The actual usage of ERP systems: An extended technology acceptance perspective

Journal of Research and Practice in Information Technology

Volumn 41, Issue 3, 2009, Pages 263-276

  Shih, Ya Yueh ^a   Huang, Siao Sian ^b  

^a NATIONAL CHIAYI UNIVERSITY   (Taiwan)

^b CHUNG HUA UNIVERSITY   (Taiwan)

Author keywords

Computer anxiety; Computer self efficacy; Structural equation modelling. acm classification: h.4; Technology acceptance model; Top management support

Indexed keywords

COMPUTER ANXIETY; COMPUTER SELF-EFFICACY; STRUCTURAL EQUATION MODELLING. ACM CLASSIFICATION: H.4; TECHNOLOGY ACCEPTANCE MODEL; TOP MANAGEMENT SUPPORT;

COMPETITION; EXPOSURE CONTROLS; MATHEMATICAL MODELS; PROFITABILITY; TECHNOLOGY;

ENTERPRISE RESOURCE PLANNING;

EID: 70349459491     PISSN: 1443458X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (43)

1. AKKERMANS, H. and VAN HELDEN, K. (2002) : Vicious and virtuous cycles in ERP implementation: A case study of interrelations between critical success factors, European Journal of Information Systems, 11: 35-46.
2. AMOAKO-GYAMPAH, K. (2007) : Perceived usefulness, user involvement and behavioural intention: An empirical study of ERP implementation, Computers in Human Behaviour, 23:1232-1248.
3. AMOAKO-GYAMPAH, K. and SALAM, A. F. (2004) : An extension of the technology acceptance model in an ERP implementation environment, Information & Management, 41 (6) : 731-745.
4. BAGOZZI, R. P. and HEARTHERTON, T. F. (1994) : A general approach to representing multifaceted personality constructs: Application to state self-esteem, Structural Equation Modeling, 1 (1) : 35-67.
5. BANDURA, A. (1977) : Self-efficacy: Toward a unifying theory of behavioural change. Psychological Review, 84 (2) : 191-215.
6. BANDURA, A. (1982) : Self-efficacy mechanism in human agency, American Psychologist, 37: 122-147.
7. BOTTA-GENOULAZ, V., MILLET, P. A. and GRABOT, B. (2005) : A survey on the recent research literature on ERP systems. Computers in Industry, 56: 510-522.
8. BROWN, I. TJ. and TOWN, C. (2002) : Individual and technological factors affecting perceived ease of use of Web-based learning technologies in a developing country. The Electronic Journal on Information Systems in Developing Country, 9 (5) : 1-15.
9. BYRNE, B. M. (1998) : Structural equation modeling with Lisrel, Prelis, and Simplis. New York: Lawrence Erlbaum.
10. CHUA, S. L., CHEN, D. and WONG, A, (1999) : Computer anxiety and its correlates: A meta-analysis, Computers in Human Behaviour, 15 (5) : 609-623.
11. COMPEAU, D. R. and HIGGINS, C. A. (1995) : Computer self-efficacy: Development of a measure and initial test, MIS Quarterly, 19: 189-211.
12. CUDECK, R. and BROWNE, M. W. (1983) : Cross-validation of covariance structures, Multivariate Behavioural Research, 18: 147-167.
13. DAVIS, F. D., BAGOZZI, R. P. and WARSHAW, P. R. (1989), User acceptance of computer technology: A comparison of two theoretical models, Management Science, 35:982-1003.
14. DAVIS, F. D. (1989) : Perceived usefulness, perceived ease of use and user acceptance of information technology. MIS Quarterly, 13 (3) : 319-339.
15. DEVELLIS, R. F. (1991) : Scale development: Theory and applications. Newbury Park, CA: Sage.
16. ESTEVES, J. and PASTOR, J. (2001) : Enterprise resource planning systems research: An annotated bibliography, Communications of the Association of Information Systems, 7: 1-52.
17. FISHBEIN, M. A. and AJZEN, I. (1975) : Belief, attitude, intention and behaviour: an introduction to theory and research. Reading MA: Addison-Wesley.
18. FORNELL, C. and LARCKER, D. F. (1981) : Structural equation models with unobserved variables and measurement errors, Journal of Marketing Research, 18 (1) : 38-50.
19. GIST, M. E. (1987) : Self-efficacy: implications for organizational behavioural and human resource management. Academic Management Review, 12:472-485.
