Human resource management and performance in UK call centres

British Journal of Industrial Relations

Volumn 44, Issue 1, 2006, Pages 99-124

  Wood, Stephen ^a   Holman, David ^a   Stride, Christopher ^a  

^a UNIVERSITY OF SHEFFIELD   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33644976625     PISSN: 00071080     EISSN: 14678543     Source Type: Journal    
DOI: 10.1111/j.1467-8543.2006.00489.x     Document Type: Article

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