-
1
-
-
3042705007
-
Hotel industy efficiency: An advanced linear programming examination
-
Anderson, R.I., Fok, R. and Scott, J. (2000), "Hotel industy efficiency: an advanced linear programming examination", American Business Review, Vol. 18 No. 1, pp. 40-8.
-
(2000)
American Business Review
, vol.18
, Issue.1
, pp. 40-8
-
-
Anderson, R.I.1
Fok, R.2
Scott, J.3
-
2
-
-
0033096235
-
Measuring efficiency in the hotel industry: A stochastic frontier approach
-
Anderson, R.I., Fisher, M., Xia, Y. and Michello, F. (1999), "Measuring efficiency in the hotel industry: a stochastic frontier approach", Hospitality Management, Vol. 18, pp. 45-57.
-
(1999)
Hospitality Management
, vol.18
, pp. 45-57
-
-
Anderson, R.I.1
Fisher, M.2
Xia, Y.3
Michello, F.4
-
3
-
-
0003799759
-
-
11th ed., McGraw-Hill, New York, NY
-
Anthony, R. and Govindarajan, V. (2003), Management Control Systems, 11th ed., McGraw-Hill, New York, NY.
-
(2003)
Management Control Systems
-
-
Anthony, R.1
Govindarajan, V.2
-
4
-
-
34547261464
-
Monitoring hotel performance
-
Avkiran, N.K. (2002), "Monitoring hotel performance", Journal of Asia-Pacific Business, Vol. 4 No. 1, pp. 51-66.
-
(2002)
Journal of Asia-Pacific Business
, vol.4
, Issue.1
, pp. 51-66
-
-
Avkiran, N.K.1
-
5
-
-
0021497874
-
Some models for estimating technical and scale efficiencies in data envelopment analysis
-
Banker, R.D., Charnes, A. and Cooper, W.W. (1984), "Some models for estimating technical and scale efficiencies in data envelopment analysis", Management Science, Vol. 30 No. 9, pp. 1078-92.
-
(1984)
Management Science
, vol.30
, Issue.9
, pp. 1078-92
-
-
Banker, R.D.1
Charnes, A.2
Cooper, W.W.3
-
6
-
-
0034400958
-
An empirical investigation of an incentive plan that includes nonfinancial performance measures
-
Banker, R.D., Potter, G. and Srinivasan, D. (2000), "An empirical investigation of an incentive plan that includes nonfinancial performance measures", The Accounting Review, Vol. 75 No. 1, pp. 65-92.
-
(2000)
The Accounting Review
, vol.75
, Issue.1
, pp. 65-92
-
-
Banker, R.D.1
Potter, G.2
Srinivasan, D.3
-
7
-
-
27744486847
-
Association of nonfinancial performance measures with the financial performance of a lodging chain
-
Banker, R.D., Potter, G. and Srinivasan, D. (2005), "Association of nonfinancial performance measures with the financial performance of a lodging chain", Cornell Hotel and Restaurant Administration Quarterly, Vol. 46 No. 4, pp. 394-412.
-
(2005)
Cornell Hotel and Restaurant Administration Quarterly
, vol.46
, Issue.4
, pp. 394-412
-
-
Banker, R.D.1
Potter, G.2
Srinivasan, D.3
-
8
-
-
3042820561
-
A stochastic cost frontier in the Portuguese hotel industry
-
Barros, C.P. (2004), "A stochastic cost frontier in the Portuguese hotel industry", Tourism Economics, Vol. 10 No. 2, pp. 177-92.
-
(2004)
Tourism Economics
, vol.10
, Issue.2
, pp. 177-92
-
-
Barros, C.P.1
-
9
-
-
33750143420
-
Evaluating the efficiency of a small hotel chain with a Malmquist Productivity Index
-
Barros, C.P. (2005), "Evaluating the efficiency of a small hotel chain with a Malmquist Productivity Index", The International Journal of Tourism Research, Vol. 7 No. 3, pp. 173-84.
-
(2005)
The International Journal of Tourism Research
, vol.7
, Issue.3
, pp. 173-84
-
-
Barros, C.P.1
-
10
-
-
84986841164
-
The effects of ownership structure and diversification strategy on performance
-
Belkaoui, A. and Pavlik, E. (1992), "The effects of ownership structure and diversification strategy on performance", Managerial and Decision Economics, Vol. 13 No. 4, pp. 343-52.
-
(1992)
Managerial and Decision Economics
, vol.13
, Issue.4
, pp. 343-52
-
-
Belkaoui, A.1
Pavlik, E.2
-
11
-
-
84989078877
-
Performance differences in related and unrelated diversified firms
-
Bettis, R. (1981), "Performance differences in related and unrelated diversified firms", Strategic Management Journal, Vol. 2 No. 4, pp. 379-93.
-
(1981)
Strategic Management Journal
, vol.2
, Issue.4
, pp. 379-93
-
-
Bettis, R.1
-
12
-
-
0001876010
-
The balanced scorecard: Short-term guest or long-term resident?
-
Brown, J.B. and McDonnell, B. (1995), "The balanced scorecard: short-term guest or long-term resident?", International Journal of Contemporary Hospitality Management, Vol. 7 No. 2, pp. 7-11.
