메뉴 건너뛰기




Volumn 16, Issue 2, 2009, Pages 197-218

Sharing tacit knowledge online: A case study of e-learning in Cisco's network of system integrator partner firms

Author keywords

Communities of practice; e learning; Information and communication technology; Networks of practice; Tacit knowledge

Indexed keywords

INFORMATION AND COMMUNICATION TECHNOLOGY; KNOWLEDGE; NETWORKING; PHILOSOPHY; PSYCHOLOGY; THRESHOLD;

EID: 77954824256     PISSN: 13662716     EISSN: 14698390     Source Type: Journal    
DOI: 10.1080/13662710902764360     Document Type: Article
Times cited : (46)

References (65)
  • 1
    • 21844501282 scopus 로고
    • Incentives and computing systems for team-based organizations
    • Barua, A., Lee, C. H. and Whinston, A. B. (1995) Incentives and computing systems for team-based organizations, Organization Science, 6(4), pp. 487-504.
    • (1995) Organization Science , vol.6 , Issue.4 , pp. 487-504
    • Barua, A.1    Lee, C.H.2    Whinston, A.B.3
  • 3
    • 0345057884 scopus 로고    scopus 로고
    • Online training in an online world
    • January), Indiana University
    • Bonk, C. J. (2002) Online training in an online world. CourseShare Report (January), Indiana University.
    • (2002) CourseShare Report
    • Bonk, C.J.1
  • 5
    • 0035612309 scopus 로고    scopus 로고
    • Knowledge and organization: A social-practice perspective
    • Brown, J. S. and Duguid, P. (2001) Knowledge and organization: a social-practice perspective, Organization Science, 12(2), pp. 198-213.
    • (2001) Organization Science , vol.12 , Issue.2 , pp. 198-213
    • Brown, J.S.1    Duguid, P.2
  • 7
    • 70450187331 scopus 로고    scopus 로고
    • Cisco, San Jose, CA
    • Cisco (2008) Annual Report (San Jose, CA).
    • (2008) Annual Report
  • 8
    • 10344248201 scopus 로고    scopus 로고
    • Nodes, networks and proximities: On the knowledge dynamics of the Medicon Valley biotech cluster
    • Coenen, L., Moodyson, J. and Asheim, B. T. (2004) Nodes, networks and proximities: on the knowledge dynamics of the Medicon Valley biotech cluster, European Planning Studies, 12(7), pp. 1003-1018.
    • (2004) European Planning Studies , vol.12 , Issue.7 , pp. 1003-1018
    • Coenen, L.1    Moodyson, J.2    Asheim, B.T.3
  • 9
    • 77954825263 scopus 로고    scopus 로고
    • The production of technological knowledge: New issues in a learning economy
    • in: D. Archibuigi & B. A. Lundvall (Eds), Oxford: Oxford University Press
    • Cohendet, P. and Joly, P. (2001) The production of technological knowledge: new issues in a learning economy, in: D. Archibuigi & B. A. Lundvall (Eds), The Globalising Learning Economy (Oxford: Oxford University Press).
    • (2001) The Globalising Learning Economy
    • Cohendet, P.1    Joly, P.2
  • 10
    • 31244437401 scopus 로고    scopus 로고
    • Using remote laboratories to extend access to science and engineering
    • Colvell, C., Scanlon, E. and Cooper, M. (2002) Using remote laboratories to extend access to science and engineering, Computers & Education, 38, pp. 65-67.
    • (2002) Computers & Education , vol.38 , pp. 65-67
    • Colvell, C.1    Scanlon, E.2    Cooper, M.3
  • 12
    • 0035587204 scopus 로고    scopus 로고
    • Crafting the virtual prototype: How firms integrate knowledge and capabilities across organisational boundaries
    • D'Adderio, L. (2001) Crafting the virtual prototype: how firms integrate knowledge and capabilities across organisational boundaries, Research Policy, 30, pp. 1409-1424.
