19. Kobielus, J.G. 1997. Workflow Strategies. IDG Books, Foster City, CA.
20. Graeber, S. 2001. The Impact of Workflow Management Systems on the Design of Hospital Information Systems. In AMIA 2001 Symposium Proceedings.
21. Chan, D.Y.K. 2004. Design an Effective Workflow in Simulation. In The 8th International Conference on Computer Supported Cooperative Work in Design Proceedings, pp. 324-328.
22. Choi, B.K., D. Lee and D.H. Kang. 2008. DEVS Modeling of Run-time Workflow Simulation and Its Application. In 22nd European Conference on Modeling and Simulation.
23. Bae, J.S., S.C. Jeong, Y.H. Seo, Y.H. Kim and S.H. Kang. 1999. Integration of Workflow Management and Simulation. Computers and Industrial Engineering, 37: 203-206.
24. Greasley, A. 2003. A Simulation of a Workflow Management System. Work Study, 52 (5). 256-261.
25. Li, J.J., F. Casati and M.C. Shan. 2002. Business Process Simulation with HP Process Manager. Simulation Series, 34 (1). 291-295.
26. Murray, M. 2003. Strategies for the Successful Implementation of Workflow Systems within Healthcare: A Cross Case Comparison. In R.H. Sprague (ed.), Proceedings of the 36th Hawaii International Conference on System Sciences, IEEE Computer Society Press, Los Alamitos, CA.
27. Maruster, L., W.M. P. van der Aalst, A.J.M.M. Weijters, A. van den Bosch and W. Daelemans. 2002. Automated Discovery of Workflow Models from Hospital Data. In C. Dousson, F. Höppner and R. Quiniou (eds), Proceedings of the ECAI Workshop on Knowledge Discovery and Spatial Data, pp. 32-36.
28. Stefanelli, M. 2004 Knowledge and Process Management in Health Care Organizations. Methods of Information in Medicine, 43: 525-535.
29. van der Aalst, W.M.P. and S. Jablonski. 2000. Dealing with Workflow Change: Identification of Issues and Solutions. International Journal of Computer Systems, Science, and Engineering, 15 (5). 267-276.
30. van der Aalst, W.M.P., M. Weske and D. Grünbauer. 2005. Case Handling: A New Paradigm for Business Process Support. Data and Knowledge Engineering, 53 (2). 129-162.
31. Ellis, C.A., K. Keddara and G. Rozenberg. 1995. Dynamic change within workflow systems. In N. Comstock, C. Ellis, R. Kling, J. Mylopoulos and S. Kaplan (eds), Proceedings of the Conference on Organizational Computing Systems (ACM SIGOIS), Milpitas, CA, August 1995, ACM Press, New York, pp. 10-21.
32. 2000. Adaptive Workflow Systems. Journal of Computer Supported Cooperative Work, 9 :.
33. Quaglini, S., E. Caffi, A. Cavallini, G. Micieli and M. Stefanelli. 2001. Simulation of a Stroke Unit Careflow. In V.L. Patel, R. Rogers and R. Haux (eds), Proceedings of the 10th World Congress on Medical Informatics (Studies in Health Technology and Informatics, Vol. 84/2001), IOS Press, pp. 1190-1194.