Critical factors for an effective business value chain

Industrial Management and Data Systems

Volumn 110, Issue 1, 2010, Pages 63-77

  Kess, Pekka ^a   Law, Kris M Y ^b   Kanchana, Rapee ^c   Phusavat, Kongkiti ^d  

^a UNIVERSITY OF OULU   (Finland)

^b HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

^c RAJAMANGALA UNIVERSITY OF TECHNOLOGY THANYABURI   (Thailand)

^d KASETSART UNIVERSITY   (Thailand)

Author keywords

Customers; Hong Kong; Operations management; Suppliers; Thailand; Value chain

Indexed keywords

BUSINESS VALUE; CONTROL OBJECTIVES FOR INFORMATION AND RELATED TECHNOLOGIES; CONTROLLED ENVIRONMENT; CRITICAL FACTORS; DATA HARMONIZATION; DATA SHARING; DELIVERY SYSTEMS; DESIGN/METHODOLOGY/APPROACH; ELECTRONIC INDUSTRIES; HONG-KONG; INDUSTRIAL CLUSTER; INFORMATION AND COMMUNICATION; INFORMATION AND COMMUNICATION TECHNOLOGIES; OPERATIONAL SYSTEMS; OPERATIONS MANAGEMENT; PEARSON CORRELATION; POLICY INITIATIVES; PUBLIC AGENCIES; RESEARCH METHODOLOGIES; SOFTWARE DEVELOPMENT; STATISTICAL ANALYSIS; SUPPLIER MANAGEMENT; SURVEY DEVELOPMENT; THAILAND; VALUE CHAINS; WELL PRODUCTION;

INFORMATION TECHNOLOGY; SALES; STANDARDIZATION; SURVEYS;

CUSTOMER SATISFACTION;

EID: 76049109796     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635571011008407     Document Type: Article

References (39)

