Quality management and job quality: How the ISO 9001 standard for quality management systems affects employees and employers

Management Science

Volumn 56, Issue 6, 2010, Pages 978-996

  Levine, David I ^a   Toffel, Michael W ^b  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b HARVARD BUSINESS SCHOOL   (United States)

Author keywords

California; Empirical; ISO 9001; Labor; Occupational health and safety; Quality management; Standards; Wages

Indexed keywords

ANNUAL EARNINGS; CALIFORNIA; CONTROL GROUPS; DEATH RATES; HEALTH AND SAFETY; INJURY RATE; ISO 9001; JOB QUALITY; OCCUPATIONAL HEALTH AND SAFETY; ORGANIZATIONAL OUTCOMES; ORGANIZATIONAL THEORY; QUALITY MANAGEMENT SYSTEMS;

HEALTH; INDUSTRIAL HYGIENE; INDUSTRIAL RELATIONS; OCCUPATIONAL RISKS; PERSONNEL; POPULATION STATISTICS; PROFITABILITY; QUALITY CONTROL; STANDARDS; WAGES;

QUALITY MANAGEMENT;

EID: 77953527906     PISSN: 00251909     EISSN: 15265501     Source Type: Journal    
DOI: 10.1287/mnsc.1100.1159     Document Type: Article

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