    • (2001) Research Policy , vol.30 , pp. 1409-1424
    • D'Adderio, L.1
  • 13
    • 43049105757 scopus 로고    scopus 로고
    • Online communities and open innovation: Governance and symbolic value creation
    • Dahlander, L., Fredriksen, L. and Rullani, F. (2008) Online communities and open innovation: governance and symbolic value creation, Industry and Innovation, 15(2), pp. 115-123.
    • (2008) Industry and Innovation , vol.15 , Issue.2 , pp. 115-123
    • Dahlander, L.1    Fredriksen, L.2    Rullani, F.3
  • 14
    • 0001014319 scopus 로고
    • Accessing and expanding the science and technology knowledge base
    • David, P. A. and Foray, D. (1995) Accessing and expanding the science and technology knowledge base, STI Review, 16, pp. 13-68.
    • (1995) STI Review , vol.16 , pp. 13-68
    • David, P.A.1    Foray, D.2
  • 15
    • 1642479866 scopus 로고    scopus 로고
    • A novel approach to remote laboratories
    • Deniz, D. Z., Bulancak, A. and Ozcan, G. (2003) A novel approach to remote laboratories, Frontiers in Education, 1 (November), pp. 8-12.
    • (2003) Frontiers In Education , vol.1 , Issue.November , pp. 8-12
    • Deniz, D.Z.1    Bulancak, A.2    Ozcan, G.3
  • 16
    • 0036012115 scopus 로고    scopus 로고
    • The local and variegated nature of learning in organizations: A group-level perspective
    • Edmondson, A. C. (2002) The local and variegated nature of learning in organizations: a group-level perspective, Organization Science, 13(2), pp. 128-146.
    • (2002) Organization Science , vol.13 , Issue.2 , pp. 128-146
    • Edmondson, A.C.1
  • 17
    • 33750680414 scopus 로고    scopus 로고
    • Global production networks, knowledge diffusion and local capability formation
    • Ernst, D. and Kim, L. (2002) Global production networks, knowledge diffusion and local capability formation, Research Policy, 31, pp. 1417-1419.
    • (2002) Research Policy , vol.31 , pp. 1417-1419
    • Ernst, D.1    Kim, L.2
  • 18
    • 0036217361 scopus 로고    scopus 로고
    • The Internet revolution and the geography of innovation
    • Feldman, M. P. (2002) The Internet revolution and the geography of innovation, International Social Science Journal, 171(March), pp. 47-56.
    • (2002) International Social Science Journal , vol.171 , Issue.March , pp. 47-56
    • Feldman, M.P.1
  • 19
    • 0038218179 scopus 로고    scopus 로고
    • The economics of knowledge reproduction by inscription
    • Foray, D. and Steinmueller, W. E. (2003) The economics of knowledge reproduction by inscription, Industrial and Corporate Change, 12(2), pp. 299-319.
    • (2003) Industrial and Corporate Change , vol.12 , Issue.2 , pp. 299-319
    • Foray, D.1    Steinmueller, W.E.2
  • 21
    • 33846280537 scopus 로고    scopus 로고
    • Unpacking the concept of virtuality: The effects of geographic dispersion, electronic dependence, dynamic structure, and national diversity on team innovation
    • Gibson, C. B. and Gibbs, J. L. (2006) Unpacking the concept of virtuality: the effects of geographic dispersion, electronic dependence, dynamic structure, and national diversity on team innovation, Administrative Science Quarterly, 51(3), pp. 451-495.
    • (2006) Administrative Science Quarterly , vol.51 , Issue.3 , pp. 451-495
    • Gibson, C.B.1    Gibbs, J.L.2
  • 23
    • 77954831926 scopus 로고    scopus 로고
    • Global Industry Analysts, Report No. 4107 (26 July) (San Jose, CA: Global Industry Analysts
    • Global Industry Analysts (2007) eLearning: A Global Strategic Business Report, Report No. 4107 (26 July) (San Jose, CA: Global Industry Analysts).
