Doing good buffers against feeling bad: Prosocial impact compensates for negative task and self-evaluations

Organizational Behavior and Human Decision Processes

Volumn 111, Issue 1, 2010, Pages 13-22

  Grant, Adam M ^a   Sonnentag, Sabine ^b  

^a UNIVERSITY OF PENNSYLVANIA   (United States)

^b UNIVERSITY OF KONSTANZ   (Germany)

Author keywords

Affect; Burnout; Helping; Prosocial impact

Indexed keywords

EID: 74649084205     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.obhdp.2009.07.003     Document Type: Article

References (82)

1. Aiken L.S., and West S.G. Multiple regression: Testing and interpreting interactions (1991), Sage, Newbury Park, CA
2. Amabile T.M., Hill K.G., Hennessey B.A., and Tighe E.M. The work preference inventory: Assessing intrinsic and extrinsic motivational orientations. Journal of Personality and Social Psychology 66 (1994) 950-967
3. Ashford S.J., and Black J.S. Proactivity during organizational entry: Antecedents, tactics, and outcomes. Journal of Applied Psychology 81 (1996) 199-214
4. Bakker A.B., Van Der Zee K.I., Lewig K.A., and Dollard M.F. The relationship between the Big Five personality factors and burnout: A study among volunteer counselors. Journal of Social Psychology 146 (2006) 31-50
5. Bartel C.A. Social comparisons in boundary-spanning work: Effects of community outreach on members' organizational identity and identification. Administrative Science Quarterly 46 (2001) 379-413
6. Batson C.D. How social an animal? The human capacity for caring. American Psychologist 45 (1990) 336-346
7. Baumeister R.F., Heatherton T.F., and Tice D.M. When ego threats lead to self-regulation failure: Negative consequences of high self-esteem. Journal of Personality and Social Psychology 64 (1993) 141-156
8. Best R.G., Stapleton L.M., and Downey R.G. Core self-evaluations and job burnout: The test of alternative models. Journal of Occupational Health Psychology 10 (2005) 441-451
9. Bolino M.C., and Turnley W.H. The personal costs of citizenship behavior: The relationship between individual initiative and role overload, job stress, and work-family conflict. Journal of Applied Psychology 90 (2005) 740-748
10. Brief A.P., and Weiss H.M. Organizational behavior: Affect in the workplace. Annual Review of Psychology 53 (2002) 279-307
11. Brockner J. Self-esteem at work: Research, theory and practice (1988), D.C. Heath & Co., Lexington, MA
12. Brockner J., and Higgins E.T. Regulatory focus theory: Its implications for the study of emotions in the workplace. Organizational Behavior and Human Decision Processes 86 (2001) 35-66
13. Brooks A.C. Gross national happiness: Why happiness matters for America-And how we can get more of it (2008), Basic Books, New York
14. Carlson M., Charlin V., and Miller N. Positive mood and helping behavior: A test of six hypotheses. Journal of Personality and Social Psychology 55 (1988) 211-229
15. Cohen J., Cohen P., West S.G., and Aiken L.S. Applied multiple regression/correlation analysis for the behavioral sciences. 3rd ed. (2003), Lawrence Erlbaum Associates, Mahwah, NJ
16. Colby A., Sippola L., and Phelps E. Social responsibility and paid work in contemporary American life. In: Rossi A.S. (Ed). Caring and doing for others: Social responsibility in the domains of family, work, and community (2001), University of Chicago Press, Chicago 463-501
17. Crocker J., and Canevello A. Creating and undermining social support in communal relationships: The role of compassionate and self-image goals. Journal of Personality and Social Psychology 95 (2008) 555-575
18. Crocker, J., Moeller, S., & Burson, A. (in press). The costly pursuit of self-esteem: Implications for self-regulation. In R. Hoyle (Ed.), Handbook of personality and self-regulation.
19. Crocker J., Niiya Y., and Mischkowski D. Why does writing about important values reduce defensiveness? Self-affirmation and the role of positive other-directed feelings. Psychological Science 19 (2008) 740-747
20. Cropanzano R., Rupp D.E., and Byrne Z.S. The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology 88 (2003) 160-169
21. Dunn E.W., Aknin L.B., and Norton M.I. Spending money on others promotes happiness. Science 319 (2008) 1687-1688
22. Edwards J.R., and Lambert L.S.L. Methods for integrating moderation and mediation: A general analytical framework using moderated path analysis. Psychological Methods 12 (2007) 1-22
23. Evans M.G. A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis. Organizational Behavior and Human Decision Processes 36 (1985) 305-323
24. Firth H., and Britton P. Burnout, absence and turnover amongst British nursing staff. Journal of Occupational Psychology 62 (1989) 55-60
25. Fisher J.D., Nadler A., and Whitcher-Alagna S. Recipient reactions to aid. Psychological Bulletin 91 (1982) 27-54
