메뉴 건너뛰기




Volumn 18, Issue 4, 2007, Pages 403-412

TQM and financial performance: What has empirical research discovered?

Author keywords

Financial performance; Literature review; Total quality management

Indexed keywords


EID: 34248586030     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783360701231716     Document Type: Article
Times cited : (37)

References (27)
  • 1
    • 0001328760 scopus 로고
    • The effects of organizational context on quality management: An empirical investigation
    • Benson, P. G. et al. (1991) The effects of organizational context on quality management: an empirical investigation, Management Science, 37, pp. 1107-1124.
    • (1991) Management Science , vol.37 , pp. 1107-1124
    • Benson, P.G.1
  • 2
    • 21844497802 scopus 로고
    • Problems with repeated measures analysis: Demonstration with a study of the diversification and performance relationship
    • Bergh, D. (1995) Problems with repeated measures analysis: demonstration with a study of the diversification and performance relationship, Academy of Management Journal, 38, pp. 1692-1708.
    • (1995) Academy of Management Journal , vol.38 , pp. 1692-1708
    • Bergh, D.1
  • 3
    • 84968287101 scopus 로고
    • Introduction
    • special issue on Total Quality Management, Spring, pp
    • Cole, R. E. (1993). Introduction: special issue on Total Quality Management, California Management Review, Spring, pp. 7-11.
    • (1993) California Management Review , pp. 7-11
    • Cole, R.E.1
  • 4
    • 0012052887 scopus 로고    scopus 로고
    • Quality-related action programs: Their impact on quality performance and firm performance
    • Curkovic, S. et al. (2000) Quality-related action programs: their impact on quality performance and firm performance, Decision Sciences, 31, pp. 885-904.
    • (2000) Decision Sciences , vol.31 , pp. 885-904
    • Curkovic, S.1
  • 5
    • 0035529298 scopus 로고    scopus 로고
    • Total quality management implementation and competitive advantage: The role of structural control and exploration
    • Douglas, T. J. & Judge, Jr., W. Q. (2001) Total quality management implementation and competitive advantage: the role of structural control and exploration, Academy of Management Journal, 44, pp. 158-169.
    • (2001) Academy of Management Journal , vol.44 , pp. 158-169
    • Douglas, T.J.1    Judge Jr., W.Q.2
  • 6
    • 0003101207 scopus 로고    scopus 로고
    • Exploding the myth: Do all quality management practices contribute to superior quality performance?
    • Dow, D. et al. (1999) Exploding the myth: do all quality management practices contribute to superior quality performance?, Production and Operations Management, 8, pp. 1-27.
    • (1999) Production and Operations Management , vol.8 , pp. 1-27
    • Dow, D.1
  • 7
    • 0004481828 scopus 로고    scopus 로고
    • The effects of total quality management on corporate performance: An empirical investigation
    • Easton, G. S. & Jarrell, S. L. (1998) The effects of total quality management on corporate performance: an empirical investigation, Journal of Business, 71, pp. 253-307.
    • (1998) Journal of Business , vol.71 , pp. 253-307
    • Easton, G.S.1    Jarrell, S.L.2
  • 8
    • 0141896707 scopus 로고    scopus 로고
    • The emerging academic research on the link between total quality management and corporate financial performance: A critical review
    • M. J. Stahl Ed, Blackwell Publishers and Quality Press
    • Easton, G. S. & Jarrell, S. L. (1999) The emerging academic research on the link between total quality management and corporate financial performance: a critical review, in: M. J. Stahl (Ed.) Perspectives in Total Quality (Blackwell Publishers and Quality Press).
    • (1999) Perspectives in Total Quality
    • Easton, G.S.1    Jarrell, S.L.2
  • 10
    • 0028401194 scopus 로고
    • A framework for quality management research and an associated measurement instrument
    • Flynn, B. B. et al. (1994) A framework for quality management research and an associated measurement instrument, Journal of Operations Management, 11, pp. 339-366.
    • (1994) Journal of Operations Management , vol.11 , pp. 339-366
    • Flynn, B.B.1
  • 11
    • 84990553628 scopus 로고
    • The impact of quality management practices on performance and competitive advantage
    • Flynn, B. B. et al. (1995) The impact of quality management practices on performance and competitive advantage, Decision Sciences, 26, pp. 659-691.
    • (1995) Decision Sciences , vol.26 , pp. 659-691
    • Flynn, B.B.1
  • 12
    • 0002057986 scopus 로고
    • Quality programs show shoddy results
    • May 14, pp
    • Fuchsberg, G. (1992) Quality programs show shoddy results, Wall Street Journal, May 14, pp. B1.
    • (1992) Wall Street Journal
    • Fuchsberg, G.1
  • 13
    • 0345851249 scopus 로고
    • Total quality management: Empirical, conceptual, and practical issues
