메뉴 건너뛰기




Volumn 26, Issue 1, 2009, Pages 225-256

A design approach for collaboration processes: A multimethod design science study in collaboration engineering

Author keywords

Collaboration engineering; Design science; Facilitation; Group support systems (GSS); Pattern language

Indexed keywords

COLLABORATION ENGINEERING; DESIGN SCIENCE; FACILITATION; GROUP SUPPORT SYSTEMS (GSS); PATTERN LANGUAGE;

EID: 69249106016     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.2753/MIS0742-1222260109     Document Type: Article
Times cited : (134)

References (74)
  • 3
    • 33645302479 scopus 로고    scopus 로고
    • A tale of two cities: Case studies of GSS transition in two organizations
    • Agres, A.; Vreede, G.-J. de; and Briggs, R.O. A tale of two cities: Case studies of GSS transition in two organizations. Group Decision and Negotiation, 14, 4 (2005), 256-266.
    • (2005) Group Decision and Negotiation , vol.14 , Issue.4 , pp. 256-266
    • Agres, A.1    De Vreede, G.-J.2    Briggs, R.O.3
  • 5
    • 0003501019 scopus 로고    scopus 로고
    • A GDSS agenda builder for inexperienced facilitators
    • G.-J. de Vreede and F. Ackermann (eds.), Delft: Delft University of technology
    • Antunes, P.; Ho, T.; and CarriçO, L. A GDSS agenda builder for inexperienced facilitators. In G.-J. de Vreede and F. Ackermann (eds.), Proceedings of the Tenth EuroGDSS Workshop. Delft: Delft University of technology, 1999, pp. 1-15.
    • (1999) Proceedings of the Tenth EuroGDSS Workshop , pp. 1-15
    • Antunes, P.1    Ho, T.2    Carriço, L.3
  • 8
    • 0003490245 scopus 로고
    • Computers in top-level decision making
    • July-August
    • Brady, R.H. Computers in top-level decision making. Harvard Business Review, 45, 4 (July-August 1967), 67-76.
    • (1967) Harvard Business Review , vol.45 , Issue.4 , pp. 67-76
    • Brady, R.H.1
  • 9
    • 15044354253 scopus 로고    scopus 로고
    • Gathering innovative end-user feedback for continuous development of information systems: A repeatable and transferable e-collaboration process
    • Bragge, J.; Merisalorantanen, H.; and Hallikainen, P. Gathering innovative end-user feedback for continuous development of information systems: A repeatable and transferable e-collaboration process. IEEE Transactions on Professional Communication, 48, 1 (2005), 55-67.
    • (2005) IEEE Transactions on Professional Communication , vol.48 , Issue.1 , pp. 55-67
    • Bragge, J.1    Merisalorantanen, H.2    Hallikainen, P.3
  • 12
    • 33750871112 scopus 로고    scopus 로고
    • Meeting satisfaction for technology-supported groups: An empirical validation of a goal-attainment model
    • Briggs, R.O.; Reinig, B.A.; and Vreede, G.-J. de. Meeting satisfaction for technology-supported groups: An empirical validation of a goal-attainment model. Small Group Research, 37, 6 (2006), 585-611.
    • (2006) Small Group Research , vol.37 , Issue.6 , pp. 585-611
    • Briggs, R.O.1    Reinig, B.A.2    De Vreede, G.-J.3
  • 13
    • 0037368621 scopus 로고    scopus 로고
    • Collaboration engineering with thinklets to pursue sustained success with group support systems
    • Spring
    • Briggs, R.O.; Vreede, G.-J. de; and Nunamaker, J.F., Jr. Collaboration engineering with thinklets to pursue sustained success with group support systems. Journal of Management Information Systems, 19, 4 (Spring 2003), 31-63.
