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Volumn 21, Issue 1-2, 2010, Pages 147-162

Hybrid models in decision making under uncertainty: The case of training provider evaluation

Author keywords

AHP; Decision analysis; Fuzzy MCDM; PROMETHEE; Service outsourcing; TOPSIS

Indexed keywords

DECISION ANALYSIS; DECISION MAKING UNDER UNCERTAINTY; DECISION PROBLEMS; DISTANCE-BASED METHODS; FUZZY LINGUISTICS; FUZZY MCDM; FUZZY TOPSIS; HYBRID MODEL; MODELING DECISIONS; NOVEL DESIGN; PAIR-WISE COMPARISON; PREFERENCE FUNCTIONS; PROBLEM STRUCTURING; PROMETHEE; SERVICE OUTSOURCING; STRATEGIC OUTSOURCING; TRAINING PROVIDERS; WORST CASE;

EID: 76149118780     PISSN: 10641246     EISSN: None     Source Type: Journal    
DOI: 10.3233/IFS-2010-0443     Document Type: Article
Times cited : (16)

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