In search of innovation: A national qualitative analysis of child welfare recruitment and retention efforts

Children and Youth Services Review

Volumn 32, Issue 5, 2010, Pages 664-671

  Gomez, Rebecca J ^a   Travis, Dnika J ^a   Ayers Lopez, Susan ^a   Schwab, A James ^a  

^a UNIVERSITY OF TEXAS AT AUSTIN   (United States)

Author keywords

Child welfare; Organizational innovation; Recruitment; Retention

Indexed keywords

EID: 77953539292     PISSN: 01907409     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.childyouth.2010.01.001     Document Type: Article

References (41)

1. Albury D. Fostering innovation in public services. Public Money and Management 2005, January, 51-56.
2. American Public Human Services Association Report from the 2004 Child Welfare Workforce Survey. Washington, D.C 2005.
3. Anderson D.G. Coping Strategies and burnout among veteran child protection workers. Child Abuse & Neglect 2000, 24(6):829-848.
4. Annie E. Casey Foundation The Unsolved challenge of system reform: The condition of the frontline human services workforce. Baltimore, MD 2003.
5. Bernotavicz, F. (n.d.). Retention of child welfare caseworkers: A report. Retrieved from the National Child Welfare Resource Center for Organizational Improvement: From http://muskie.usm.maine.edu/helpkids/pubstext/retention.html.
6. Borins S. Leadership and innovation in the public sector. Leadership and Organization Development Journal 2002, 23(8):467-476.
7. Borins S. The challenge of innovating in government 2006, IBM Center for the Business of Government, Toronto.
8. Campion M., Cheraskin L., Stevens M. Career-related antecedents and outcomes of job rotation. Academy of Management Journal 1994, 37(6):1518-1542.
9. Cheung M., Taylor T., Vohra-Gupta S. National survey of IV-E stipends and paybacks 2007, Graduate College of Social Work, University of Houston, Houston.
10. Child Welfare League of America Child Welfare Workforce 2002, Publication.
11. Child Welfare League of America National Data Analysis System: Incentives Provided to Child Welfare Staff, 2004 2004, Retrieved September 17, 2007, 2007, from http://ndas.cwla.org.
12. Child Welfare League of America State Child Welfare Agency Survey. Washington D.C 2005.
13. Child Welfare League of America Workforce recruitment and retention in child welfare: A review of the literature 2005, Retrieved April 17, 2008, 2008, from www.pacwcbt.pitt.edu/Organizational%20Effectiveness/Practice%20Reviews/CWLA%20wkfrce.DOC.
14. Child Welfare League of America. National Data Analysis System. Retrieved October 20, 2009, from http://ndas.cwla.org/data_stats/states/Fact_Sheets.
15. Cohen B.J., Kinnevy S.C., Dichter M.E. The quality of work life of child protective investigators: A comparison of two work environments. Children and Youth Services Review 2007, 29(4):474-489.
16. College Cost Reduction and Access Act. (2007). Pub L. No. 110-84.
17. DFPS 2006 Data Book 2007, Retrieved October 14, 2007, 2007, from http://www.dfps.state.tx.us/About/Data_Books_and_Annual_Reports/2006/databook/default.asp.
18. Dickinson N.S., Perry R.S. Factors influencing the retention of specially educated public child welfare workers. Journal of Health and Social Policy 2002, 15(3/4):89-103.
19. Ellett A.J., Ellis J.I., Westbrook T.M., Dews D. A qualitative study of 369 child welfare professionals' perspectives about factors contributing to employee retention and turnover. Children and Youth Services Review 2007, 29(2):264-281.
20. Falk D.S. Baccalaureate child welfare education program: 2007 program assessment, part II 2007, The Richard Stockton College of New Jersey, Pomona, NJ.
21. Flower C., McDonald J., Sumski M. Review of turnover in Milwaukee County Private agency welfare ongoing case management staff: The Consortium of Community, Agency, and University Partnerships to Improve Public Child Welfare 2005, Children and Family Research Center, University of Illinois, Urbana-Champaign.
22. Fox S., Miller V., Barbee A. Finding and Keeping child welfare workers: Effective use of training and professional development. Journal of Human Behavior in the Social Environment 2003, 7(1/2):67-81.
23. Gansle K.A., Ellett A.J. Child welfare knowledge transmission, practitioner retention, and university-community impact: A study of Title IV-E child welfare training. Journal of Health & Social Policy 2002, 15(3/4):69-88.
24. Gibbs J. Maintaining front-line workers in child protection: A case for refocusing supervision. Child Abuse Review 2001, 10:323-335.
25. Glisson C., Dukes D., Green P. The effects of the ARC organizational intervention on caseworker turnover, climate, and culture in children's service systems. Child Abuse & Neglect 2006, 30(8):855-880.
26. Glisson C., Durick M. Predictors of job satisfaction and organizational commitment in human service organizations. Administrative Science Quarterly 1988, 33(1):61-81.
27. Glisson C., Hemmelgarn A. The effects of organizational climate and interorganizational coordination on the quality and outcomes of children's service systems. Child Abuse & Neglect 1998, 22(5):401-421.
28. Graef M.I., Potter M.E., Rohbe T.L. Why do they stay? 2002, Research-based implications for practice. from http://www.cwla.org/programs/trieshman/2002fbwrecap.htm.
29. Hartley J. Innovation in governance and public services: Past and present. Public Money and Management 2005, January, 27-34.
30. Jones L. A follow-up of a Title IV-E program's graduates' retention rates in a public child welfare agency. Evaluation Research in Child Welfare 2002, 15(3/4):39-51.
31. McBeath B., Briggs H.E., Aisenberg E. The role of child welfare managers in promoting agency performance through experimentation. Children and Youth Services Review 2009, 31(1):112-118.
32. Mor Barak M.E., Nissly J.A., Levin A. Antecedents to retention and turnover among child welfare, social work, and other human service employees: What can we learn from past research? A review and metanalysis. Social Service Review 2009, 625-661.
33. Mor Barak M.E., Travis D.J., Pyun H., Xie B. The impact of supervision on worker outcomes in social service settings: A state of the art review and meta-analysis. Social Service Review 2009, 83(1):3-32.
34. Mulgan G., Albury D. Innovation in the public sector. Strategy Unit Cabinet Office 2003, Retrieved April 18, 2007, from, http://www.cabinetoffice.gov.uk/media/cabinetoffice/strategy/assets/pubinov2.pdf.
35. National Data Analysis System Incentives Provided to Child Welfare Staff, 2004 2004, Retrieved September 17, 2007, 2007, from http://ndas.cwla.org.
36. Pathman D.E., Konrad T.R., King T.S., Taylor D.H., Koch G. Outcomes of states' scholarship, loan repayment, and related programs for physicians. Medical Care 2004, 42(6):560-568.
37. Pathman D.E.M., Taylor D.H., Konrad T.R., King T.S., Harris T., Henderson T.M. State scholarship, loan forgiveness, and related programs: The unheralded safety net. Journal of the American Medical Association 2000, 284(16):2084-2092.
38. Quinn M.P. Qualitative research and evaluation methods 2002, Sage.
39. Rowe L.A., Boise W.B. Organizational innovation: Current research and evolving concepts. Developments in research 1974, May/June, 284-291.
40. United States General Accounting Office Child Welfare HHS Could Play a Greater Role in Helping Child Welfare Agencies Recruit and Retain Staff 2003, Retrieved. September 18, 2007, from. http://www.gao.gov/htext/d03357.html.
41. Yapp C. Innovation, futures thinking and leadership. Public Money and Management 2005, January, 57-60.