    • (2003) Journal of Management Information Systems , vol.19 , Issue.4 , pp. 31-63
    • Briggs, R.O.1    De Vreede, G.-J.2    Nunamaker Jr., J.F.3
  • 17
    • 84860688604 scopus 로고
    • The importance of facilitator role behaviors in different face to face group support systems environments
    • R.H. Sprague Jr. (ed.), Los Alamitos: IEEE computer Society Press,available at
    • Clawson, V.K., and Bostrom, R.P. The importance of facilitator role behaviors in different face to face group support systems environments. In R.H. Sprague Jr. (ed.), Proceedings of the Twenty-Eighth Annual Hawaii International Conference on System Sciences. Los Alamitos: IEEE computer Society Press, 1995, pp. 181-190 (available at www2.computer. org/plugins/dl/pdf/proceedings/hicss/ 1995/6945/00/69450181.pdf?template=1&loginState= 1&userData=anonymous- IP%253a%253a127.0.0.1).
    • (1995) Proceedings of the Twenty-Eighth Annual Hawaii International Conference on System Sciences , pp. 181-190
    • Clawson, V.K.1    Bostrom, R.P.2
  • 18
    • 84970235094 scopus 로고
    • The role of the facilitator in computer-supported meetings
    • Clawson, V.K.; Bostrom, R.; and Anson, R. The role of the facilitator in computer-supported meetings. Small Group Research, 24, 4 (1993), 547-565.
    • (1993) Small Group Research , vol.24 , Issue.4 , pp. 547-565
    • Clawson, V.K.1    Bostrom, R.2    Anson, R.3
  • 21
    • 0011805855 scopus 로고    scopus 로고
    • Understanding ft and appropriation effects in group support systems via meta-analysis
    • Dennis, A.R.; Wixom, B.H.; and Vandenberg, R.J. Understanding ft and appropriation effects in group support systems via meta-analysis. MIS Quarterly, 25, 2 (2001), 167-183.
    • (2001) MIS Quarterly , vol.25 , Issue.2 , pp. 167-183
    • Dennis, A.R.1    Wixom, B.H.2    Vandenberg, R.J.3
  • 22
    • 67649109033 scopus 로고    scopus 로고
    • Prescriptive workfow design for collaboration intensive processes using the collaboration engineering approach
    • Deokar, A.V.; Kolfschoten, G.L.; and Vreede, G.-J. de. Prescriptive workfow design for collaboration intensive processes using the collaboration engineering approach. Global Journal of Flexible Systems Management, 9, 4 (2008), 13-24.
    • (2008) Global Journal of Flexible Systems Management , vol.9 , Issue.4 , pp. 13-24
    • Deokar, A.V.1    Kolfschoten, G.L.2    De Vreede, G.-J.3
  • 23
    • 21344492992 scopus 로고
    • Capturing the complexity in advanced technology use: Adaptive structuration theory
    • DeSanctis, G., and Poole, M.S. Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5, 2 (1994), 121-147.
    • (1994) Organization Science , vol.5 , Issue.2 , pp. 121-147
    • Desanctis, G.1    Poole, M.S.2
  • 26
    • 0034434528 scopus 로고    scopus 로고
    • A descriptive evaluation of group support systems case and feld studies
    • Winter
    • Fjermestad, J., and Hiltz, S.R. A descriptive evaluation of group support systems case and feld studies. Journal of Management Information Systems, 17, 3 (Winter 2000-2001), 115-159.
    • (2000) Journal of Management Information Systems , vol.17 , Issue.3 , pp. 115-159
    • Fjermestad, J.1    Hiltz, S.R.2
  • 27
    • 0032223737 scopus 로고    scopus 로고
    • An assessment of group support systems experimental research: Methodology and results
    • Winter
    • Fjermestad, J., and Hiltz, S.R. An assessment of group support systems experimental research: Methodology and results. Journal of Management Information Systems, 15, 3 (Winter 1998-1999), 7-149.
