A tool based framework for applying Six Sigma methodology to services and transactional data

International Journal of Productivity and Quality Management

Volumn 5, Issue 4, 2010, Pages 440-451

  Lall, Vinod ^a   Gupta, Ashish ^a  

^a MINNESOTA STATE UNIVERSITY MOORHEAD   (United States)

Author keywords

Define measure analyse improve control; DMAIC; Manufacturing; Services; Six Sigma; Transactional data. Copyright 2010 Inderscience Enterprises Ltd.

Indexed keywords

EID: 77952087847     PISSN: 17466474     EISSN: 17466482     Source Type: Journal    
DOI: 10.1504/IJPQM.2010.032960     Document Type: Article

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