Human resource development and 'casualisation' in hotels and resorts in Eastern Australia: Getting the best to the customer?

Journal of Management and Organization

Volumn 14, Issue 4, 2008, Pages 367-

  Cairncross, Grant ^a   Kelly, Stephen ^b  

^a SOUTHERN CROSS UNIVERSITY   (Australia)

^b SOUTHERN CROSS UNIVERSITY   (Australia)

Author keywords

Australian hotels; Employment relations; Human resource development; Service quality

Indexed keywords

EID: 77952707150     PISSN: 18333672     EISSN: None     Source Type: Journal    
DOI: 10.5172/jmo.837.14.4.367     Document Type: Article

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