    • (2007) ELearning: A Global Strategic Business Report
  • 24
    • 3042534933 scopus 로고    scopus 로고
    • Designing effective learning environments for continuing education
    • Hardre, P. (2001) Designing effective learning environments for continuing education, Performance Improvement Quarterly, 14(3), pp. 43-74.
    • (2001) Performance Improvement Quarterly , vol.14 , Issue.3 , pp. 43-74
    • Hardre, P.1
  • 25
    • 0000090983 scopus 로고    scopus 로고
    • The project-based organization: An ideal form for managing complex products and systems?
    • Hobday, M. (2000) The project-based organization: an ideal form for managing complex products and systems?, Research Policy, 29, pp. 871-893.
    • (2000) Research Policy , vol.29 , pp. 871-893
    • Hobday, M.1
  • 26
    • 3042529921 scopus 로고    scopus 로고
    • Designing to motivate: Motivational techniques to incorporate in e-learning practices
    • Hodges, C. B. (2004) Designing to motivate: motivational techniques to incorporate in e-learning practices, The Journal of Online Learning, 2(3), pp. 1-7.
    • (2004) The Journal of Online Learning , vol.2 , Issue.3 , pp. 1-7
    • Hodges, C.B.1
  • 27
    • 0000332282 scopus 로고
    • Going global: The use of ICT networks in research and development
    • Howells, J. R. (1995) Going global: the use of ICT networks in research and development, Research Policy, 24, pp. 169-184.
    • (1995) Research Policy , vol.24 , pp. 169-184
    • Howells, J.R.1
  • 28
    • 30744475753 scopus 로고    scopus 로고
    • Epistemic communities and cluster dynamics: On the role of tacit knowledge in industrial districts
    • Håkanson, L. (2005) Epistemic communities and cluster dynamics: on the role of tacit knowledge in industrial districts, Industry and Innovation, 12(4), pp. 433-463.
    • (2005) Industry and Innovation , vol.12 , Issue.4 , pp. 433-463
    • Håkanson, L.1
  • 29
    • 0032961091 scopus 로고    scopus 로고
    • Innovation and proximity: Territories as loci of collective learning processes
    • Kirat, T. and Lung, Y. (1999) Innovation and proximity: territories as loci of collective learning processes, European Urban and Regional Studies, 6(1), pp. 27-38.
    • (1999) European Urban and Regional Studies , vol.6 , Issue.1 , pp. 27-38
    • Kirat, T.1    Lung, Y.2
  • 32
    • 2942658963 scopus 로고    scopus 로고
    • Innovation policy in the globalising learning economy
    • in: D. Archibuigi & B. A. Lundvall (Eds), Oxford: Oxford University Press
    • Lundvall, B. A. (2001) Innovation policy in the globalising learning economy, in: D. Archibuigi & B. A. Lundvall (Eds), The Globalising Learning Economy (Oxford: Oxford University Press).
    • (2001) The Globalising Learning Economy
    • Lundvall, B.A.1
  • 33
    • 0141682910 scopus 로고    scopus 로고
    • Fuzzy concepts, scanty evidence, policy distance: The case for rigour and policy relevance in critical regional studies
    • Markusen, A. (2003) Fuzzy concepts, scanty evidence, policy distance: the case for rigour and policy relevance in critical regional studies, Regional Studies, 37(6/7), pp. 701-717.
    • (2003) Regional Studies , vol.37 , Issue.6-7 , pp. 701-717
    • Markusen, A.1
  • 34
    • 0032933548 scopus 로고    scopus 로고
    • The competitiveness of firms and regions-"ubiquitification" and the importance of localized learning
    • Maskell, P. and Malmberg, A. (1999) The competitiveness of firms and regions-"ubiquitification" and the importance of localized learning, European Urban and Regional Studies, 6(1), pp. 9-25.
    • (1999) European Urban and Regional Studies , vol.6 , Issue.1 , pp. 9-25
    • Maskell, P.1    Malmberg, A.2
  • 35
    • 33751346435 scopus 로고    scopus 로고
    • Enterprise 2.0: The dawn of emergent collaboration
    • McAfee, A. P. (2006) Enterprise 2.0: the dawn of emergent collaboration, MIT Sloan Management Review, 47(3), pp. 21-28.