26. Fleeson W. Judgments of one's own global contributions to the welfare of others: Life-course trajectories and predictors. In: Rossi A.S. (Ed). Caring and doing for others: Social responsibility in the domains of family, work, and community (2001), University of Chicago Press, Chicago 75-96
27. Fredrickson B.L., Mancuso R.A., Branigan C., and Tugade M.M. The undoing effect of positive emotions. Motivation and Emotion 24 (2000) 237-258
28. Fritz C., and Sonnentag S. Recovery, well-being, and performance-related outcomes: The role of workload and vacation experiences. Journal of Applied Psychology 91 (2006) 936-945
29. Gagné M., and Deci E.L. Self-determination theory and work motivation. Journal of Organizational Behavior 26 (2005) 331-362
30. George J.M., and Brief A.P. Feeling good-Doing good: A conceptual analysis of the mood at work-Organizational spontaneity relationship. Psychological Bulletin 112 (1992) 310-329
31. Goldberg L.S., and Grandey A.A. Display rules versus display autonomy: Emotion regulation, emotional exhaustion, and task performance in a call center simulation. Journal of Occupational Health Psychology 12 (2007) 301-318
32. Grant A.M. Relational job design and the motivation to make a prosocial difference. Academy of Management Review 32 (2007) 393-417
33. Grant A.M. Does intrinsic motivation fuel the prosocial fire? Motivational synergy in predicting persistence, performance, and productivity. Journal of Applied Psychology 93 (2008) 48-58
34. Grant A.M. The significance of task significance: Job performance effects, relational mechanisms, and boundary conditions. Journal of Applied Psychology 93 (2008) 108-124
35. Grant A.M., and Campbell E.M. Doing good, doing harm, being well and burning out: The interactions of perceived prosocial and antisocial impact in service work. Journal of Occupational and Organizational Psychology 80 (2007) 665-691
36. Grant A.M., Campbell E.M., Chen G., Cottone K., Lapedis D., and Lee K. Impact and the art of motivation maintenance: The effects of contact with beneficiaries on persistence behavior. Organizational Behavior and Human Decision Processes 103 (2007) 53-67
37. Greenfield E.A., and Marks N.F. Formal volunteering as a protective factor for older adults' psychological well-being. Journals of Gerontology, Series B: Psychological Sciences and Social Sciences 59 (2004) S258-S264
38. Grube J.A., and Piliavin J.A. Role identity, organizational experiences, and volunteer performance. Personality and Social Psychology Bulletin 26 (2000) 1108-1119
39. Hackman J.R., and Oldham G.R. Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance 16 (1976) 250-279
40. Halbesleben J.R.B., and Bowler W.M. Emotional exhaustion and job performance: The mediating role of motivation. Journal of Applied Psychology 92 (2007) 93-106
41. Halbesleben J.R.B., and Buckley R.M. Burnout in organizational life. Journal of Management 30 (2004) 859-879
42. Hobfoll S.E. Social and psychological resources and adaptation. Review of General Psychology 6 (2002) 307-324
43. Ito J.K., and Brotheridge C.M. Resources, coping strategies, and emotional exhaustion: A conservation of resources perspective. Journal of Vocational Behavior 63 (2003) 490-509
44. Jamal M. Job stress and employee well-being: A cross-cultural empirical study. Stress Medicine 15 (1999) 153-158
45. Judge T.A., Erez A., Bono J.E., and Thoresen C.J. The core self-evaluations scale: Development of a measure. Personnel Psychology 56 (2003) 303-331
46. Judge T.A., Erez A., Bono J.E., and Thoreson C.J. Are measures of self-esteem, neuroticism, locus of control, and generalized self-efficacy indicators of a common core construct?. Journal of Personality and Social Psychology 83 (2002) 693-710
47. Laschinger H.K.S., and Finegan J. Situational and dispositional predictors of nurse manager burnout: A time-lagged analysis. Journal of Nursing Management 16 (2008) 601-607
48. Lee F. When the going gets tough, do the tough ask for help? Help seeking and power motivation in organizations. Organizational Behavior and Human Decision Processes 72 (1997) 336-363
49. Lee F. The social costs of seeking help. Journal of Applied Behavioral Science 38 (2002) 17-35
50. Lee K., and Allen N.J. Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology 87 (2002) 131-142
51. Low G.S., Cravens D.W., Grant K., and Moncrief W.C. Antecedents and consequences of salesperson burnout. European Journal of Marketing 35 (2001) 587-611
52. Lyubomirsky S., Sheldon K.M., and Schkade D. Pursuing happiness: The architecture of sustainable change. Review of General Psychology 9 (2005) 111-131
53. MacKinnon D.P., Fairchild A.J., and Fritz M.S. Mediation analysis. Annual Review of Psychology 58 (2007) 593-614
54. Marshall N.L., Barnett R.C., and Sayer A. The changing workforce, job stress, and psychological distress. Journal of Occupational Health Psychology 2 (1997) 99-107
