Harnessing the wisdom of crowds in wikipedia: Quality through coordination

Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Volumn , Issue , 2008, Pages 37-46

  Kittur, Aniket ^a   Kraut, Robert E ^a  

^a CARNEGIE MELLON UNIVERSITY   (United States)

Author keywords

Collaboration; Collective intelligence; Coordination; Distributed cognition; Social computing; Wiki; Wikipedia

Indexed keywords

COLLECTIVE INTELLIGENCES; COORDINATION METHODS; COORDINATION TECHNIQUE; DISTRIBUTED COGNITION; PRODUCTION ENVIRONMENTS; SOCIAL COMPUTING; WIKIPEDIA;

INTERACTIVE COMPUTER SYSTEMS;

GROUPWARE;

EID: 77950786764     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1460563.1460572     Document Type: Conference Paper

References (40)

1. Aiken, L. and West, S. Multiple regression: Testing and interpreting interactions. Sage, CA (1991).
2. Atkinson, A.B. On the measurement of inequality. Journal of Economic Theory, 2 (1970), 244-263.
3. Berg, J. E., Forsythe, R., & Rietz, T.A. The Iowa electronic market. In Blackwell Encyclopedic Dictionary of Finance, Blackwell, Oxford UK (1997).
4. Benkler, Y. Coase's penguin, or Linux and the nature of the firm. Yale Law Journal, 112 (2002), 367-445.
5. Brooks, F.P. The mythical man month. Addison-Wesley Longman Publishing Co., Inc. Boston, MA, USA (1975).
6. Cohen, J., Cohen, P., West, S.G., & Aiken, L.S. Applied multiple regression/correlation analysis for the behavioral sciences. Lawrence Erlbaum Associates, Mahwah, New Jersey (2003).
7. Galton, F. Vox populi. Nature, 75 (1907), 7.
8. Giles, G. Internet encyclopaedias go head to head. Nature, 438 (2005), 900-901.
9. Hadoop Project. http://lucene.apache.org/hadoop/.
10. Heckman, J. Sample selection bias as a specification error. Econometrica, 47, 1 (1979), 153-162.
11. Hill, G. W. Group versus individual performance. Are n + 1 heads better than one? Psychological Bulletin, 91 (1982), 517-539.
12. Hinsz, V. B., Tindale, R. S., & Vollrath, D. A. The emerging conceptualization of groups as information processors. Psychological Bulletin, 121, 1 (1997), 43-64.
13. http://en.wikipedia.org/wiki/Category:Wikipedia-1.0-assessments
14. http://en.wikipedia.org/wiki/Wikipedia:Stub
15. http://en.wikipedia.org/wiki/Wikipedia:Version-1.0-Editorial-Team/ Assessment
16. http://en.wikipedia.org/wiki/Wikipedia:WIAFA
17. Kanefsky, B., Barlow, N.G., & Gulick, V.C. Can Distributed Volunteers Accomplish Massive Data Analysis Tasks? Lunar and Planetary Science (2001).
18. Katz, R., & Tushman, M. Communication patterns, project performance, and task characteristics: An empirical evaluation and integration in an R&D setting. Organizational Behavior and Human Decision Processes, 23, (1979) 139-162.
19. Kittur, A., Suh, B., Chi, E., & Pendleton, B. A. He says, she says: Conflict and coordination in Wikipedia. CHI 2007, ACM Press (2007), 453-462.
20. Kittur, A., Chi, E., & Suh, B. Crowdsourcing user studies with Mechanical Turk. CHI 2008, ACM Press (2008).
21. Kittur, A., Chi, E., Pendleton, B. A., Suh, B., & Mytkowicz, T. Power of the few vs. wisdom of the crowd: Wikipedia and the rise of the bourgeoisie. Alt.CHI, 2007, San Jose, CA (2007).
22. Laughlin, P. R., VanderStoep, S. W., & Hollingshead, A. B. Collective versus individual induction: Recognition of truth, rejection of error, and collective information processing. Journal of Personality and Social Psychology, 61, 1 (1991), 50-67.
23. Leavitt, H. Some effects of certain communication patterns on group performance. Journal of Abnormal and Social Psychology, 46 (1951), 38-50.
24. Malone, T. W. Modeling coordination in organizations and markets. Management Science, 33, 10 (1987), 1317-1332.
25. March, J. G., & Simon, H. A. Organizations. New York: Wiley (1958).
26. Mockus, A., Fielding, R. T., & Herbsleb, J. D. Two case studies of open source software development: Apache and mozilla. ACM Transactions on Software Engineering and Methodology, 11, 3 (2002), 309-346.
27. Priedhorsky, R., Chen, J., Lam, S., Panciera, K., Terveen, L., & Riedl, J. Creating, destroying, and restoring value in Wikipedia. Proc GROUP 2007, ACM Press (2007), 259-268.
28. Rouse, W.B., Cannon-Bowers, J. A., & Salas, E. The role of mental models in team performance in complex systems. IEEE Transactions on Systems, Man, and Cybernetics, 22 (1992) 1296-1308.
29. Shepperd, J. A. Productivity loss in performance groups: A motivation analysis. Psychological Bulletin, 113, 1 (1993), 67-81.
30. Steiner, I. D. Group process and productivity. New York: Academic Press (1972).
31. Stvilia, B., Twidale, M. B., Smith, L. C., & Gasser, L. Assessing information quality of a community-based encyclopedia. In Proc. ICIQ (2005), 442-454.
32. Surowiecki, J. The wisdom of crowds. New York: Doubleday (2005).
33. Thompson, J. Organizations in action. New York: McGraw-Hill (1967).
34. Tushman, M. Work characteristics and subunit communication structure: A contingency analysis. Administrative Science Quarterly, 24, (1979), 82-98.
35. Van de Ven, A. H., Delbecq, A. L., & Koenig, R., Jr. Determinants of coordination modes within organizations. American Sociological Review, 41 (1967), 322-338.
36. Viégas, F. B., Wattenberg M., & Dave, K. Studying cooperation and conflict between authors with history flow visualizations. CHI 2004, ACM Press (2004), 575-582.
37. Viégas, F. B., Wattenberg, M., Kriss, J., & van Ham, F. Talk before you type: Coordination in Wikipedia. HICSS (2007).
38. Viégas, F. B., Wattenberg, M., & McKeon, M. M. The hidden order of Wikipedia. In HCII (2007).
39. Wilkinson, D.M., & Huberman, B.A. Assessing the value of cooperation in Wikipedia. First Monday, 12, 4 (2007).
40. Wittenbaum, G.W., Vaughan, S.I., & Stasser, G. Coordination in task-performing groups. In Theory and research on small groups, Plenum Press, NY (1998).