A fuzzy AHP-based performance evaluation model for implementing SPC in the Taiwanese LCD industry

International Journal of Production Research

Volumn 47, Issue 18, 2009, Pages 5163-5183

  Huang, Chiao Tzu ^a   Yeh, Tsu Ming ^b   Lin, Wen Tsann ^a   Lee, Bo Tim ^a  

^a NATIONAL CHIN YI UNIVERSITY OF TECHNOLOGY   (Taiwan)

^b DA YEH UNIVERSITY   (Taiwan)

Author keywords

Production development; Production management; Quality costing; Quality management; Quality measurement; TPM; TQM

Indexed keywords

CONTROL VALUES; CRITICAL FACTORS; EMPIRICAL STUDIES; EVALUATION MODELS; FUZZY AHP; FUZZY ARITHMETICS; FUZZY INDEXES; FUZZY MATHEMATICAL PROGRAMMING; NEW YORK; PERFORMANCE EVALUATION MODELS; PERFORMANCE VALUE; PRODUCT QUALITY; PRODUCTION DEVELOPMENT; PRODUCTION MANAGEMENT; QS-9000; QUALITY COSTING; SIX SIGMA; SYSTEM CONTROL;

ANALYTIC HIERARCHY PROCESS; CONTROL THEORY; COST REDUCTION; FUZZY CONTROL; FUZZY SETS; HIERARCHICAL SYSTEMS; INDUSTRIAL MANAGEMENT; LIQUID CRYSTAL DISPLAYS; LIQUID CRYSTALS; MATHEMATICAL PROGRAMMING; QUALITY ASSURANCE; QUALITY CONTROL; TOTAL QUALITY MANAGEMENT; WORK SIMPLIFICATION;

STATISTICAL PROCESS CONTROL;

EID: 70449659156     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/00207540801935608     Document Type: Article

References (42)