    • (1998) Journal of Management Information Systems , vol.15 , Issue.3 , pp. 7-149
    • Fjermestad, J.1    Hiltz, S.R.2
  • 31
  • 32
    • 0041990771 scopus 로고    scopus 로고
    • The facilitator's perspective on meetings and implications for group support systems design
    • Hayne, S.C. The facilitator's perspective on meetings and implications for group support systems design. DataBase, 30, 3-4 (1999), 72-91.
    • (1999) DataBase , vol.30 , Issue.3-4 , pp. 72-91
    • Hayne, S.C.1
  • 33
    • 0242652022 scopus 로고    scopus 로고
    • Design science research in information systems
    • Hevner, A.; March, S.; Park, J.; and Rahm, S. Design science research in information systems. MIS Quarterly, 28, 1 (2004), 75-105.
    • (2004) MIS Quarterly , vol.28 , Issue.1 , pp. 75-105
    • Hevner, A.1    March, S.2    Park, J.3    Rahm, S.4
  • 35
    • 0003726721 scopus 로고
    • IEEE Standards association, Los Alamitos, CA, available at
    • IEEE Std 610.12 glossary of software engineering terminology. IEEE Standards association, Los Alamitos, CA, 1990 (available at http://standards. ieee.org/reading/ieee/std-public/ description/se/610.12-1990-desc.html).
    • (1990) IEEE Std 610.12 Glossary of Software Engineering Terminology
  • 37
    • 0001841217 scopus 로고    scopus 로고
    • Business process change: A study of methodologies, techniques and tools
    • Kettinger, W.J., and Teng, J.T.C. Business process change: A study of methodologies, techniques and tools. MIS Quarterly, 21, 1 (1997), 55-80.
    • (1997) MIS Quarterly , vol.21 , Issue.1 , pp. 55-80
    • Kettinger, W.J.1    Teng, J.T.C.2
  • 38
    • 85001686728 scopus 로고    scopus 로고
    • Patterns for effective management of virtual projects: Theory and evidence
    • Khazanchi, D., and Zigurs, I. Patterns for effective management of virtual projects: Theory and evidence. International Journal of e?Collaboration, 2, 3 (2006), 25-48.
    • (2006) International Journal of E-Collaboration , vol.2 , Issue.3 , pp. 25-48
    • Khazanchi, D.1    Zigurs, I.2
  • 39
    • 84930761260 scopus 로고    scopus 로고
    • Choice criteria for facilitation techniques: A preliminary classifcation
    • S. Seifert and C. Weinhardt (eds.), Karlsruhe: Universtatsverlag Karlsruhe
    • Kolfschoten, G.L., and Rouwette, E.A.J.A. Choice criteria for facilitation techniques: A preliminary classifcation. In S. Seifert and C. Weinhardt (eds.), Proceedings of the Group Decision and Negotiation Conference. Karlsruhe: Universtatsverlag Karlsruhe, 2006, pp. 1-8.
    • (2006) Proceedings of the Group Decision and Negotiation Conference , pp. 1-8
    • Kolfschoten, G.L.1    Rouwette, E.A.J.A.2
  • 41
    • 63349091113 scopus 로고    scopus 로고
    • Practitioners vs. facilitators a comparison of participant perceptions on success
    • R.H. Sprague Jr. (ed.), Los Alamitos, CA: IEEE Computer Society Press, available at
    • Kolfschoten, G.L.; Duivenvoorde, G.P.J.; Briggs, R.O.; and Vreede, G.-J. de. Practitioners vs. facilitators a comparison of participant perceptions on success. In R.H. Sprague Jr. (ed.), Proceedings for the Forty? Second Annual Hawaii International Conference on System Sciences. Los Alamitos, CA: IEEE Computer Society Press, 2009 (available at www2.computer. org/plugins/dl/pdf/ proceedings/hicss/2009/3450/00/01-06-07.pdf?template=1&loginState= 1&userData=anonymous-IP%253a%253a127.0.0.1).