    • (2006) MIT Sloan Management Review , vol.47 , Issue.3 , pp. 21-28
    • McAfee, A.P.1
  • 36
    • 77954826674 scopus 로고    scopus 로고
    • MIT, White Paper, Massachusetts Institute of Technology. Available at, (accessed 7 July 2007)
    • MIT (2006) The challenge of building Internet accessible labs. White Paper, Massachusetts Institute of Technology. Available at http:// icampus.mit.edu/iLabs/Architecture/downloads/protectedfiles/ILabChallenge.doc (accessed 7 July 2007).
    • (2006) The Challenge of Building Internet Accessible Labs
  • 37
    • 84977349714 scopus 로고
    • Case and situational analysis
    • Mitchell, J. C. (1983) Case and situational analysis, Sociological Review, 31, pp. 187-211.
    • (1983) Sociological Review , vol.31 , pp. 187-211
    • Mitchell, J.C.1
  • 38
    • 3042532548 scopus 로고    scopus 로고
    • How to keep e-learners from e-scaping
    • Moshinskie, J. (2001) How to keep e-learners from e-scaping, Performance Improvement, 40(6), pp. 28-35.
    • (2001) Performance Improvement , vol.40 , Issue.6 , pp. 28-35
    • Moshinskie, J.1
  • 39
    • 77954823401 scopus 로고    scopus 로고
    • Cultivating Cisco's extended sales force
    • 25 August. Available at, (accessed 15 June 2007)
    • Mountford, P. (2004) Cultivating Cisco's extended sales force. Cisco Newsroom, 25 August. Available at http://newsroom.cisco.com/dlls/ partners/news/2004/f_hd_08-25.html (accessed 15 June 2007).
    • (2004) Cisco Newsroom
    • Mountford, P.1
  • 40
    • 1642479863 scopus 로고    scopus 로고
    • Remote laboratories versus virtual and real laboratories
    • Nedic, Z., Machotka, J. and Nafalski, A. (2003) Remote laboratories versus virtual and real laboratories, Frontiers in Education, 1 (November), pp. 1-6.
    • (2003) Frontiers In Education , vol.1 , Issue.November , pp. 1-6
    • Nedic, Z.1    Machotka, J.2    Nafalski, A.3
  • 45
    • 0009001917 scopus 로고
    • Knowing and being
    • Polanyi, M. (1961) Knowing and being, Mind, 70(280), pp. 458-470.
    • (1961) Mind , vol.70 , Issue.280 , pp. 458-470
    • Polanyi, M.1
  • 46
    • 0009043175 scopus 로고
    • Tacit knowing: Its bearing on some problems of philosophy
    • Polanyi, M. (1962) Tacit knowing: its bearing on some problems of philosophy, Reviews of Modern Physics, 34, pp. 601-616.
    • (1962) Reviews of Modern Physics , vol.34 , pp. 601-616
    • Polanyi, M.1
  • 48
    • 84974028911 scopus 로고
    • The logic of tacit inference
    • Polanyi, M. (1966b) The logic of tacit inference, Philosophy, 41(155), pp. 1-18.
    • (1966) Philosophy , vol.41 , Issue.155 , pp. 1-18
    • Polanyi, M.1
  • 49
    • 84974173098 scopus 로고
    • Sense-giving and sense-reading
    • Polanyi, M. (1967) Sense-giving and sense-reading, Philosophy, 42(162), pp. 301-325.
    • (1967) Philosophy , vol.42 , Issue.162 , pp. 301-325
    • Polanyi, M.1
  • 50
    • 0002013006 scopus 로고
    • The growth of science in society
    • in: M. Grene (Ed.), London: Routledge
    • Polanyi, M. (1969) The growth of science in society, in: M. Grene (Ed.), Knowing and Being: Essays by Michael Polanyi, pp. 73-96 (London: Routledge).