1. Albazzaz, H., Wang, X.Z., and Marhoon, F., 2005. Multidimensional visualization for process historical data analysis: a comparative study with multivariate statistical process control. Journal of Process Control, 15, 285-294.
2. Aly, N.A. and Murti, G., 1991. Statistical process control: a step-by-step program. International Journal of Materials & Product Technology, 6 (1), 1-8.
3. Antony, J., 2000. Ten key ingredients for making SPC successful in organizations. Measuring Business Excellence, 4 (4), 7-11.
4. Antony, J. and Taner, T., 2003. A conceptual framework for the effective implementation of statistical process control. Business Process Management Journal, 9 (4), 473-489.
5. Arbuckle, T., Lange, E., Iwamoto, T., Otsu, N., and Kyuma, K., 1995. Towards a general vision system, In: Real world computing symposium, Tokyo, Japan, 63-64.
6. Chen, F.T., 1991. Quality management in the chain saw industry: a case study. International Journal of Quality and Reliability Management, 8 (1), 31-39.
7. Chen, S.J., Hwang, C.L., and Hwang, F.P., 1992. Fuzzy multiple attribute decision-making method and applications. New York Springer.
8. Chen, L.H. and Chiou, T.W., 1999. A fuzzy credit-rating approach for commercial loans: a Taiwan case. Omega, The International Journal of Management Science, 27, 407-419.
9. Chen, C.T., 2000. Extensions of TOPSIS for group decision-making under fuzzy environment. Fuzzy Sets and Systems, 114, 1-9.
10. Cheng, T., 1994. A quality improvement study at an aerospace company. International Journal of Quality & Reliability Management, 11 (2), 63-72.
11. Chiang, J.H., 1999. Choquet fuzzy integral-based hierarchical networks for decision analysis. IEEE Transactions on Fuzzy Systems, 7 (1), 63-71.
12. Chiu, H.N. and Huang, B.S., 1996. The economic design of x control charts under a preventive maintenance policy. International Journal of Quality & Reliability Management, 13 (1), 61-71.
13. Fournier, B., Rupin, N., Bigerelle, M., Najjar, D., and Iost, A., 2006. Application of the generalized lambda distributions in a statistical process control methodology. Journal of Process Control, 16, 1087-1098.
14. Gaafar, L.K. and Keats, B.J., 1992. Statistical process control: a guide for implementation. International Journal of Quality & Reliability Management, 9 (4), 9-20.
15. Garvin, D.A., 1988. Managing quality: the strategic and competitive edge. New York The Freeman Press.
16. Gelinas, R., 1994. Accounting for specification in statistical process control. International Journal of Quality & Reliability Management, 11 (6), 57-64.
17. Ham, C.H. and Lee, Y.H., 2002. Intelligent integrated plant operation system for Six Sigma. Annual Reviews in Control, 26, 27-43.
18. Hung, Y.H., Huang, M.L., and Chen, K.S., 2003. Service quality evaluation by service quality performance matrix. Total Quality Management, 14 (1), 79-89.
19. Kaufmann, A. and Gupta, M.M., 1991. Introduction to fuzzy arithmetic: theory and application. New York Van Nostrand Reinhold.
20. Lascelles, D.M. and Dale, B.G., 1988. A study of the quality management methods employed by U.K. automotive suppliers. Quality and Reliability Engineering International, 4 (3), 301-309.
21. Lin, W.T., Liu, C.H., Hsu, I.C., and Lai, C.T., 2004. An empirical study of QS 9000 in the automobile and related industries in Taiwan. Total Quality Management, 15 (3), 355-378.
22. Lin, W.T., Chen, S.C., and Chen, K.S., 2005. Evaluation of performance in introducing CE marking on the European market to the machinery industry in Taiwan. International Journal of Quality Reliability Management, 22 (5), 503-517.
23. Little, T.A., 2001. 10 Requirements for effective process control: a case study. Quality Progress, 34 (2), 46-52.
24. Lu, C.J. and Tsai, D.M., 2004. Defect inspection of patterned thin film transistor-liquid crystal display panels using a fast sub-image-based singular value decomposition. International Journal of Production Research, 42 (20), 4331-4351.
25. Modarress, B. and Ansari, A., 1989. Quality control techniques in US firms: a survey. Production and Inventory Management Journal, 30 (2), 58-62.
26. Montgomery, D.C., 2001. Introduction to statistical quality control. 4th ed. New York Wiley.
27. Murofushi, T. and Sugeno, M., 1993. Some quantities represented by the Choquet integral. Fuzzy Sets and Systems, 56, 229-235.
28. Nunnally, J., 1978. Psychometric theory. 2nd ed. New York: Mcgraw-Hill.
29. Parasuraman, A., Zeithaml, V.A., and Berry, L.L., 1985. A conceptual model of service quality and its implications for future research. Journal of Marketing, 49, 41-50.
30. Parasuraman, A., Zeithaml, V.A. and Berry, L.L., 1991. Understanding customer expectations of service. Sloan Management Review, 32 (3), 39-48.
31. Rungtusantham, M., Anderson, J., and Dooley, K., 1997. Conceptualizing organizational implementation and practice of statistical process control. Journal of Quality Management, 2 (1), 113-137.
32. Rungtusanatham, M., Anderson, J.C., and Dooley, K.J., 1999. Towards measuring the SPC implementation/practice construct some evidence of measurement quality. International Journal of Quality & Reliability Management, 16 (4), 301-329.
33. Sugeno, M., 1974. Theory of fuzzy integral and its application. Theses (PhD). Tokyo Institute of Technology.
34. Sulek, J., Lind, M., and Maruchek, A., 1995. Assessing the outcomes of quality improvement interventions: the role of x chart methodology. International Journal of Quality & Reliability Management, 12 (9), 170-182.
35. Taguchi, G., Elsayed, E.A., and Hsiang, T.C., 2003. Quality engineering in production systems. New York McGraw-Hill.
36. Tahani, H. and Keller, J.M., 1990. Information fusion in computer vision using fuzzy integral. IEEE Transaction on Systems, Man and Cybernetics, 20 (3), 733-741.
37. Tsai, D.M. and Hung, C.Y., 2005. Automatic defect inspection of patterned thin film transistorliquid crystal display (TFT-LCD) panels using one-dimensional Fourier reconstruction and wavelet decomposition. International Journal of Production Research, 43 (21), 4589-4607.
38. Vander Wiel, S., Tucker, W.T., Faltin, F.W., and Doganaksoy, N., 1992. Algorithmic statistical process control: concepts and an application. Technometrics, 34 (3), 286-297.
39. Xie, M. and Goh, T., 1993. Improvement detection by control charts for high yield processes. International Journal of Quality & Reliability Management, 10 (7), 24-31.
40. Xie, M. and Goh, T.N., 1999. Statistical techniques for quality. The TQM Magazine, 11 (4), 238-241.
41. Zadeh, L.A., 1965. Fuzzy sets. Information and Control, 8, 338-353.
42. Zadeh, L.A., 1978. Fuzzy sets as a basis for a theory of possibility. Fuzzy Sets and Systems, 1, 3-28.