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Volumn 12, Issue 1, 2009, Pages 87-99

Understanding emotional reactions for negative services: The impact of efficacy beliefs and stage in process

Author keywords

Efficacy beliefs; Health care service; Mammography; Stress

Indexed keywords


EID: 69849098037     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/1094670509334187     Document Type: Article
Times cited : (20)

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