The effects of institutional and organizational characteristics on work force flexibility: Evidence from call centers in three liberal market economies

Industrial and Labor Relations Review

Volumn 62, Issue 4, 2009, Pages 573-601

  Van Jaarsveld, Danielle D ^a   Kwon, Hyunji ^b   Frost, Ann C ^c  

^a UNIVERSITY OF BRITISH COLUMBIA   (Canada)

^b KING'S COLLEGE LONDON   (United Kingdom)

^c UNIVERSITY OF WESTERN ONTARIO   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 68149182575     PISSN: 00197939     EISSN: None     Source Type: Journal    
DOI: 10.1177/001979390906200406     Document Type: Review

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