Prioritizing academic library service quality indicators using fuzzy approach: Case study: Libraries of Ferdowsi university

Library Management

Volumn 30, Issue 4-5, 2009, Pages 319-333

  Jamali, Reza ^a   Tooranloo, Hossein Sayyadi ^a  

^a YAZD UNIVERSITY   (Iran)

Author keywords

Academic libraries; Customer services quality; Fuzzy logic; Iran; SERVQUAL

Indexed keywords

EID: 70349312792     PISSN: 01435124     EISSN: None     Source Type: Journal    
DOI: 10.1108/01435120910957977     Document Type: Article

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