    • Hackman, J. R. & Wageman, R. (1995) Total quality management: empirical, conceptual, and practical issues, Administrative Science Quarterly, 40, pp. 309-342.
    • (1995) Administrative Science Quarterly , vol.40 , pp. 309-342
    • Hackman, J.R.1    Wageman, R.2
  • 14
    • 2542452849 scopus 로고
    • Does quality work? A review of relevant studies
    • Report No. 1043 New York: The Conference Board
    • Hiam, A. (1993) Does quality work? A review of relevant studies. Report No. 1043 (New York: The Conference Board).
    • (1993)
    • Hiam, A.1
  • 15
    • 0001496179 scopus 로고    scopus 로고
    • Quality awards and the market value of the firm: An empirical investigation
    • Hendricks, K. B. & Singhal, V. R. (1996) Quality awards and the market value of the firm: an empirical investigation, Management Science, 42, pp. 415-436.
    • (1996) Management Science , vol.42 , pp. 415-436
    • Hendricks, K.B.1    Singhal, V.R.2
  • 16
    • 0031232717 scopus 로고    scopus 로고
    • Does implementing an effective TQM program actually improve operating performance? Empirical evidence from firms that have won quality awards
    • Hendricks, K. B. & Singhal, V. R. (1997) Does implementing an effective TQM program actually improve operating performance? Empirical evidence from firms that have won quality awards, Management Science, 43, pp. 1258-1274.
    • (1997) Management Science , vol.43 , pp. 1258-1274
    • Hendricks, K.B.1    Singhal, V.R.2
  • 18
    • 0001687428 scopus 로고
    • Improving what is published
    • Kupfersmid, J. (1988) Improving what is published, American Psychologist, 43, pp. 635-642.
    • (1988) American Psychologist , vol.43 , pp. 635-642
    • Kupfersmid, J.1
  • 19
    • 0014331116 scopus 로고
    • Statistical significance in psychological research
    • Lykken, D. T. (1968) Statistical significance in psychological research, Psychological Bulletin, 70, pp. 151-159.
    • (1968) Psychological Bulletin , vol.70 , pp. 151-159
    • Lykken, D.T.1
  • 20
    • 0007122802 scopus 로고
    • The cost of quality
    • September
    • Mathews, J. & Katel, P. (1992) The cost of quality, Newsweek, September, 30, pp. 29-31.
    • (1992) Newsweek , vol.30 , pp. 29-31
    • Mathews, J.1    Katel, P.2
  • 21
    • 84887292254 scopus 로고
    • Is TQM dead? Reengineering and disillusionment undermine total quality management
    • October 17, pp, 4
    • Moore, M. (1995) Is TQM dead? Reengineering and disillusionment undermine total quality management, USA Today, October 17, pp. 1-2, 4.
    • (1995) USA Today , pp. 1-2
    • Moore, M.1
  • 22
    • 84989040364 scopus 로고
    • Total quality management as competitive advantage: A review and empirical study
    • Powell, T. C. (1995) Total quality management as competitive advantage: a review and empirical study, Strategic Management Journal, 16, pp. 15-37.
    • (1995) Strategic Management Journal , vol.16 , pp. 15-37
    • Powell, T.C.1
  • 23
    • 0032632415 scopus 로고    scopus 로고
    • The relationship between total quality management practices and operational performance
    • Samson, D. & Terziovski, M. (1999) The relationship between total quality management practices and operational performance, Journal of Operations Management, 17, pp. 393-409.
    • (1999) Journal of Operations Management , vol.17 , pp. 393-409
    • Samson, D.1    Terziovski, M.2
  • 24
    • 84970235605 scopus 로고
    • 05: A case of the tail wagging the distribution
    • Sauley, K. S. & Bedeian, A. G. (1989). 05: A case of the tail wagging the distribution, Journal of Management, 15, pp. 335-344.
    • (1989) Journal of Management , vol.15 , pp. 335-344
    • Sauley, K.S.1    Bedeian, A.G.2
  • 25
    • 34248539425 scopus 로고    scopus 로고
    • US General Accounting Office (1991) Management practices: U.S. companies improve performance through quality efforts, Report Number GAO/NSIAD-91-190 (Washington, DC: General Accounting Office).
    • US General Accounting Office (1991) Management practices: U.S. companies improve performance through quality efforts, Report Number GAO/NSIAD-91-190 (Washington, DC: General Accounting Office).
  • 26
    • 0007238790 scopus 로고    scopus 로고
    • The financial impact of workforce reductions: A longitudinal perspective
    • Wayhan, V. B. & Werner, S. (2000) The financial impact of workforce reductions: a longitudinal perspective, Journal of Management, 26, pp. 341-363.
    • (2000) Journal of Management , vol.26 , pp. 341-363
    • Wayhan, V.B.1    Werner, S.2
  • 27
    • 0031287588 scopus 로고    scopus 로고
    • Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption
    • Westphal, J. D. et al. (1997) Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption, Administrative Science Quarterly, 42, pp. 366-394.
    • (1997) Administrative Science Quarterly , vol.42 , pp. 366-394
    • Westphal, J.D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.