메뉴 건너뛰기




Volumn 53, Issue 3, 2008, Pages 199-209

Child welfare worker characteristics and job satisfaction: A national study

Author keywords

Child welfare worker; Job satisfaction; National survey

Indexed keywords


EID: 52649088790     PISSN: 00378046     EISSN: 15456846     Source Type: Journal    
DOI: 10.1093/sw/53.3.199     Document Type: Article
Times cited : (143)

References (44)
  • 1
    • 85036896680 scopus 로고    scopus 로고
    • Administration on Children, Youth and Families. (2003, June 10). 2003C.3: Developing models of effective child welfare staff recruitment and retention training. Federal Register, 68(111), 34612.
    • Administration on Children, Youth and Families. (2003, June 10). 2003C.3: Developing models of effective child welfare staff recruitment and retention training. Federal Register, 68(111), 34612.
  • 2
    • 52649131755 scopus 로고    scopus 로고
    • American Public Human Services Association, Washington, DC: Author
    • American Public Human Services Association. (2005). Report from the 2004 Workforce Survey. Washington, DC: Author.
    • (2005) Report from the 2004 Workforce Survey
  • 3
    • 0034013816 scopus 로고    scopus 로고
    • Coping strategies and burnout among veteran child protection workers
    • Anderson, D. G. (2000). Coping strategies and burnout among veteran child protection workers. Child Abuse & Neglect, 24, 839-848.
    • (2000) Child Abuse & Neglect , vol.24 , pp. 839-848
    • Anderson, D.G.1
  • 4
    • 85036905837 scopus 로고    scopus 로고
    • Annie E. Casey Foundation. (2003). The unsolved challenge of system reform.The condition of the frontline human services workforce. Retrieved October 28, 2004, from http://www.aecf.org/publications/data/report_rev.pdf
    • Annie E. Casey Foundation. (2003). The unsolved challenge of system reform.The condition of the frontline human services workforce. Retrieved October 28, 2004, from http://www.aecf.org/publications/data/report_rev.pdf
  • 8
    • 85036870832 scopus 로고    scopus 로고
    • Child Welfare League of America, Alliance for Children and Families, and American Public Human Services Association. (2001). The child welfare workforce challenge: Results from a preliminary study. Retrieved October 28, 2005, from http://www.aphsa.org/Policy/Doc/ cwwchallenge.pdf
    • Child Welfare League of America, Alliance for Children and Families, and American Public Human Services Association. (2001). The child welfare workforce challenge: Results from a preliminary study. Retrieved October 28, 2005, from http://www.aphsa.org/Policy/Doc/ cwwchallenge.pdf
  • 9
    • 85036881990 scopus 로고    scopus 로고
    • Child Welfare League of America, National Data Analysis System. (2005). Number of workers in the child protective services workforce, 1999. Retrieved December 20, 2005, from http://ndas.cwla.org/data_stats/access/ predefined/Report.asp?ReportID=218
    • Child Welfare League of America, National Data Analysis System. (2005). Number of workers in the child protective services workforce, 1999. Retrieved December 20, 2005, from http://ndas.cwla.org/data_stats/access/ predefined/Report.asp?ReportID=218
  • 10
    • 34247543250 scopus 로고    scopus 로고
    • Research suggests why child welfare workers stay on the job
    • Cicero-Reese, B., & Black, P. (1998). Research suggests why child welfare workers stay on the job. Partnerships for Child Welfare, 5(5), 8-9.
    • (1998) Partnerships for Child Welfare , vol.5 , Issue.5 , pp. 8-9
    • Cicero-Reese, B.1    Black, P.2
  • 11
    • 18644365853 scopus 로고    scopus 로고
    • Training, transfer, and turnover: Exploring the relationship among transfer of learning factors and staff retention in child welfare
    • Curry, D., McCarragher, T., & Dellmann-Jenkins, M. (2005).Training, transfer, and turnover: Exploring the relationship among transfer of learning factors and staff retention in child welfare. Children and Youth Services Review, 27, 931-948.
