Digital reference: Reference librarians' experiences and attitudes

Journal of the American Society for Information Science and Technology

Volumn 53, Issue 7, 2002, Pages 549-566

  Janes, Joseph ^a  

^a UNIVERSITY OF WASHINGTON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION SERVICES; OPTIMAL SYSTEMS; QUALITY OF SERVICE; RESOURCE ALLOCATION;

ACADEMIC LIBRARY; DIGITAL REFERENCE SERVICE; PUBLIC LIBRARY;

DIGITAL LIBRARIES;

EID: 0036257602     PISSN: 15322882     EISSN: None     Source Type: Journal    
DOI: 10.1002/asi.10065     Document Type: Article

References (17)

1. Contingency and contradiction: The place(s) of the library at the dawn of the new millennium
2. Clinging to traditional reference services: An open invitation to libref.com
3. Digital reference services in public and academic libraries
4. Digital reference services in academic libraries
5. The Web as a reference tool: Comparisons with traditional sources
6. Quality standards for digital reference consortia
7. Assessing quality in digital reference services: A research prospectus
8. Evaluating use of the internet among academic reference librarians
9. Declining that invitation: A response to Jerry Campbell
10. Ready-reference resources and e-mail reference on academic ARL Web sites
11. Reference librarians and the Internet: A qualitative study
12. Electronic reference and reference librarians: A look through the 1990s
13. The impact of digital reference on librarians and library users
14. Diffusion of an innovation: Digital reference service in Carnegie Foundation master's (comprehensive) academic institution libraries
15. Evolution or entropy? Changing reference/user culture and the future of reference librarians
16. The Internet and reference services