-
(1995)
International Journal of Contemporary Hospitality Management
, vol.7
, Issue.2
, pp. 7-11
-
-
Brown, J.B.1
McDonnell, B.2
-
13
-
-
0002403122
-
Data envelopment analysis: Partial survey and applications for management accounting
-
Callen, J.L. (1991), "Data envelopment analysis: partial survey and applications for management accounting", Journal of Management Accounting Research, Vol. 3, pp. 35-56.
-
(1991)
Journal of Management Accounting Research
, vol.3
, pp. 35-56
-
-
Callen, J.L.1
-
14
-
-
0018032112
-
Measuring the efficiency of decision-making units
-
Charnes, A., Cooper, W.W. and Rhodes, E. (1978), "Measuring the efficiency of decision-making units", European Journal of Operational Research, Vol. 2 No. 6, pp. 429-44.
-
(1978)
European Journal of Operational Research
, vol.2
, Issue.6
, pp. 429-44
-
-
Charnes, A.1
Cooper, W.W.2
Rhodes, E.3
-
15
-
-
3142687603
-
A DEA evaluation of Taipei hotels
-
Chiang, W.E., Tsai, M.H. and Wang, L.S.M. (2004), "A DEA evaluation of Taipei hotels", Annals of Tourism Research, Vol. 31 No. 3, pp. 712-15.
-
(2004)
Annals of Tourism Research
, vol.31
, Issue.3
, pp. 712-15
-
-
Chiang, W.E.1
Tsai, M.H.2
Wang, L.S.M.3
-
16
-
-
0035644553
-
Sensitivity and stability analysis in DEA: Some recent developments
-
Cooper, W.W., Li, S., Seiford, L.M., Tone, K., Trall, R.M. and Zhu, J. (2001), "Sensitivity and stability analysis in DEA: some recent developments", Journal of Productivity Analysis, Vol. 15 No. 3, pp. 217-46.
-
(2001)
Journal of Productivity Analysis
, vol.15
, Issue.3
, pp. 217-46
-
-
Cooper, W.W.1
Li, S.2
Seiford, L.M.3
Tone, K.4
Trall, R.M.5
Zhu, J.6
-
17
-
-
27144490061
-
Hotel-industry averages: An inaccurate tool for measuring performance
-
Enz, C.A., Canina, L. and Walsh, K. (2001), "Hotel-industry averages: an inaccurate tool for measuring performance", Cornell Hotel and Restaurant Administration Quarterly, Vol. 42 No. 6, pp. 22-32.
-
(2001)
Cornell Hotel and Restaurant Administration Quarterly
, vol.42
, Issue.6
, pp. 22-32
-
-
Enz, C.A.1
Canina, L.2
Walsh, K.3
-
18
-
-
0347459484
-
Hilton Hotels - a comprehensive approach to delivering value for all stakeholders
-
Huckestein, D. and Duboff, R. (1999), "Hilton Hotels - a comprehensive approach to delivering value for all stakeholders", Cornell Hotel and Restaurant Administration Quarterly, Vol. 40 No. 4, pp. 28-38.
-
(1999)
Cornell Hotel and Restaurant Administration Quarterly
, vol.40
, Issue.4
, pp. 28-38
-
-
Huckestein, D.1
Duboff, R.2
-
19
-
-
0042074498
-
Subjectivity and the weighting of performance measures: Evidence from a balanced scorecard
-
Ittner, C., Larcker, D. and Meyer, M. (2003), "Subjectivity and the weighting of performance measures: evidence from a balanced scorecard", The Accounting Review, Vol. 78 No. 3, pp. 725-58.
-
(2003)
The Accounting Review
, vol.78
, Issue.3
, pp. 725-58
-
-
Ittner, C.1
Larcker, D.2
Meyer, M.3
-
20
-
-
0026494564
-
The balanced scorecard: Measures that drive performance
-
Kaplan, R.S. and Norton, D.P. (1992), "The balanced scorecard: measures that drive performance", Harvard Business Review, Vol. 70 No. 1, pp. 71-9.
-
(1992)
Harvard Business Review
, vol.70
, Issue.1
, pp. 71-9
-
-
Kaplan, R.S.1
Norton, D.P.2
-
21
-
-
0000142161
-
Putting the balanced scorecard to work
-
Kaplan, R.S. and Norton, D.P. (1993), "Putting the balanced scorecard to work", Harvard Business Review, Vol. 71 No. 5, pp. 134-43.
-
(1993)
Harvard Business Review
, vol.71
, Issue.5
, pp. 134-43
-
-
Kaplan, R.S.1
Norton, D.P.2
-
22
-
-
0004098017
-
-
Harvard Business School Press, Boston, MA
-
Kaplan, R.S. and Norton, D.P. (1996), The Balanced Scorecard, Harvard Business School Press, Boston, MA.