20. HAIR, J. F., ANDERSON, R. E., TATHAM, R. L. and BLACK, W. C. (1995) : Multivariate data analysis with readings, Englewood Chiffs. NJ: Prentice Hall International.
21. IGBARIA, M. (1990) : End-user computing effectiveness: A structural equation model. Omega, 18: 637-752.
22. IGBARIA, M. (1993) : User acceptance of microcomputer technology: An empirical test, Omega, 21: 73-90.
23. IGBARIA, M. and IIVARI, J. (1995), The effects of self-efficacy on computer usage, Omega, 23 (6), pp. 587-605.
24. JORESKOG, K. G. and SORBOM, D. (1993) : LISREL 8: Structural equations modeling with the SIMPLES command language. Chicago, IL: Scientific Software, International.
25. KEARNS, G. S. (2006) : The effect of top management support of SISP on strategic IS management: Insights from the US electric power industry, Omega, 34 (3) : 236-253.
26. LANDER, M. C., PURVIS, R. L., McCRAY, G. E. and LEIGH, W. (2004) : Trust building mechanisms utilized in outsourced IS development projects: A case study, Information & Management, 41 (4) : 509-528.
27. MOON, Y. B. (2007) : Enterprise Resource Planning (ERP) : A review of the literature, International Journal of Management and Enterprise Development, 4 (3) : 235-264.
28. NUNNALY, J. C. (1967) : Psychometric theory, New York: McGraw-Hill.
29. OLIVER, T. A. and SHAPIRO, F. (1993) : Self-efficacy and computers. Journal of Computer-Based Interactions, 20: 81-85.
30. REISINGER, Y. and TURNER, L. (1999) : Structural equation modeling with Lisrel: Application in tourism, Tourism Management, 20:71-88.
31. ROSEN, L. D. and WEIL, MM. (1992) : Measuring technophobia, a manual for the administration and scoring of the computer anxiety rating scale, the computer thoughts survey and the general attitude toward computer scale. USA: Chapman University.
32. SAFFORD, S. M. and WORTHINGTON, J. E. (1999) : Computer anxiety in individuals with serious mental illness, Computers in Human Behaviour, 15 (6) : 735-745.
33. SHIH, Y. Y. (2006) : The effect of computer self-efficacy on enterprise resource planning usage, Behaviour & Information Technology, 25 (5) : 407-411.
34. SOHAL, A. S., MOSS, S, and NG L. (2001) : Comparing IT success in manufacturing and service industries. International Journal of Operations & Production Management, 21 (1/2) : 30-45.
35. SOMERS, T. M. and NELSON, K. (2001) : The impact of critical success factors across the stages of enterprise resource planning implementation, in Proceedings of the 34th Hawaii international conference on systems sciences (HICSS-34), Maui, Hawaii.
36. STEIGER, J. (1990) : Structural model evaluation and modification: an interval estimation approach. Multivariate Behavioural Research, 25: 173-180.
37. TORKZADEH, G. and VAN DYKE, T. P. (2001) : Development and validation of an Internet self-efficacy scale. Behaviour & Information Technology, 20 (4) : 275-280.
38. TORKZADEH, G., CHANG, J. C J. and DEMIRHAN, D. (2006) : A contingency model of computer and internet self-efficacy, Information & Management, 43:541-550.
39. VENKATESH, V. (2000) : Determinants of perceived ease of use: Integrating control, intrinsic motivation and emotion into the technology acceptance model, Information Systems Research, 11 (4) : 342-365.
40. VENKATESH, V. and DAVIS, F. D. (2000) : A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46 (2) : 186-204.
41. WANG, E. T. G. and CHEN, J. H. F. (2006) : Effects of internal support and consultant quality on the consulting process and ERP system quality, Decision Support Systems, 42 (2) : 1029-1041.
42. WEXLER, J. (2001) : Why computer users accept new systems, Sloan Management Review, 42 (3) : 17.
43. WOOD, RE. and BANDURA, A. (1989) : Social cognitive theory of organizational management, Academy of Management Review, 14: 361-384.