    • (2009) Proceedings for the Forty? Second Annual Hawaii International Conference on System Sciences
    • Kolfschoten, G.L.1    Duivenvoorde, G.P.J.2    Briggs, R.O.3    Vreede, G.-J.D.4
  • 45
    • 84989030997 scopus 로고
    • Uncertainty in computer applications and its control trough the engineering of software
    • Lehman, M.M. Uncertainty in computer applications and its control trough the engineering of software. Journal of Software Maintenance, 1, 1 (1989), 3-28.
    • (1989) Journal of Software Maintenance , vol.1 , Issue.1 , pp. 3-28
    • Lehman, M.M.1
  • 47
    • 84870885674 scopus 로고    scopus 로고
    • Building a practically useful theory of goal setting and task motivation: A 35-year odyssey
    • September
    • Locke, E.A., and Latham, G.P. Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57 (September 2002), 705-717.
    • (2002) American Psychologist , vol.57 , pp. 705-717
    • Locke, E.A.1    Latham, G.P.2
  • 50
    • 0002286130 scopus 로고
    • On managing science in the systems age: Two schemas for the study of science as a whole systems phenomenon
    • Mitroff, I.I.; Betz, F.; Pondly, L.r.; and Sagasty, F. On managing science in the systems age: two schemas for the study of science as a whole systems phenomenon. TIMS Interfaces, 4, 3 (1974), 46-58.
    • (1974) TIMS Interfaces , vol.4 , Issue.3 , pp. 46-58
    • Mitroff, I.I.1    Betz, F.2    Pondly, L.R.3    Sagasty, F.4
  • 51
    • 0002008892 scopus 로고    scopus 로고
    • Issues and concerns about computer-supported meetings: The facilitator's perspective.
    • Niederman, F.; Beise, C.M.; and Beranek, P.M. Issues and concerns about computer-supported meetings: the facilitator's perspective. MIS Quarterly, 20, 1 (1996), 1-22.
    • (1996) MIS Quarterly , vol.20 , Issue.1 , pp. 1-22
    • Niederman, F.1    Beise, C.M.2    Beranek, P.M.3
  • 54
    • 20444481975 scopus 로고    scopus 로고
    • The adoption and use of collaboration information technologies: International comparisons
    • Pervan, G.P; Bajwa, D.S.; Lewis, F.L.; and Lai, V. The adoption and use of collaboration information technologies: International comparisons. Journal of Information Technology, 20, 2 (2005), 130-140.
    • (2005) Journal of Information Technology , vol.20 , Issue.2 , pp. 130-140
    • Pervan, G.P.1    Bajwa, D.S.2    Lewis, F.L.3    Lai, V.4
  • 55
    • 70449971038 scopus 로고
    • A business case framework for group support technology
    • Winter
    • Post, B.Q. A business case framework for group support technology. Journal of Management Information Systems, 9, 3 (Winter 1992-1993), 7-26.
    • (1992) Journal of Management Information Systems , vol.9 , Issue.3 , pp. 7-26
    • Post, B.Q.1
  • 57
    • 3142710929 scopus 로고    scopus 로고
    • Causal relationships in creative problem solving: Comparing facilitation interventions for ideation
    • Spring
    • Santanen, E.L.; Vreede, G.-J. de; and Briggs, R.O. Causal relationships in creative problem solving: comparing facilitation interventions for ideation. Journal of Management Information Systems, 20, 4 (Spring 2004), 167-197.
    • (2004) Journal of Management Information Systems , vol.20 , Issue.4 , pp. 167-197
    • Santanen, E.L.1    De Vreede, G.-J.2    Briggs, R.O.3
  • 58
    • 0032223732 scopus 로고    scopus 로고
    • Differences between novice and expert systems analysts:What do we know and what do we do?
    • Summer
    • Schenk, K.D.; Vitalari, N.P; and Davis, K.S. Differences between novice and expert systems analysts: What do we know and what do we do? Journal of Management Information Systems, 15, 1 (Summer 1998), 9-50.
