Issues in modeling, monitoring and managing quality costs

TQM Magazine

Volumn 13, Issue 6, 2001, Pages 419-423

  Superville, Claude R ^a   Gupta, Sanjay ^b  

^a BENEDICT COLLEGE   (United States)

^b VALDOSTA STATE UNIVERSITY   (United States)

Author keywords

Cost of quality; Modelling; Quality programmes

Indexed keywords

INDUSTRIAL MANAGEMENT; INVESTMENTS; MATHEMATICAL MODELS; OPTIMIZATION; QUALITY CONTROL; RESOURCE ALLOCATION;

QUALITY COSTS;

COSTS;

EID: 0035191239     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/EUM0000000006178     Document Type: Article

References (13)

1. What is return on quality, and why you should care
2. Perceptions for a service quality revolution in America
3. Planning quality cost expenditure
4. Costs of quality in the new manufacturing environment
5. The cost of quality
6. Business management and quality costs: The Japanese view
7. A handle on quality costs
8. Let's help measure and report quality costs
9. Optimum quality costs and zero defects: Are they contradictory concepts?
10. Measuring the cost of quality: A strategic cost management perspective
11. A case study illustrating the existence of dynamics in traditional cost-of-quality models
12. Justifying prevention and appraisal quality expenditures: A benefit/cost decision model