    • (2005) Children and Youth Services Review , vol.27 , pp. 931-948
    • Curry, D.1    McCarragher, T.2    Dellmann-Jenkins, M.3
  • 12
    • 0007534353 scopus 로고
    • Burnout: Smoldering problem in protective services
    • Daley, M. (1979). Burnout: Smoldering problem in protective services. Social Work, 24, 375-379.
    • (1979) Social Work , vol.24 , pp. 375-379
    • Daley, M.1
  • 13
    • 52649144692 scopus 로고    scopus 로고
    • University-child welfare partnerships: Familiar collaborations, new possibilities
    • Dickinson, N. S., & Gil de Gibaja, M. (2004). University-child welfare partnerships: Familiar collaborations, new possibilities. Protecting Children, 19, 27-36.
    • (2004) Protecting Children , vol.19 , pp. 27-36
    • Dickinson, N.S.1    Gil de Gibaja, M.2
  • 14
    • 0036959956 scopus 로고    scopus 로고
    • Factors influencing the retention of specially educated public child welfare workers
    • Dickinson, N. S., & Perry, R. E. (2002). Factors influencing the retention of specially educated public child welfare workers. Journal of Health and Social Policy, 15, 89-104.
    • (2002) Journal of Health and Social Policy , vol.15 , pp. 89-104
    • Dickinson, N.S.1    Perry, R.E.2
  • 15
    • 0000069256 scopus 로고    scopus 로고
    • A structural equation model of burnout and job exit among child protective services workers
    • Drake, B., &Yadama, G. N. (1996). A structural equation model of burnout and job exit among child protective services workers. Social Work Research, 20, 179-187.
    • (1996) Social Work Research , vol.20 , pp. 179-187
    • Drake, B.1    Yadama, G.N.2
  • 18
    • 85036884246 scopus 로고    scopus 로고
    • Flower, C., McDonaldJ., & Sumski, M. (2005). Review of turnover in Milwaukee county private agency child welfare ongoing case management staff. Retrieved April 15, 2005, from http://www.uky.edu/SocialWork/CSWE
    • Flower, C., McDonaldJ., & Sumski, M. (2005). Review of turnover in Milwaukee county private agency child welfare ongoing case management staff. Retrieved April 15, 2005, from http://www.uky.edu/SocialWork/CSWE
  • 19
    • 34248603978 scopus 로고    scopus 로고
    • Finding and keeping child welfare workers: Effective use of training and professional development
    • K. Briar-Lawson & J. L. Zlotnik Eds, New York: Haworth Press
    • Fox, S. R., Miller,V. P., & Barbee, A. P. (2003). Finding and keeping child welfare workers: Effective use of training and professional development. In K. Briar-Lawson & J. L. Zlotnik (Eds.), Charting the impacts of university-child welfare collaboration (pp. 67-81). New York: Haworth Press.
    • (2003) Charting the impacts of university-child welfare collaboration , pp. 67-81
    • Fox, S.R.1    Miller, V.P.2    Barbee, A.P.3
  • 20
    • 85036872807 scopus 로고    scopus 로고
    • General Accounting Office. (2003). HHS could play a greater role in helping child welfare agencies recruit and retain staff (GAO-03-357). Washington, DC: Author.
    • General Accounting Office. (2003). HHS could play a greater role in helping child welfare agencies recruit and retain staff (GAO-03-357). Washington, DC: Author.
  • 21
    • 33750612697 scopus 로고    scopus 로고
    • The effects of the ARC organizational intervention on caseworker turnover, climate, and culture in children's service systems
    • Glisson, C., Dukes, D, & Green, P. (2006).The effects of the ARC organizational intervention on caseworker turnover, climate, and culture in children's service systems. Child Abuse & Neglect, 30(8), 855-880.
    • (2006) Child Abuse & Neglect , vol.30 , Issue.8 , pp. 855-880
    • Glisson, C.1    Dukes, D.2    Green, P.3
  • 22
    • 84934181308 scopus 로고
    • Predictors of job satisfaction and organizational commitment in human service organizations
    • Glisson, C., & Durick, M. (1988). Predictors of job satisfaction and organizational commitment in human service organizations. Administrative Science Quarterly, 33, 61-81.