    • (1998) Journal of Management Information Systems , vol.15 , Issue.1 , pp. 9-50
    • Schenk, K.D.1    Vitalari, N.P.2    Davis, K.S.3
  • 59
    • 69249153436 scopus 로고    scopus 로고
    • University of Albany, NY
    • Schuman, S. Grpfacl. University of Albany, NY, 2006.
    • (2006) Grpfacl
    • Schuman, S.1
  • 61
    • 22044453927 scopus 로고    scopus 로고
    • The design of GSS-enabled interventions: A habermasian perspective
    • Sheffeld, J. The design of GSS-enabled interventions: A habermasian perspective. Group Decision and Negotiation, 13, 5 (2004), 415-435.
    • (2004) Group Decision and Negotiation , vol.13 , Issue.5 , pp. 415-435
    • Sheffeld, J.1
  • 64
    • 0015728810 scopus 로고
    • The structure of ill structured problems
    • Simon, H.A. The structure of ill structured problems. Artifcial Intelligence, 4, 3-4 (1973), 181-201.
    • (1973) Artifcial Intelligence , vol.4 , Issue.3-4 , pp. 181-201
    • Simon, H.A.1
  • 66
    • 84951204898 scopus 로고    scopus 로고
    • Thousand Oaks, CA: Sage
    • Tropman, J.E. Making Meetings Work: Achieving High Quality Group Decisions. Thousand Oaks, CA: Sage, 1996.
    • (1996)
    • Tropman, J.E.1
  • 67
    • 27544477496 scopus 로고    scopus 로고
    • Collaboration engineering: Designing repeatable processes for high-value collaborative tasks
    • R.H. Sprague Jr. (ed.), Los Alamitos: IEEE computer Society Press, available at
    • Vreede, G.-J. de, and Briggs, R.O. Collaboration engineering: Designing repeatable processes for high-value collaborative tasks. In R.H. Sprague Jr. (ed.), Proceedings of the Thirty-Eighth Annual Hawaii International Conference on System Sciences. Los Alamitos: IEEE computer Society Press, 2005 (available at www2.computer.org/plugins/dl/pdf/ proceedings/hicss/2005/2268/01/22680017c. pdf?template=1&loginState=1&userData=anonymous-IP%253a%253a127.0.0.1).
    • (2005) Proceedings of the Thirty-Eighth Annual Hawaii International Conference on System Sciences
    • De, V.G.-J.1    Briggs, R.O.2
  • 70
    • 38149030860 scopus 로고    scopus 로고
    • International Council on Systems Engineering (INCOSE), San Diego, CA
    • What is systems engineering? International Council on Systems Engineering (INCOSE), San Diego, CA, 2007.
    • (2007) What Is Systems Engineering?
  • 71
    • 0030376489 scopus 로고    scopus 로고
    • Facilitation, GSS and training as sources of process restrictiveness and guidance for structured group decision making an empirical assessment.
    • Wheeler, B.C., and Valacich, J.S. Facilitation, GSS and training as sources of process restrictiveness and guidance for structured group decision making an empirical assessment. Information Systems Research, 7, 4 (1996), 429-450.
    • (1996) Information Systems Research , vol.7 , Issue.4 , pp. 429-450
    • Wheeler, B.C.1    Valacich, J.S.2
  • 73
    • 0001532071 scopus 로고    scopus 로고
    • A theory of task/technology ft and group support systems effectiveness
    • Zigurs, I., and Buckland, B. A theory of task/technology ft and group support systems effectiveness. MIS Quarterly, 22, 3 (1998), 313-334.
    • (1998) MIS Quarterly , vol.22 , Issue.3 , pp. 313-334
    • Zigurs, I.1    Buckland, B.2
  • 74
    • 38949164394 scopus 로고    scopus 로고
    • From profles to patterns: A new view of task-technology ft
    • Zigurs, I., and Khazanchi, D. From profles to patterns: A new view of task-technology ft. Information Systems Management, 25, 1 (2008), 8-13.
    • (2008) Information Systems Management , vol.25 , Issue.1 , pp. 8-13
    • Zigurs, I.1    Khazanchi, D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.