The effects of diversity on group productivity and member withdrawal in online volunteer groups

Conference on Human Factors in Computing Systems - Proceedings

Volumn 2, Issue , 2010, Pages 821-830

  Chen, Jilin ^a   Ren, Yuqing ^b   Riedl, John ^a  

^a University of Minnesota   (United States)

^b UNIVERSITY OF MINNESOTA   (United States)

Author keywords

diversity; online volunteer group; performance; wikipedia

Indexed keywords

GROUP DIVERSITY; GROUP PERFORMANCE; GROUP PRODUCTIVITY; INDIVIDUAL DIFFERENCES; LOW VISIBILITY; OFFLINE; ONLINE COLLABORATION; OPEN SOURCE PROJECTS; WIKIPEDIA; WORKGROUPS;

HUMAN ENGINEERING;

PRODUCTIVITY;

EID: 77954024525     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1753326.1753447     Document Type: Conference Paper

References (28)

1. Ancona, D.G., & Caldwell, D.F. 1992. Demography and design: predictors of new product team performance. Organization Science, 3, 321-41.
2. Bayazit, M. & Mannix, E.A. 2003. Should I stay or should I go? Predicting team members' intent to remain in the team. Small Group Research 34, 290-321. (Pubitemid 36774553)
3. Bedeian, A., & Mossholder, K. 2000. On the use of the coefficient of variation as a measure of diversity. Organizational Research Methods 3(3), 285-297.
4. Belsley, D., Kuh, E., & Welsch, R.. 1980 Regression Diagnostics: Identifying Influential Data and Collinearity. New York: Wiley.
5. Bhappu A.D., Griffith T.L., & Northcraft G.B. 1997. Media effects and communication bias in diverse groups. Organizational Behavior and Human Decision Processes, 70(3), 199-205.
6. Bryant, S. L., Forte, A., and Bruckman, A. 2005. Becoming Wikipedian: Transformation of participation in a collaborative online encyclopedia. GROUP 2005.
7. Bryk, A.S., & Raudenbush, S.W. 1992. Hierarchical linear models for social and behavioural research: Applications and data analysis methods. Newbury Park, CA: Sage Publications.
8. Bunderson J.S., & Van Der Vegt, G.S. 2005. Learning and performance in multi-functional teams: The importance of collective team identification. Academy of Management Journal, 48, 532-547.
9. Dahlin K.B., Weingart L.R., & Hinds P.J. 2005. Team diversity and information use. Academy of Management Journal, 48, 1107-1123.
10. Drenner S., Sen S., & Terveen L.G. 2008. Crafting the initial user experience to achieve community goals. RecSys 2008, ACM Press, 187-194.
11. Giles, G. 2005. Internet encyclopedias go head to head. Nature, 438, 900-901.
12. Harrison, D.A., & Klein, K.J. 2007. What's the difference? Diversity constructs as separation, variety, or disparity in organizations. Academy of Management Review, 32, 1199-1228.
13. Horwitz, S.K. & Horwitz, I.B. 2007. The effects of team diversity on team outcomes: A meta-analytic review of team demography. Journal of Management, 33, 987-1015.
14. Kittur, A., & Kraut, R.E. 2008. Harnessing the wisdom of crowds in Wikipedia: Quality through coordination. CSCW 2008.
15. Kittur, A., Suh, B., Pendleton, B.A., & Chi., E. 2007. He says, she says: Conflict and coordination in Wikipedia. CHI 2007.
16. Kittur, A., Suh, B., & Chi, E. 2009. What's in Wikipedia? Mapping topics and conflict using collaboratively annotated category links. CHI 2009.
17. Kreft, I., & de Leeuw, J. 1998. Introducing multilevel modeling. Sage, Thousand Oaks, CA.
18. Kriplean, T., Beschastnikh, I., McDonald, D.W., & Golder, S.A. 2007. Community, consensus, coercion, control: CS*W or how policy mediates mass participation. GROUP 2007.
19. Martins, L.L., Gilson, L.L, & Maynard M.T. 2004. Virtual teams: What do we know and where do we go from here? Journal of Management, 30(6), 805-835.
20. Milliken F.J., Martins L.L. 1996. Searching for common threads: Understanding the multiple effects of diversity in organizational groups. Academy of Management Review, 21, 402-433.
21. O'Reilly, C.A., Caldwell, D.F., & Barnett, W.P. 1989. Work group demography, social integration, and turnover. Administrative Science Quarterly, 34, 21-37.
22. Panciera, K., Halfaker, A., and Terveen, L. 2009. Wikipedians are born, not made: a study of power editors on Wikipedia. GROUP 2009.
23. Preece, J., Nonnecke, B., & Andrews, D. 2004. The top 5 reasons for lurking: Improving community experiences for everyone. Computers in Human Behavior, 20(2), 201-223.
24. Priedhorsky, R., Chen, J., Lam, S., Panciera, K., Terveen, L., & Riedl, J. 2007. Creating, destroying, and restoring value in Wikipedia. Proc. GROUP 2007.
25. Surowiecki, J. 2004. The wisdom of crowds. Random House, Inc..
26. Van Knippenberg, D., De Dreu, C.K.W. & Homan, A.C. 2004. Work group diversity and group performance: An integrative model and research agenda. Journal of Applied Psychology 89, 1008-1022. (Pubitemid 40019504)
27. Van Knippenberg, D., & Schippers, M.C. 2007. Work group diversity. Annual Review of Psychology, 58, 515-541.
28. Williams, K.Y. & O'Reilly, C.A. 1998. Demography and diversity in organizations: A review of 40 years of research. Research in Organizational Behavior, 20, 77-140 (Pubitemid 128054175)