Coping strategies and burnout among veteran child protection workers

Child Abuse and Neglect

Volumn 24, Issue 6, 2000, Pages 839-848

  Anderson, Dinah G ^a  

^a UNIVERSITY OF KENTUCKY   (United States)

Author keywords

Burnout; Child protection workers; Coping strategies; Veteran CPS workers

Indexed keywords

ARTICLE; BURNOUT; COPING BEHAVIOR; DEPERSONALIZATION; EXHAUSTION; HUMAN; MAJOR CLINICAL STUDY; SELF REPORT; STRESS; WORKER;

ADAPTATION, PSYCHOLOGICAL; ADULT; ANALYSIS OF VARIANCE; BURNOUT, PROFESSIONAL; CHILD; CHILD WELFARE; CROSS-SECTIONAL STUDIES; FEMALE; HUMANS; MALE; MIDDLE AGED; SOCIAL WORK;

EID: 0034013816     PISSN: 01452134     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0145-2134(00)00143-5     Document Type: Article

References (39)

1. Andrews, A. B., & Anderson, D. G. (1995). Child protective service workers' perceptions of job stress. Unpublished manuscript.
2. Arches J.L.S. Structural components contributing to burnout and job satisfaction in social workers (Doctoral Dissertation, Boston University, 1989). Dissertation Abstracts International. 49:1989;33155A.
3. Ballew J.R., Salus M.K., Winett S. Supervising child protective service workers (DHEW Publication No. [OHDS] 79-30197). 1979;National Center on Child Abuse and Neglect, Washington, DC.
4. Baumann D.J., Kern H., McFadden T., Law J.R. Individual and organizational factors in burnout and turnover A decision making ecology approach . 1997;Texas Department of Protective and Regulatory Services, Texas.
5. Child Welfare League of America. (1989). Standards for service for abused or neglected children and their families. Washington, DC: Author.
6. Daro D., McCurdy K. Current trends in child abuse reporting and fatalities The results of the 1989 annual fifty state survey . 1992;National Committee for the Prevention of Child Abuse, Chicago, IL.
7. Davoren E. Working with abusive parents A social worker's view . Children Today. 4:1975;2-9.
8. DeParle, J., & Applebome, P. (1991, January 29). Ideas for helping poor abound but consensus is wanting. The New York Times, pp. 1A & 12A.
9. Esposito B., Fine M. The field of child welfare as a world of work. Laird J., Hartman A. A handbook of child welfare. 1985;727-740 Free Press, New York.
10. Figley, C. R. (1995). Compassion fatigue as secondary traumatic stress disorder: An overview. In C. R. Figley (Ed.), Compassion fatigue: Coping with secondary traumatic stress disorders in those who treat the traumatized. New York: Brunner/Mazel.
11. Finn J.L. Burnout in the human services A feminist perspective . Affilia. 5:1990;55-71.
12. Folkman S. Making the case for coping. Carpenter B.N. Personal coping Theory, research and application . 1992;31-46 Praeger, Westport, CT.
13. Fryer G.E. Jr, Miyoshi T.J., Thomas P.J. The relationship of child protection worker attitudes to attrition from the field. Child Abuse & Neglect. 13:1989;345-350.
14. Grayson J. Child protective services 1992 . Virginia Child Protection Newsletter. 36:1992;3-4.
15. Hartman A. Social worker in situation. Social Work. 36:1991;195-196.
16. Jansson B.S. The reluctant welfare state. 1988;Wadsworth Publishing Company, Belmont, CA.
17. Kammerman S.B., Kahn A.J. Social services for children, youth and families in the United States. 1989;Annie E. Casey Foundation, Baltimore, MD.
18. Kempe C.H., Silverman F., Steele B., Droegmueller W., Silver H. The battered child syndrome. Journal of the American Medical Association. 181:(1):1962;17-24.
19. Koeske G.F., Koeske R.D. Work load and burnout Can social support and perceived accomplishment help? Social Work. 34:1989;243-248.
20. Lazarus R.S., Folkman S. Stress, appraisal, and coping. 1984;Springer, New York.
21. Maslach C. Burnout The cost of caring . 1982;Prentice-Hall, Englewood Cliffs, NJ.
22. Maslach C., Jackson S.E. The Maslach Burnout Inventory manual. 2nd ed. 1986;Consulting Psychologists Press, Palo Alto, CA.
23. McBride A.B. Mental health effects of women's multiple roles. American Psychologist. 45:1990;381-384.
24. McCann I.L., Pearlman L.A. Vicarious traumatization A framework for understanding the psychological effects of working with victims . Journal of Traumatic Stress. 3:1990;131-149.
25. National Child Welfare Resource Center for Management and Administration. (1993). A comprehensive evaluation of South Carolina child protective services program. Portland, ME: Author.
26. National Committee to Prevent Child Abuse. (1998, April). Child abuse and neglect statistics. Available online http://www.childabuse.org/facts97.html.
27. O'Leary A. Self-efficacy and health. Behavioral Research Therapy. 23:1985;437-451.
28. Parasuraman S., Cleek M. Coping behaviors and managers' affective reactions to role stressors. Journal of Vocational Behavior. 24:1984;179-193.
29. Parkes K. Coping in stressful episodes The role of individual differences, environmental factors, and situational characteristics . Journal of Personality and Social Psychology. 51:1986;1277-1292.
30. Parry J.K. Mutual support groups Do they relieve staff stress? The Jewish Social Work Forum. 25:1989;43-49.
31. Pear, R. (1996, March 17). Courts pressing states to better protect youth. Lexington Herald-Leader, p. A1.
32. Pecora P.J., Briar K.H., Zlotnik J.L. Addressing the program and personnel crisis in child welfare. 1989;National Association of Social Workers, Silver Spring, MD.
33. Pines A.M. Burnout An existential perspective . Schaufeli W.B., Maslach C., Marek T. Professional burnout Recent developments in theory and research . 1993;33-51 Taylor and Francis, Washington, DC.
34. Pines A., Aronson E. Career burnout Causes and cures . 1988;Free Press, New York.
35. Rycraft J. The survivors A qualitative study of the retention of public child welfare workers (Doctoral dissertation, University of Denver, 1990) . Dissertation Abstracts International. 51:1990;1776A.
36. Salovitz B., Keys D. Is child protective services still a service? Protecting Children. 3:1988;17-23.
37. Tobin D.L., Holroyd K.A., Reynolds R. Coping Strategies Inventory User's manual . 1984;Ohio University, Department of Psychology, Athens, OH.
38. Tobin D.L., Holroyd K.A., Reynolds R.V., Wigal J.K. The heirarchical factor structure of the Coping Strategies Inventory. Cognitive Therapy and Research. 14:1989;343-361.
39. US Advisory Board on Child Abuse and Neglect. (1991). Child abuse and neglect: Critical first steps in reponse to a national emergency. Washington, DC: US Government Printing Office.