1. Blackburn, J., Kropp, D. and Millen, R. (1987), "A comparison of strategies to dampen nervousness in MRP systems", International Journal of Production Research, Vol.25 No.12, pp. 1739-1749
2. Blanchard, B. (2008), System Engineering and Management, Wiley-Interscience, Singapore.
3. Chan, F. and Chan, H. (2004), "Development of the supplier selection model - a case study in the advanced technology industry", Institute of Mechanical Engineers, Vol.218 No.12, pp. 1807-1824
4. Chan, J. (2005), "Competitive strategies and manufacturing logistics- an empirical study of Hong Kong manufacturers", International Journal of Physical Distribution & Logistics Management, Vol.35 No.1, pp. 20-43.
5. Collin, J. and Lorenzin, D. (2006), "Plan for supply chain agility at Nokia: lessons from the mobile infrastructure industry", International Journal of Physical Distribution & Logistics Management, Vol.36 No.6, pp. 418-430
6. Commission on Strategic Development (2006), Executive Committee Report to Hong Kong Government Paper Ref: CSD/EC/6/2007, June, available at: www.cpu.gov.hk/english/documents/csd/csd-ec-7-2006.pdf
7. Cooper, D. and Schindler, P. (2003), Business Research Methods, McGraw-Hill, New York, NY.
8. Flynn, B., Sakakibara, S., Schroeder, R., Bates, K. and Flynn, E. (1990), "Empirical research methods in operations management", Journal of Operations Management, Vol.9 No.2, pp. 250-285
9. Folinas, D., Manikas, I. and Manos, B. (2006), "Traceability data management for food chains", British Food Journal, Vol.108 No.8, pp. 622-633
10. Garfamy, R. (2003), "Supplier selection and business process improvement: an exploratory multiple-case study", available at: http://selene.uab.es/dep-economia-empresa/Jornadas/ Papers/reza.pdf (accessed June 27, 2005).
11. Green, K., Whitten, D. and Inman, R. (2009), "The impact of RFID technology on supply chain productivity and organizational performance", International Journal of Innovation and Learning, Vol.6 No.2, pp. 147-163
12. Gunasekaran, A. and Ngai, E. (2007), "Build-to-order supply chain management: a literature review and framework for development", Journal of Operations Management, Vol.23 No.5, pp. 423-451
13. Helo, P. (2005), "Managing agility and productivity in the electronics industry", Industrial Management & Data Systems, Vol.104 No.7, pp. 567-577
14. Hilletofth, P. (2009), "How to develop a differentiated supply chain strategy", Industrial Management & Data Systems, Vol.109 No.1, pp. 16-33.
15. Hoehn, W. (2003), "Managing organizational performance: linking the balanced scored to a process improvement technique", Proceedings of the 4th Annual International Symposium in Industrial Engineering on the Performance-based Management, Kasetsart University, Bangkok, pp. 1-12.
16. Huang, S., Hung, Y., Lin, C. and Tang, I. (2009), "The effects of innovative capacity and capital expenditures on financial performance", International Journal of Innovation and Learning, Vol.6 No.3, pp. 323-341
17. Kadipasaoglu, S. and Sridharan, S. (1997), "Measurement of instability in multi-level MRP systems", International Journal of Production Research, Vol.35 No.3, pp. 713-737
18. Kannan, V. and Tan, K. (2003), "Attitudes of US and European managers to supplier selection and assessment and implications for business performance", Benchmarking: An International Journal, Vol.10 No.5, pp. 472-489
19. Kim, J. and Rogers, K. (2005), "An object-oriented approach for building a flexible supply chain model", International Journal of Physical Distributions & Logistics Management, Vol.35 No.7, pp. 481-502.
20. Kumar, S. and Liu, D. (2005), "Impact of globalization on entrepreneurial enterprises in the world markets", International Journal of Management and Enterprise Development, Vol.2 No.1, pp. 46-64.
21. Lambert, D., Cooper, M. and Pagh, J. (1998), "Supply chain management: implementation issues and research opportunities", International Journal of Logistics Management, Vol.9, pp. 1-19.
22. Lee, C., Tan, B. and Chie, J. (2008), "The impacts of organizational culture and learning on innovation performance", International Journal of Innovation and Learning, Vol.5 No.4, pp. 413-428
23. Lynn, G., Morone, J. and Paulson, A. (1996), "Marketing and discontinuous innovation: the probe and learn process", California Management Review, Vol.38 No.3, pp. 8-21.
24. Manasserian, T. (2005), "New realities in global markets and Thailand's economy today", available at: http://webh01.ua.ac.be/cas/PDF/ CAS48.pdf (accessed April 2, 2007).
25. Ndubishi, N., Jantan, M., Hing, L. and Ayub, M. (2005), "Supplier selection and management strategies and manufacturing flexibility", Journal of Enterprise Information Management, Vol.18 No.3, pp. 330-349
26. Onesime, O., Xiaofei, X. and Dechen, Z. (2004), "A decision support system for supplier selection process", International Journal of Information Technology & Decision Making, Vol.3 No.3, pp. 453-470
27. Pagell, M. and Krause, D. (2002), "Strategic consensus in the internal supply chain: exploring the manufacturing-purchasing link", International Journal of Production Research, Vol.40 No.13, pp. 3075-3092
28. Pikka, V., Iskanius, P., Jokinen, Y. and Kess, P. (2004), "New approaches to collaboration - Regional Business Enabling Network", paper presented at the NCSB 2004 Conference, The 13th Nordic Conference on Small Business Research, Trondheim.
29. Pujawan, I. (2004), "Schedule nervousness in a manufacturing system: a case study", Production Planning & Control, Vol.15 No.5, pp. 515-524
30. Rungtusanatham, M., Salvador, F., Forza, C. and Choi, T. (2003), "Supply-chain linkages and operational performance: a resource-based-view perspective", International Journal of Operations & Production Management, Vol.23 No.9, pp. 1084-1099
31. Sandhu, M. and Helo, P. (2006), "Supply process development for multi-project management", International Journal of Management and Enterprise Development, Vol.3 No.4, pp. 376-396.
32. Sarkis, J., Talluri, S. and Gunasekaran, A. (2007), "A strategic model for agile virtual enterprises partner selection", International Journal of Operations & Production Management, Vol.27 No.11, pp. 1213-1234
33. Silva, J. (2008), "International trade and the changing demand for skilled workers in high-tech manufacturing", Growth & Change, Vol.39 No.2, pp. 225-251.
34. Sridharan, V. and Laforge, R. (1990), "On using buffer stock to combat schedule instability", International Journal of Operations & Production Management, Vol.10 No.7, pp. 37-46.
35. Steiner, G. (2008), "Supporting sustainable innovation through stakeholder management: a systems view", International Journal of Innovation and Learning, Vol.5 No.6, pp. 595-616.
36. Talluri, S. and Sarkis, J. (2002), "A model for performance monitoring suppliers", International Journal of Production Research, Vol.40 No.16, pp. 4257-4269
37. Tidd, J. and Hull, F. (2003), Service Innovation: Organizational Responses to Technological Imperatives and Market Opportunities, Imperial College Press, London.
38. Walters, D. and Lancaster, G. (2000), "Implementing value strategy through the value chain", Management Decision, Vol.38 No.3, pp. 160-178
39. Zhao, X., Xie, J. and Jiang, Q. (2001), "Lot-sizing rule and freezing the master production schedule under capacity constraint and deterministic demand", Production and Operations Management, Vol.10 No.1, pp. 45-67.