ITIL process integration in the context of organization environment

2009 WRI World Congress on Computer Science and Information Engineering, CSIE 2009

Volumn 7, Issue , 2009, Pages 682-686

  Shaohua, Zhang ^a,b   Zhigang, Ding ^a   Yuwei, Zong ^a  

^a FUDAN UNIVERSITY   (China)

^b Shanghai Development Center of Computer Software Technology   (China)

Author keywords

[No Author keywords available]

Indexed keywords

BEST PRACTICE; INTEGRATION ARCHITECTURE; IT INFRASTRUCTURES; IT SERVICE MANAGEMENT; ORGANIZATION SYSTEM; PROCESS INTEGRATION; WEB SERVICES TECHNOLOGIES;

COMPUTER SCIENCE; WEB SERVICES;

INFORMATION TECHNOLOGY;

EID: 71049137775     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/CSIE.2009.691     Document Type: Conference Paper

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