Nurses' and Nursing Assistants' Reports of Missed Care and Delegation

Journal of Nursing Administration

Volumn 40, Issue 7-8, 2010, Pages 329-335

  Gravlin, Gayle ^a   Phoenix Bittner, Nancy ^b  

^a LAHEY HOSPITAL AND MEDICAL CENTER   (United States)

^b REGIS COLLEGE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLINICAL TRIAL; HEALTH CARE QUALITY; HEALTH CARE SURVEY; HUMAN; MULTICENTER STUDY; NURSING ASSISTANT; NURSING CARE; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; UNITED STATES; WORKLOAD;

EFFICIENCY, ORGANIZATIONAL; HEALTH CARE SURVEYS; HUMANS; NEW ENGLAND; NURSES' AIDES; NURSING CARE; NURSING STAFF, HOSPITAL; PERSONNEL STAFFING AND SCHEDULING; QUALITY OF HEALTH CARE; WORKLOAD;

EID: 77955142899     PISSN: 00020443     EISSN: 15390721     Source Type: Journal    
DOI: 10.1097/NNA.0b013e3181e9395e     Document Type: Article

References (29)

1. Institute of Medicine (IOM). Keeping Patients Safe: Transforming the Work Environment of Nurses. Washington, DC: National Academies Press; 2004.
2. Hines P, Yu K. The changing reimbursement landscape: nurses' role in quality and operational excellence. Nurs Econ. 2009;27(1):7-13.
3. Storfjell J, Omoike O, Ohlson S. The balancing act: patient care time versus cost. J Nurs Adm. 2008;38(5):244-249.
4. Hendrich A, Chow M, Goshert W. A proclamation for change: transforming the hospital patient care environment. J Nurs Adm. 2009;39(6):266-275.
5. Tucker A, Spear S. Operational failures and interruptions in hospital nursing. Health Serv Res. 2006;41(3):643-661.
6. Storfjell J, Ohlson S, Omoike O, Fitzpatrick T, Wetasin K. Non-value added time: the million dollar nursing opportunity. J Nurs Adm. 2009;39(1):38-44.
7. Robert Wood Johnson Foundation. Charting nursing's future: addressing the quality and safety gap-part 1. Available at. Accessed February 5, 2010.
8. Aiken L, Clarke S, Sloane D, Lake E, Cheney T. Effects of hospital care environment on patient mortality and nurse outcomes. J Nurs Adm. 2008;38(5):223-229.
9. Ebright P, Patterson E, Chalko B, Render M, Lu Z. Understanding the complexity of registered nurse work in acute care settings. J Nurs Adm. 2003;33(12):630-638.
10. Potter P, Wolf L, Boxerman S, Grayson D. Understanding the cognitive work of nursing in the acute care environment. J Nurs Adm. 2005;35(7/8):327-335.
11. Kalisch B. Missed nursing care: a qualitative study. J Nurs Care Qual. 2006;21(4):306-313.
12. Kalisch B, Williams R. Development and psychometric testing of a tool to measure missed nursing care. J Nurs Adm. 2009;39(5):211-219.
13. Schubert M, Glass T, Clarke S, et al. Rationing of nursing care and its relationship to patient outcomes: the extension of the international hospital outcomes study. Int J Qual Health Care. 2008;20(4):1-19.
14. Kalisch B, Landstrom G, Williams R. Missed nursing care: errors of omission. Nurs Outlook. 2009;57:3-9.
15. Bittner N, Gravlin G. Critical thinking, delegation and missed care in nursing practice. J Nurs Adm. 2009;39(3):142-146.
16. Hansten R. Why nurses still must learn to delegate. AONE. Nurse Lead. 2008;6(5):19-25.
17. Standing T, Anthony M. Delegation: what it means to acute care nurses. Appl Nurs Res. 2008;21:8-14.
18. Kleinman C, Saccomano S. Registered nurses and unlicensed assistive personnel: an uneasy alliance. J Contin Educ Nurs. 2006;37(4):162-170.
19. Berkow S, Virkstis K, Stewart J, Conway L. Assessing new graduate nurse performance. J Nurs Adm. 2008;38(11):468-474.
20. Standing T, Anthony M, Hertz J. Nurses' narratives of outcomes after delegation to unlicensed assistive personnel. Outcomes Manag Nurs Pract. 2001;5(1):18-23.
21. Anthony M, Standing T, Hertz J. Factors influencing outcomes after delegation to unlicensed assistive personnel. J Nurs Adm. 2000;30(10):474-481.
22. National Council of State Boards of Nursing. National council position paper: concepts and decision making process. Available at. Accessed February 5, 2010.
23. Hudspeth R. Understanding delegation is a critical competency for nurses in the new millennium. Nurs Adm Q. 2007;31(2):183-184.
24. Pellico L, Brewer C, Kovner C. What newly licensed registered nurses have to say about their first experiences. Nurs Outlook. 2009;57(4):194-203.
25. American Nurses Credentialing Center. Magnet Application Manual, Magnet Nursing Recognition Program. Washington, DC: American Nurses Credentialing Center; 2008.
26. Robert Wood Johnson Foundation. The Transforming Care at the Bedside (TCAB) toolkit. Available at. Accessed February 5, 2010.
27. American Association of Colleges of Nursing. The essentials of baccalaureate education for professional nursing practice. Available at. Accessed February 5, 2010.
28. Hansten R, Jackson M. Clinical Delegation Skills. 4th ed. Sudbury, Massachusetts: Jones and Bartlett Publishers; 2009.
29. Kalisch B, Weaver S, Salas E. What does nursing teamwork look like? A qualitative study. J Nurs Care Qual. 2009;24(4):298-307.