    • (1988) Administrative Science Quarterly , vol.33 , pp. 61-81
    • Glisson, C.1    Durick, M.2
  • 24
    • 0021485648 scopus 로고
    • Job satisfaction, burnout, and turnover: A national study
    • Jayaratne, S., & Chess, W. A. (1984). Job satisfaction, burnout, and turnover: A national study. Social Work, 29, 448-453.
    • (1984) Social Work , vol.29 , pp. 448-453
    • Jayaratne, S.1    Chess, W.A.2
  • 25
    • 84928447776 scopus 로고
    • Burnout: Its impact on child welfare workers and their spouses
    • Jayaratne, S., Chess, W. A., & Kunkel, D. A. (1986). Burnout: Its impact on child welfare workers and their spouses. Social Work, 31, 53-59.
    • (1986) Social Work , vol.31 , pp. 53-59
    • Jayaratne, S.1    Chess, W.A.2    Kunkel, D.A.3
  • 26
    • 0034411383 scopus 로고    scopus 로고
    • Reprofessionalizing child welfare services: An evaluation of a Title IVE training program
    • Jones, L. P., & Okamura, A. (2000). Reprofessionalizing child welfare services: An evaluation of a Title IVE training program. Research on Social Work Practice, 10, 607-621.
    • (2000) Research on Social Work Practice , vol.10 , pp. 607-621
    • Jones, L.P.1    Okamura, A.2
  • 27
    • 84937341718 scopus 로고    scopus 로고
    • Commitment in public child welfare
    • Landsman, M. J. (2001). Commitment in public child welfare. Social Service Review, 15, 386-419.
    • (2001) Social Service Review , vol.15 , pp. 386-419
    • Landsman, M.J.1
  • 28
    • 84962994198 scopus 로고
    • Analyzing the educational backgrounds and work experiences of child welfare personnel: A national study
    • Lieberman, A. A., Hornby, H., & Russell, M. (1988). Analyzing the educational backgrounds and work experiences of child welfare personnel: A national study. Social Work, 33, 485-489.
    • (1988) Social Work , vol.33 , pp. 485-489
    • Lieberman, A.A.1    Hornby, H.2    Russell, M.3
  • 31
    • 0039436896 scopus 로고    scopus 로고
    • Antecedents to retention and turnover among child welfare, social work, and other human service employees: What can we learn from past research? A review and metanalysis
    • Mor Barak, M. E., Nissly, J.A., & Levin, A. (2001). Antecedents to retention and turnover among child welfare, social work, and other human service employees: What can we learn from past research? A review and metanalysis. Social Service Review, 75, 625-661.
    • (2001) Social Service Review , vol.75 , pp. 625-661
    • Mor Barak, M.E.1    Nissly, J.A.2    Levin, A.3
  • 32
    • 85036901191 scopus 로고    scopus 로고
    • National Association of Social Workers, Retrieved October 28, 2005, from
    • National Association of Social Workers. (2005). Child welfare workforce fast facts. Retrieved October 28, 2005, from http://www.naswdc. org/advocacy/updates/2003/082003_a.asp
    • (2005) Child welfare workforce fast facts
  • 33
    • 0036104530 scopus 로고    scopus 로고
    • Methodological lessons from the National Survey of Child and Adolescent Weil-Being: The first three years of the USA's first national probability study of children and families investigated for abuse and neglect
    • NSCAW Research Group
    • NSCAW Research Group. (2002). Methodological lessons from the National Survey of Child and Adolescent Weil-Being: The first three years of the USA's first national probability study of children and families investigated for abuse and neglect. Child and Youth Services Review, 24, 513-541.
    • (2002) Child and Youth Services Review , vol.24 , pp. 513-541
  • 34
    • 1942541224 scopus 로고    scopus 로고
    • Predictors of post-traumatic distress in child welfare workers: A linear structural equation model
    • Regehr, C., Hemsworth, D, Leslie, B., Howe, P., & Chau, S. (2004). Predictors of post-traumatic distress in child welfare workers: A linear structural equation model. Children and Youth Services Review, 26, 331-346.