55. Maslach C., and Jackson S.E. The Maslach burnout inventory manual (1981), Consulting Psychologists Press, Palo Alto, CA
56. Maslach C., Schaufeli W.B., and Leiter M.P. Job burnout. Annual Review of Psychology 52 (2001) 397-422
57. McAdams D.P., and de St. Aubin E. A theory of generativity and its assessment through self-report, behavioral acts, and narrative themes in autobiography. Journal of Personality and Social Psychology 62 (1992) 1003-1015
58. Melamed S., Shirom A., Toker S., Berliner S., and Shapira I. Burnout and risk of cardiovascular disease: Evidence, possible causal paths, and promising research directions. Psychological Bulletin 132 (2006) 327-353
59. Midlarsky E. Helping as coping. In: Clark M.S. (Ed). Prosocial behavior (1991), Sage, Thousand Oaks, CA 238-264
60. Molinsky A., and Margolis J. Necessary evils and interpersonal sensitivity in organizations. Academy of Management Review 30 (2005) 245-268
61. Morgeson F.P., and Humphrey S.E. The work design questionnaire (WDQ): Developing and validating a comprehensive measure for assessing job design and the nature of work. Journal of Applied Psychology 91 (2006) 1321-1339
62. Morrison D., Payne R.L., and Wall T.D. Is job a viable unit of analysis? A multilevel analysis of demand-control-support models. Journal of Occupational Health Psychology 8 (2003) 209-219
63. Moskowitz D.S., and Coté S. Do interpersonal traits predict affect? A comparison of three models. Journal of Personality and Social Psychology 69 (1995) 915-924
64. Muraven M., and Baumeister R.F. Self-regulation and depletion of limited resources: Does self-control resemble a muscle?. Psychological Bulletin 126 (2000) 247-259
65. Musick M.A., and Wilson J. Volunteering and depression: The role of psychological and social resources in different age groups. Social Science and Medicine 56 (2003) 259-269
66. Penner L.A., Dovidio J.F., Piliavin J.A., and Schroeder D.A. Prosocial behavior: Multilevel perspectives. Annual Review of Psychology 56 (2005) 365-392
67. Piccolo R.F., and Colquitt J.A. Transformational leadership and job behaviors: The mediating role of core job characteristics. Academy of Management Journal 49 (2006) 327-340
68. Pierce J.L., and Gardner D.G. Self-esteem within the work and organizational context: A review of the organization-based self-esteem literature. Journal of Management 30 (2004) 591-622
69. Pines A. Helpers' motivation and the burn-out syndrome. In: Wills T.A. (Ed). Basic processes in helping relationships (1982), Academic Press, New York 453-475
70. Rosen S., Mickler S.E., and Collins J.E. Reactions of would-be helpers whose offer of help is spurned. Journal of Personality and Social Psychology 53 (1987) 288-297
71. Ryan R.M., and Connell J.P. Perceived locus of causality and internalization: Examining reasons for acting in two domains. Journal of Personality and Social Psychology 57 (1989) 749-761
72. Ryan R.M., and Deci E.L. Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist 55 (2000) 68-78
73. Schaller M., and Cialdini R.B. The economics of empathic helping: Support for a mood management motive. Journal of Experimental Social Psychology 24 (1988) 163-181
74. Smith K.D., Keating J.P., and Stotland E. Altruism reconsidered: The effect of denying feedback on a victim's status to empathic witnesses. Journal of Personality and Social Psychology 57 (1989) 641-650
75. Swann W.B.Jr., Polzer J.T., Seyle D., and Ko J. Finding value in diversity: Verification of personal and social self-views in diverse groups. Academy of Management Review 29 (2004) 9-27
76. Taris T.W. Is there a relationship between burnout and objective job performance? A critical review of 16 studies. Work and Stress 20 (2006) 316-334
77. Tett R.P., and Guterman H.A. Situation trait relevance, trait expression, and cross-situational consistency: Testing a principle of trait-activation. Journal of Research in Personality 34 (2000) 397-423
78. Vansteenkiste M., Neyrinck B., Niemiec C.P., Soenens B., De Witte H., and Van den Broeck A. On the relations among work value orientations, psychological need satisfaction and job outcomes: A self-determination theory approach. Journal of Occupational and Organizational Psychology 80 (2007) 251-277
79. Williamson G.M., and Clark M.S. Providing help and desired relationship type as determinants of changes in moods and self-evaluations. Journal of Personality and Social Psychology 56 (1989) 722-734
80. Wills T.A. Perceptions of clients by professional helpers. Psychological Bulletin 85 (1978) 968-1000
81. Wright T.A., and Cropanzano R. Emotional exhaustion as a predictor of job performance and voluntary turnover. Journal of Applied Psychology 83 (1998) 486-493
82. Wrzesniewski A., and Dutton J.E. Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review 26 (2001) 179-201