Passenger experience with quality-enhanced bus service: The tyne and wear 'superoute' services

Transportation

Volumn 37, Issue 2, 2010, Pages 239-256

  Hensher, David A ^a   Mulley, Corinne ^a   Yahya, Norhayati ^b  

^a UNIVERSITY OF SYDNEY   (Australia)

^b NEWCASTLE UNIVERSITY   (United Kingdom)

Author keywords

Bus passenger attitudes; Customer experience; Heterogeneous thresholds; Ordered choice; Quality bus partnerships; Quality improvement; Random parameters

Indexed keywords

BUS OPERATORS; BUS SERVICES; CUSTOMER EXPERIENCE; DEREGULATED MARKETS; ENGLAND; HETEROSCEDASTICITY; LOCAL AUTHORITIES; MARGINAL EFFECTS; ORDERED LOGIT MODEL; PARAMETERISATION; PREFERENCE HETEROGENEITY; QUALITY IMPROVEMENT; RANDOM PARAMETERS; SERVICE PROVISIONS; SERVICE QUALITY;

DEREGULATION; MERGERS AND ACQUISITIONS; QUALITY OF SERVICE;

BUS TRANSPORTATION;

BUS TRANSPORT; HETEROGENEITY; PARAMETERIZATION; SERVICE PROVISION; TRANSPORTATION DEVELOPMENT; TRANSPORTATION ECONOMICS; TRANSPORTATION INFRASTRUCTURE; TRAVEL BEHAVIOR;

ENGLAND; TYNE AND WEAR; UNITED KINGDOM;

EID: 77950461070     PISSN: 00494488     EISSN: 15729435     Source Type: Journal    
DOI: 10.1007/s11116-009-9240-x     Document Type: Article

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