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Volumn , Issue , 2013, Pages 501-522

Performance evaluation of worldwide hotel industry using the data envelopment analysis

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Indexed keywords


EID: 70350667307     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1300/5923_22     Document Type: Chapter
Times cited : (2)

References (28)
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    • Kaplan, R. and Norton, D.P. (1992). The balanced scorecard: Measures that drives performance. Harvard Business Review, (January-February): 71-79.
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    • Putting the balanced scorecard to work
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    • Kaplan, R.S.1    Norton, D.P.2
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    • Phillips, P.A. (1999b). Performance measurement systems and hotels: A new conceptual framework. International Journal of Hospitality Management, 18(2): 171-182.
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    • Phillips, P.A.1
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    • Hospitality-productivity assessment using data envelopment analysis
    • Reynolds, D. (2003). Hospitality-productivity assessment using data envelopment analysis. Cornell Hotel and Restaurant Administration Quarterly, 44(2): 130-137.
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    • Data envelopment analysis: The evolution of the state of the art (1978-1995)
    • Seiford, L.M. (1996). Data envelopment analysis: The evolution of the state of the art (1978-1995). Journal of Productivity Analysis, 7: 99-137.
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    • Seiford, L.M.1
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    • Spatial analysis of the U.S. lodging industry
    • Van Doren, C.S. and Gustke, L.D. (1982). Spatial analysis of the U.S. lodging industry. Annals of Tourism Research, 9(4): 543-563.
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    • The lodging index: An economic indicator for the hotel/motel industry
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    • Services and functions provided by European city tourist offices: A longitudinal study
    • Wober, K.W., Hwang, Y.H., and Fesenmaier, D.R. (2003). Services and functions provided by European city tourist offices: A longitudinal study. International Journal of Tourism Research, 5(1): 13-27.
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    • Wober, K.W.1    Hwang, Y.H.2    Fesenmaier, D.R.3
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    • Multi-factor performance measure model with an application to fortune 500 companies
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.