The relationship between strategic orientation, service innovation, and performance

International Journal of Physical Distribution and Logistics Management

Volumn 39, Issue 4, 2009, Pages 282-300

  Grawe, Scott J ^a   Chen, Haozhe ^b   Daugherty, Patricia J ^a  

^a UNIVERSITY OF OKLAHOMA   (United States)

^b EAST CAROLINA UNIVERSITY   (United States)

Author keywords

China; Competitive strategy; Customer orientation; Electronics industry; Innovation; Resource management; Service levels

Indexed keywords

EID: 69649093237     PISSN: 09600035     EISSN: None     Source Type: Journal    
DOI: 10.1108/09600030910962249     Document Type: Article

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