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Volumn 53, Issue 3, 2010, Pages 324-335

Can personal control over the physical environment ease distractions in office workplaces?

Author keywords

Distraction; Mediating variable; Perceived performance; Personal control; Workplace

Indexed keywords

CORPORATE OFFICES; JOB PERFORMANCE; MANUFACTURING COMPANIES; MICHIGAN; OPEN-PLAN OFFICES; PERSONAL CONTROL; PHYSICAL ASPECTS; PHYSICAL ENVIRONMENTS; PHYSICAL WORK; STRUCTURAL EQUATIONS MODELLING; WORK ENVIRONMENTS;

EID: 77249149323     PISSN: 00140139     EISSN: 13665847     Source Type: Journal    
DOI: 10.1080/00140130903389019     Document Type: Article
Times cited : (88)

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