    • (2004) Children and Youth Services Review , vol.26 , pp. 331-346
    • Regehr, C.1    Hemsworth, D.2    Leslie, B.3    Howe, P.4    Chau, S.5
  • 35
    • 33750223406 scopus 로고    scopus 로고
    • Predictors of child welfare worker retention and performance: Focus on the Title IV-E-funded social worker education
    • Rosenthal, J.A., & Waters, E. (2006). Predictors of child welfare worker retention and performance: Focus on the Title IV-E-funded social worker education. Journal of Social Service Research, 32(3), 67-85.
    • (2006) Journal of Social Service Research , vol.32 , Issue.3 , pp. 67-85
    • Rosenthal, J.A.1    Waters, E.2
  • 36
    • 0028018639 scopus 로고
    • The party isn't over:The agency role in the retention of public child welfare caseworkers
    • Rycraft, J. R. (1994).The party isn't over:The agency role in the retention of public child welfare caseworkers. Social Work, 39, 75-80.
    • (1994) Social Work , vol.39 , pp. 75-80
    • Rycraft, J.R.1
  • 37
    • 18644363174 scopus 로고    scopus 로고
    • Do collaborations with schools of social work make a difference for the field of child welfare?: Practice, retention and curriculum
    • Scannapieco, M., & Connell-Carrick, K. (2003). Do collaborations with schools of social work make a difference for the field of child welfare?: Practice, retention and curriculum. Journal of Human Behavior in the Social Environment, 7(1/2), 35-51.
    • (2003) Journal of Human Behavior in the Social Environment , vol.7 , Issue.1-2 , pp. 35-51
    • Scannapieco, M.1    Connell-Carrick, K.2
  • 38
    • 10244222191 scopus 로고    scopus 로고
    • Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value
    • Smith, B. D. (2005). Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value. Children andYouth Services Review, 21, 153-169.
    • (2005) Children andYouth Services Review , vol.21 , pp. 153-169
    • Smith, B.D.1
  • 39
    • 12844280150 scopus 로고    scopus 로고
    • Evidence based? Caveat emptor!
    • Steinberg, E. P., & Luce, B. R. (2005). Evidence based? Caveat emptor! Health Affairs, 24(1), 80-92.
    • (2005) Health Affairs , vol.24 , Issue.1 , pp. 80-92
    • Steinberg, E.P.1    Luce, B.R.2
  • 40
    • 0002648465 scopus 로고    scopus 로고
    • Role stressors, burnout, mediators, and job satisfaction: A stress-strain-outcome model and an empirical test
    • Urn, M., & Harrison, D. F. (1998). Role stressors, burnout, mediators, and job satisfaction: A stress-strain-outcome model and an empirical test. Social Work Research, 22, 100-115.
    • (1998) Social Work Research , vol.22 , pp. 100-115
    • Urn, M.1    Harrison, D.F.2
  • 41
    • 85036865018 scopus 로고    scopus 로고
    • U.S. Department of Health and Human Services, Administration on Children Youth and Families. (2005). Child maltreatment 2003.Washington, DC: U.S. Government Printing Office.
    • U.S. Department of Health and Human Services, Administration on Children Youth and Families. (2005). Child maltreatment 2003.Washington, DC: U.S. Government Printing Office.
  • 42
    • 33845796589 scopus 로고    scopus 로고
    • Improving retention among public child welfare workers: What can we learn from the insights and experiences of committed survivors?
    • Westbrook, T, Ellis, J., & Ellett, A. (2006). Improving retention among public child welfare workers: What can we learn from the insights and experiences of committed survivors? Administration in Social Work, 30(4), 37-62.
    • (2006) Administration in Social Work , vol.30 , Issue.4 , pp. 37-62
    • Westbrook, T.1    Ellis, J.2    Ellett, A.3
  • 43
    • 84860089529 scopus 로고    scopus 로고
    • Retrieved April 26, 2005, from
    • Whitehurst, G. J. (2002). Evidence-based education (EBE). Retrieved April 26, 2005, from www.ed.gov/nclb/methods/whatworks /eb/edlite-slide003.html
    • (2002) Evidence-based education (EBE)
    • Whitehurst, G.J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.