Perceptions of quality service at the University of Botswana Library: What Nova says

Library Management

Volumn 20, Issue 7, 1999, Pages 373-383

  Thapisa, A P N ^a   Gamini, Venus ^a  

^a UNIVERSITY OF BOTSWANA   (Botswana)

Author keywords

Academic libraries; Botswana; Performance measurement; Quality management; Surveys

Indexed keywords

EID: 84986047360     PISSN: 01435124     EISSN: None     Source Type: Journal    
DOI: 10.1108/01435129910285145     Document Type: Article

References (15)

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