Determination of key performance indicators with enterprise resource planning systems in engineering construction firms

Journal of Construction Engineering and Management

Volumn 135, Issue 10, 2009, Pages 965-978

  Skibniewski, Mirosaw J ^a   Ghosh, Saumyendu ^a  

^a UNIVERSITY OF MARYLAND   (United States)

Author keywords

Construction management; Information management; Information Technology (IT)

Indexed keywords

BUSINESS PROCESS; CONSTRUCTION FIRMS; CONSTRUCTION MANAGEMENT; ENGINEERING AND CONSTRUCTION FIRMS; ENTERPRISE MANAGEMENT SYSTEM; ENTERPRISE RESOURCE PLANNING SYSTEMS; ERP SYSTEM; ERP SYSTEMS IMPLEMENTATIONS; KEY PERFORMANCE INDICATORS; QUALITATIVE ASPECTS; TIME SENSITIVITY; TWO-DIMENSION; UNIFIED APPROACH;

BENCHMARKING; CONSTRUCTION INDUSTRY; ENGINEERING; INFORMATION MANAGEMENT; INFORMATION TECHNOLOGY; PROJECT MANAGEMENT; RESOURCE ALLOCATION;

ENTERPRISE RESOURCE PLANNING;

EID: 70349337781     PISSN: 07339364     EISSN: None     Source Type: Journal    
DOI: 10.1061/(ASCE)0733-9364(2009)135:10(965)     Document Type: Article

References (44)