    • (1969) Knowing and Being: Essays By Michael Polanyi , pp. 73-96
    • Polanyi, M.1
  • 52
    • 77954823112 scopus 로고    scopus 로고
    • Learning without barriers: The MIT-Microsoft iCampus connection celebrates innovation
    • 8 December. Available at, (accessed 7 July 2007)
    • Ray, R. H. (2006) Learning without barriers: the MIT-Microsoft iCampus connection celebrates innovation. MIT News Office, 8 December. Available at http://icampus.mit.edu/news/articles/NewsOffice-Symposium.htm (accessed 7 July 2007).
    • (2006) MIT News Office
    • Ray, R.H.1
  • 55
    • 0042631448 scopus 로고    scopus 로고
    • Sources of ideas for engineering design
    • Salter, A. and Gann, D. (2003) Sources of ideas for engineering design, Research Policy, 32, pp. 1309-1324.
    • (2003) Research Policy , vol.32 , pp. 1309-1324
    • Salter, A.1    Gann, D.2
  • 56
    • 0000228193 scopus 로고
    • Tacit knowledge and models of innovation
    • Senker, J. (1995) Tacit knowledge and models of innovation, Industrial and Corporate Change, 4(2), pp. 425-447.
    • (1995) Industrial and Corporate Change , vol.4 , Issue.2 , pp. 425-447
    • Senker, J.1
  • 57
    • 2942600095 scopus 로고    scopus 로고
    • The case study methodology in social inquiry
    • in: R. Gomm, M. Hammersley & P. Foster (Eds), London: Sage
    • Stake, R. E. (2000) The case study methodology in social inquiry, in: R. Gomm, M. Hammersley & P. Foster (Eds), Case Study Method (London: Sage).
    • (2000) Case Study Method
    • Stake, R.E.1
  • 58
    • 0036217364 scopus 로고    scopus 로고
    • Knowledge-based economies and information and communication technologies
    • Steinmueller, W. E. (2002) Knowledge-based economies and information and communication technologies. International Social Science Journal, 171(March), pp. 47-56.
    • (2002) International Social Science Journal , vol.171 , Issue.March , pp. 47-56
    • Steinmueller, W.E.1
  • 61
    • 77954821850 scopus 로고    scopus 로고
    • Services shine for Cisco channel partners: Focus on technical expertise coupled with consultative capabilities driving greater revenues and profits
    • 15 March. Available at, (accessed 15 June 2007)
    • Waltner, C. (2006) Services shine for Cisco channel partners: focus on technical expertise coupled with consultative capabilities driving greater revenues and profits. Cisco Newsroom, 15 March. Available at http://newsroom.cisco.com/dlls/2006/hd_031506.html (accessed 15 June 2007).
    • (2006) Cisco Newsroom
    • Waltner, C.1
  • 62
    • 77954830677 scopus 로고    scopus 로고
    • E-learning
    • in: D. C. Jones (Ed.), San Diego, CA: Elsevier
    • Weller, M. (2003) E-learning, in: D. C. Jones (Ed.), New Economy Handbook (San Diego, CA: Elsevier).
    • (2003) New Economy Handbook
    • Weller, M.1
  • 64
    • 0000330269 scopus 로고    scopus 로고
    • Communities of practice: The organisational frontier
    • (January-February
    • Wenger, E. C. and Snyder, W. M. (2000) Communities of practice: the organisational frontier, Harvard Business Review, (January-February), pp. 139-145.
    • (2000) Harvard Business Review , pp. 139-145
    • Wenger, E.C.1    Snyder, W.M.2
  • 65
    • 43049104180 scopus 로고    scopus 로고
    • Getting clear about communities in open innovation
    • West, J. and Lakhani, K. R. (2008) Getting clear about communities in open innovation, Industry and Innovation, 15(2), pp. 223-231.
    • (2008) Industry and Innovation , vol.15 , Issue.2 , pp. 223-231
    • West, J.1    Lakhani, K.R.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.