-
(1996)
The Balanced Scorecard
-
-
Kaplan, R.S.1
Norton, D.P.2
-
23
-
-
0002704816
-
Evaluating a hotel GM's performance: A case study in benchmarking
-
Morey, R.C. and Dittman, D.A. (1995), "Evaluating a hotel GM's performance: a case study in benchmarking", Cornell Hotel and Restaurant Administration Quarterly, Vol. 36 No. 5, pp. 30-5.
-
(1995)
Cornell Hotel and Restaurant Administration Quarterly
, vol.36
, Issue.5
, pp. 30-5
-
-
Morey, R.C.1
Dittman, D.A.2
-
24
-
-
70350667307
-
Performance evaluation of worldwide hotel industry using data envelopment analysis
-
Chapter 22, in Jauhari, V. (Ed.), The Haworth Press, New York, NY
-
Neves, J. and Lourenço, S. (2008), "Performance evaluation of worldwide hotel industry using data envelopment analysis", Chapter 22, in Jauhari, V. (Ed.), Global Cases in Hospitality Industry, The Haworth Press, New York, NY, pp. 501-22.
-
(2008)
Global Cases in Hospitality Industry
, pp. 501-22
-
-
Neves, J.1
Lourenço, S.2
-
25
-
-
84986139359
-
Hotel performance and competitive advantage: A contingency approach
-
Phillips, P.A. (1999), "Hotel performance and competitive advantage: a contingency approach", International Journal of Contemporary Hospitality Management, Vol. 11 No. 7, pp. 359-66.
-
(1999)
International Journal of Contemporary Hospitality Management
, vol.11
, Issue.7
, pp. 359-66
-
-
Phillips, P.A.1
-
26
-
-
0037948964
-
Hospitality-productivity assessment using data envelopment analysis
-
Reynolds, D. (2003), "Hospitality-productivity assessment using data envelopment analysis", Cornell Hotel and Restaurant Administration Quarterly, Vol. 44 No. 2, pp. 130-7.
-
(2003)
Cornell Hotel and Restaurant Administration Quarterly
, vol.44
, Issue.2
, pp. 130-7
-
-
Reynolds, D.1
-
27
-
-
0003859052
-
-
Academic Press Inc., San Diego, CA
-
Ryan, B., Scapens, R. and Theobald, M. (1992), Research Method and Methodology in Finance and Accounting, Academic Press Inc., San Diego, CA.
-
(1992)
Research Method and Methodology in Finance and Accounting
-
-
Ryan, B.1
Scapens, R.2
Theobald, M.3
-
28
-
-
84925776081
-
Using data envelopment analysis for measuring and benchmarking productivity in the hotel sector
-
Sigala, M., Jones, P., Lockwood, A. and Airey, D. (2004), "Using data envelopment analysis for measuring and benchmarking productivity in the hotel sector", Journal of Travel & Tourism Marketing, Vol. 16 Nos 2-3, pp. 39-60.
-
(2004)
Journal of Travel & Tourism Marketing
, vol.16
, Issue.2-3
, pp. 39-60
-
-
Sigala, M.1
Jones, P.2
Lockwood, A.3
Airey, D.4
-
29
-
-
0004044647
-
The Quest for Value
-
Harper Business, New York, NY
-
Stewart, G. III (1991), The Quest for Value, Harper Business, New York, NY.
-
(1991)
-
-
Stewart, G.I.I.I.1
-
31
-
-
0020447904
-
Spatial analysis of the US lodging industry
-
Van Doren, C.S. and Gustke, L.D. (1982), "Spatial analysis of the US lodging industry", Annals of Tourism Research, Vol. 9 No. 4, pp. 543-63.
-
(1982)
Annals of Tourism Research
, vol.9
, Issue.4
, pp. 543-63
-
-
van Doren, C.S.1
Gustke, L.D.2
-
32
-
-
0002347836
-
The lodging index: An economic indicator for the hotel/motel industry
-
Wassenaar, K. and Stafford, E.R. (1991), "The lodging index: an economic indicator for the hotel/motel industry", Journal of Travel Research, Vol. 30 No. 1, pp. 18-21.
-
(1991)
Journal of Travel Research
, vol.30
, Issue.1
, pp. 18-21
-
-
Wassenaar, K.1
Stafford, E.R.2
-
33
-
-
0004324720
-
Facts and figures
-
World Tourism Organization (2004), (accessed October 2004)
-
World Tourism Organization (2004), "Facts and figures", available at: www.world-tourism.org/facts/wtb.html (accessed October 2004).
-
-
-
-
35
-
-
0033900108
-
Multi-factor performance measure model with an application to Fortune 500 companies
-
Zhu, J. (2000), "Multi-factor performance measure model with an application to Fortune 500 companies", European Journal of Operational Research, Vol. 123, pp. 105-24.
-
(2000)
European Journal of Operational Research
, vol.123
, pp. 105-24
-
-
Zhu, J.1
-
36
-
-
0012330692
-
-
2nd ed., Kluwer Academic Publishers, Norwall, MA
-
Zhu, J. (2004), Quantitative Models for Performance Evaluation and Benchmarking, 2nd ed., Kluwer Academic Publishers, Norwall, MA.
-
(2004)
Quantitative Models for Performance Evaluation and Benchmarking
-
-
Zhu, J.1
|