1. Bassioni, H. A., Price, A. D. F., and Hassan, T. M. (2004). " Performance measurement in construction.." J. Manage. Eng. 0742-597X, 20 (2), 42-50. 10.1061/(ASCE)0742-597X(2004)20:2(42) (Pubitemid 40329300)
2. Beatham, S., Anumba, C. J., Thorpe, T., and Hedges, I. (2004). " KPIs-A critical appraisal of their use in construction.." Benchmarking, Int. J. 1463-5771, 11 (1), 93-117. 10.1108/14635770410520320 (Pubitemid 41137109)
3. Buttazzo, G., Lipari, L., Abeni, L., and Caccamo, M. (2005). Soft real-time systems: Predictability vs. efficiency, Springer, New York.
4. Castillo, E., Hadi, A. S., Balakrishnan, N., and Sarabia, J. M. (2005). Extreme values and related models with applications in engineering and science, Wiley, New York.
5. Choudhury, V., and Sampler, J. (1997). " Information specificity andenvironment scanning: An economic perspective.." MIS Q. 0276-7783, 21 (1), 25-53. 10.2307/249741
6. Chung, B. Y., Skibniewski, M. J., and Kwak, Y. H. (2009). " Developing ERP systems success model for the construction industry.." J. Constr. Eng. Manage., 135 (3), 207-216. 10.1061/(ASCE)0733-9364(2009)135:3(207)
7. Chung, B. Y., Skibniewski, M. J., and Lucas, H. C. (2008). " Analyzing enterprise resource planning system implementation factors inthe engineering-construction industry.." J. Comput. Civ. Eng., 22 (6), 373-382. 10.1061/(ASCE)0887-3801(2008)22:6(373)
8. Construction Best Practice Program-Key Performance Indicators. (2004). Construction best practice program key performance indicators, 〈 http://www.constructingexcelleance.org.uk 〉 (Apr. 2006).
9. Costa, D. B., Formoso, C. T., Kagioglou, M., and Alarcon, L. F. (2004). " Performance measurement systems for benchmarking in the construction industry.." Proc. 12th Annual Lean Construction Conference, Helsingor, Denmark, 451-463.
10. Davenport, T. (2006). " Completing for analytics.." Harvard Bus. Rev. 0017-8012, 84 (1), 98-107.
11. Doz, Y., Santos, J., and Williamson, P. (2001). " From global to metanational.." Harvard Business School Press, 1st Ed. (Nov. 15, 2001).
12. Drayer, R., and Wight, R. (2002). " Getting the most from your ERP system.." Supply Chain Manage. Rev., 6 (3), 44-53.
13. Drucker, P. (1995). " The information executives truly need.." Harvard Bus. Rev. 0017-8012, 73 (1), 54-62.
14. Durrani, T. S., Forbes, S., and Carrie, A. (2000). " Extending the balanced scorecard for technology development.." Proc., Int. Engineering Management Conf. 2000, IEEE Engineering Management Society, Oxford, U.K.
15. Esteves, J., and Pastor, J. (2004). " Using a multimethod approach to research enterprise systems implementations.." Electron. J. Business Res. Meth. 1477-7029, 2 (2), 69-82.
16. Fairchild, A. M. (2002) " Knowledge management metrics via a balanced scorecard methodology.." Proc., 35th Hawaii Int. Conf. on System Sciences, Vol. 8, Univ. of Hawaii, 243.
17. Ghosh, S. (2002). " Challenges on a global implementation of ERP software.." Proc., Engineering Management Conf. 2002, Vol. 1, IEMC, 101-106.
18. Hantos, P., and Gisberg, M. (2000). " Identifying software productivity improvement approaches and risks: Construction industry case study.." IEEE Software, 17 (1), 48-56. 10.1109/52.819968 (Pubitemid 30527448)
19. Kagioglou, M., Cooper, R., and Aound, G. (2001). " Performance management in construction: A conceptual framework.." Constr. Manage. Econom. 0144-6193, 19 (1), 85-95. 10.1080/01446190010003425
20. Kogut, B., and Zander, U. (1993). " Knowledge of the firm and the evolutionary theory of the multinational corporation.." J. Int. Business Stud., 24, 625-645.
21. Lee, S., Arif, A. U., and Jang, H. (2004) " Quantified benefit of implementing enterprise resource planning through process simulation.." Can. J. Civ. Eng. 0315-1468, 31 (2), 263-271. 10.1139/l03-100 (Pubitemid 38861280)
22. Mankins, M. C., and Steele, R. (2005). " Turning great strategy into great performance.." Harvard Bus. Rev. 0017-8012, 83 (1), 64-72.
23. Markus, M. L., and Tanis, C. (2000). " The enterprise systems experience-From adoption to success.." Framing the domains of IT research: Glimpsing the future through the past, R. W. Zmud, ed., Pinnaflex Educational Resources, Cincinnati.
24. Mohamed, S. (2003). " Web-based technology in support of construction supply chain networks.." Work study, Vol. 52, Emerald Group Publishing, 13-19.
25. Mohsini, R. A., and Davidson, C. H. (1992). " Determinants of performance in the traditional building process.." Constr. Manage. Econom. 0144-6193, 10 (4), 343-359. 10.1080/01446199200000030
26. Navon, R., and Goldschmidt, E. (2002). " Monitoring labor inputs: Automated-data-collection model and enabling technologies.." Autom. Constr. 0926-5805, 12 (2), 185-199. 10.1016/S0926-5805(02)00043-2
27. Nolan, R. (1979). " Managing the crises in data processing.." Harvard Bus. Rev. 0017-8012, March-April.
28. O'Connor, J. T., and Dodd, S. C. (2000). " Achieving integration on capital projects with enterprise resource planning system.." Autom. Constr. 0926-5805, 9 (5), 515-524. 10.1016/S0926-5805(00)00062-5 (Pubitemid 30890173)
29. Pal, S. K., and, Pal, A., (2001). Pattern recognition: From classical to modern approaches, World Scientific, River Edge, N.J., 1-23.
30. Rolland, C., and Prakash, N. (2001). " Matching ERP system functionality to customer requirements.." Proc., 5th IEEE International Symposium on Requirements Engineering, IEEE, Piscataway, N.J.
31. Ross, J. W. (1999). " Surprising facts about implementing ERP.." IT Prof. 1520-9202, 1 (4), 65-68. 10.1109/6294.781626
32. Seang, P. (2003). " Best practices in KPI.." Proc., National Conf. Key Performance Indicators, Kuala Lumpur.
33. Shi, J. J., and Halpin, D. W. (2003). " Enterprise resource planning for construction business management.." J. Constr. Eng. Manage. 0733-9364, 129 (2), 214-221. 10.1061/(ASCE)0733-9364(2003)129:2(214) (Pubitemid 40265491)
34. Spathis, C., and Constantinides, S. (2003). " The usefulness of ERP systems for effective management.." Int. Manage. Data Syst., 103 (9), 677-685. 10.1108/02635570310506098
35. Stensrud, E., and Myrtveit, I. (2003). " Identifying high performance ERP projects.." IEEE Trans. Software Eng. 0098-5589, 29 (5), 398-416. 10.1109/TSE.2003.1199070
36. Stewart, R. A. (2007). " IT enhanced project information management in construction: Pathways to improved performance and strategic competitiveness.." Autom. Constr. 0926-5805, 16 (4), 511-517. 10.1016/j.autcon.2006.09.001 (Pubitemid 46304220)
37. Tatari, O., Castro-Lacouture, D., and Skibniewski, M. (2006). " Current state of construction enterprise information systems: Survey research.." Constr. Innovation 1471-4175, 7 (4), 310-319. 10.1108/14714170710780075
38. Tatari, O., Castro-Lacouture, D., and Skibniewski, M. J. (2008). " Performance evaluation of construction enterprise resource planning systems..." J. Manage. Eng., 24 (4), 198-206. 10.1061/(ASCE)0742-597X(2008) 24:4(198)
39. Vidal, J. B., and Möller, M. (2007). " When should leaders share information with their subordinates? " J. Econ. Manage. Strategy, 16 (2), 251-283. 10.1111/j.1530-9134.2007.00139.x 1058-6407
40. Voordijk, H., Leuven, A. V., and Laan, A. (2003). " Enterprise resource planning in a large construction firm: Implementation analysis.." Constr. Manage. Econom. 0144-6193, 21 (5), 511-521. 10.1080/0144619032000072155 (Pubitemid 36967873)
41. Ward, S. C., Curtis, B., and Chapman, C. B. (1991). " Objectives and performance in construction projects.." Constr. Manage. Econom. 0144-6193, 9 (4), 343-353. 10.1080/01446199100000027
42. Wieder, B., Booth, P., Matolcsy, Z. P., and Ossimitz, M. (2006). " The impact of ERP systems on firm and business process performance.." Proc., Int. Conf. Information Systems, AIS, 13-29.
43. Willcocks, L., and Sykes, R. (2002). " Enterprise resource planning: The role of the CIO and its function in ERP.." Comm. ACM, 43 (4), 32-38. 10.1145/332051.332065
44. Yang, J. -B., Wu, C. -T., and Tsai, C. -H. (2007). " Selection of an ERP system for a construction firm in Taiwan: A case study.." Autom. Constr. 0926-5805, 16 (6), 787-796. 10.1016/j.autcon.2007.02.001 (Pubitemid 46839174)