Driving organic growth at Bank of America

Quality Progress

Volumn 38, Issue 2, 2005, Pages 23-27

  Cox, Daniel ^a   Bossert, James ^a  

^a Bank of America Corp   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

BANK OF AMERICA; SIX SIGMA METHODOLOGIES; VOICE OF THE CUSTOMER (VOC);

AUTOMATIC TELLER MACHINES; CUSTOMER SATISFACTION; DATA ACQUISITION; DATA REDUCTION; DECISION MAKING; ONLINE SYSTEMS; PERSONNEL; PLANNING;

SOCIETIES AND INSTITUTIONS;

EID: 13544260872     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (0)