The influence of supervisor support, peer support, and organizational culture among early career social workers in child welfare services

Child Welfare

Volumn 88, Issue 5, 2009, Pages 129-147

  Chenot, David ^a   Benton, Amy D ^b   Kim, Hansung ^a  

^a CALIFORNIA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CHILD; CHILD WELFARE; CROSS-SECTIONAL STUDY; HUMAN; JOB SATISFACTION; MANPOWER; METHODOLOGY; NONBIOLOGICAL MODEL; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PEER GROUP; PERSONNEL MANAGEMENT; SOCIAL SUPPORT; SOCIAL WORK;

CHILD; CHILD WELFARE; CROSS-SECTIONAL STUDIES; HUMANS; JOB SATISFACTION; MODELS, ORGANIZATIONAL; ORGANIZATIONAL CULTURE; PEER GROUP; PERSONNEL LOYALTY; PERSONNEL TURNOVER; SOCIAL SUPPORT; SOCIAL WORK; STAFF DEVELOPMENT;

EID: 77949466508     PISSN: 00094021     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (27)

1. Balfour, D., & Neff, D. (1993). Predicting and managing turnover in human service agencies: A case study of an organization in crisis. Public Personnel Management, 22(3), 473-486.
2. Barth, R. P., Lloyd, E. C., Christ, S. L., Chapman, M. V., & Dickinson, N. S. (2008). Child welfare worker characteristics and job satisfaction: A national study. Social Work, 53(3), 199-209.
3. Children's Mental Health Services Research Center. (2000). Organizational culture survey. Unpublished manuscript. The University of Tennessee, Knoxville.
4. Collins-Camargo, C., & Kelly, M. (2007). Supervisor as informal mentor: Promoting professional development in public child welfare. Clinical Supervisor, 25(1/2), 127-146.
5. Cooke, R. A., & Szumal, J. L. (1993). Measuring normative beliefs and shared behavioral expectations in organizations: The reliability and validity of the organizational culture inventory. Psychological Reports, 72, 1299-1330.
6. Curry, D., McCarragher, T., & Dellman-Jenkins, M. (2005). Training, transfer, and turnover: Exploring the relationship among transfer of learning factors and staff retention in child welfare. Children and Youth Services Review, 27, 931-948.
7. Dickinson, N., & Perry, R. (2002). Factors influencing the retention of specially educated public child welfare workers. Journal of Health and Social Policy, 15(3/4), 89-103.
8. Ellett, A., Ellis, J., Westbrook, T., & Dews, D. (2007). A qualitative study of 369 child welfare professionals' perspectives about factors contributing to employee retention and turnover. Children and Youth Services Review, 29(2), 264-281.
9. Ellett, A., & Leighninger, L. (2007). What happened? An historical analysis of the de-professionalization of child welfare with implications for policy and practice. Journal of Public Child Welfare, 1(1), 3-34.
10. Ellett, A., & Millar, K. (2004). Professional organizational culture and retention in child welfare: Implications for continuing education for supervision and professional development. International Journal of Continuing Social Work Education, 7(3), 30-38.
11. Fox, S., Miller, V., & Barbee, A. (2003). Finding and keeping child welfare workers: Effective use of training and professional development. Journal of Human Behavior in the Social Environment, 7(1/2), 67-81.
12. Glisson, C. (2000). Organizational climate and culture. In R. J. Parti (Ed.), The handbook of social welfare management (pp. 195-218). Thousand Oaks, CA: Sage.
13. Glisson, C., & Green, P. (2006). The effects of the organizational culture and climate on the access to mental health care in child welfare and juvenile justice systems. Administration and Policy in Mental Health and Mental Health Services Research, 33(4), 433-448.
14. Glisson, C., & James, L. (2002). The cross-level effects of culture and climate in human service teams. Journal of Organizational Behavior, 23, 767-794.
15. Glisson, C., Schoenwald, S., Kelleher, K., Landsverk, J., Hoagwood, K., Mayberg, S., & Green, P. (2008). Therapist turnover and new program sustainability in mental health clinics as a function of organizational culture, climate, and service structure. Administration and Policy in Mental Health and Mental Health Services Research, 35(1/2), 124-133.
16. Jacquet, S., Clark, S., Morazes, J., & Withers, R. (2008). The role of supervision in the retention of public child welfare workers. The Journal of Public Child Welfare, 1(3), 27-54.
17. Landsman, M. (2001). Commitment in public child welfare. Social Service Review, 75, 386-419.
18. Landsman, M. (2007). Supporting child welfare supervisors to improve worker retention. Child Welfare, 86(2), 105-124.
19. Major, D. A. (2000). Effective newcomer socialization into high-performance organizational cultures. In N. M. Ashkanasy, C. P. M. Wilderom, & M. F. Peterson (Eds.), Handbook of organizational culture and climate (pp. 355-368). Thousand Oaks, CA: Sage.
20. Mor Barak, M. E., Travis, D. J., Pyun, H., & Xie, B. (2009). The impact of supervision on worker outcomes: A meta-analysis. Social Service Review, 83, 3-32.
21. Nissly, J. A., Mor Barak, M. E., & Levin, A. (2005). Stress, social support, and workers' intentions to leave their jobs in public child welfare. Administration in Social Work, 29(1), 79-100.
22. Raudenbush, S. W., Bryk, A. S., & Congdon, R. (2005). HLM6: Hierarchical linear and nonlinear modeling (Version 6) [Computer software]. Lincolnwood, IL: Scientific Software International.
23. Scannapieco, M., & Connell-Carrick, K. (2007). Child welfare workplace: The state of the workforce and strategies to improve retention. Child Welfare, 86(6), 31-52.
24. Schein, E. H. (1985). Organizational culture and leadership. San Francisco: Jossey-Bass.
25. Smith, B. (2005). Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value. Children and Youth Services Review, 27, 153-169.
26. Steel, R., & Ovalle, N. (1984). A review and meta-analysis of research on the relationship between behavioral intentions and employee turnover. Journal of Applied Psychology, 69, 673-686.
27. Weaver, D., Chang, J., Clark, S., & Rhee, S. (2007). Keeping public child welfare workers on the job. Administration in Social Work, 31(2), 5-25.