Waiting time and assessment of patient satisfaction in a large reference emergency department: A prospective cohort study, France

European Journal of Emergency Medicine

Volumn 16, Issue 4, 2009, Pages 177-182

  Pitrou, Isabelle ^a   Lecourt, Annie Claude ^b   Bailly, Laurent ^a   Brousse, Benoît ^b   Dauchet, Luc ^a   Ladner, Joël ^a  

^a ROUEN UNIVERSITY HOSPITAL   (France)

^b Elbeuf Reference Hospital   (France)

Author keywords

Emergency department; Patient information; Quality assurance; Satisfaction assessment; Waiting times

Indexed keywords

ADULT; ARTICLE; COHORT ANALYSIS; CONTROLLED STUDY; DOCTOR PATIENT RELATION; EMERGENCY WARD; FEMALE; HEALTH CARE QUALITY; HOSPITAL ADMISSION; HUMAN; INFORMATION PROCESSING; INTERVIEW; MAJOR CLINICAL STUDY; MALE; MULTIVARIATE ANALYSIS; PATIENT SATISFACTION; PRIORITY JOURNAL; PROSPECTIVE STUDY; TELEPHONE;

ADULT; APPOINTMENTS AND SCHEDULES; EMERGENCY SERVICE, HOSPITAL; FEMALE; FRANCE; HEALTH CARE SURVEYS; HOSPITALS, PUBLIC; HUMANS; INTERVIEWS AS TOPIC; MALE; MIDDLE AGED; PATIENT SATISFACTION; PROSPECTIVE STUDIES; TIME FACTORS;

EID: 68949083215     PISSN: 09699546     EISSN: None     Source Type: Journal    
DOI: 10.1097/MEJ.0b013e32831016a6     Document Type: Article

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