Organizational factors associated with job characteristics: Evidence from frontline service employees

Journal of Strategic Marketing

Volumn 16, Issue 2, 2008, Pages 157-172

  Coelho, Filipe ^a   Augusto, Mário ^a  

^a UNIVERSITY OF COIMBRA   (Portugal)

Author keywords

Frontline employees; Job characteristics; Services marketing

Indexed keywords

EID: 70449639956     PISSN: 0965254X     EISSN: 14664488     Source Type: Journal    
DOI: 10.1080/09652540801981595     Document Type: Article

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