Service innovation through dynamic knowledge management

Industrial Management and Data Systems

Volumn 109, Issue 3, 2009, Pages 322-337

  Shang, Shari S C ^a   Lin, Shu Fang ^b   Wu, Ya Ling ^a  

^a NATIONAL CHENGCHI UNIVERSITY   (Taiwan)

^b YUANPEI UNIVERSITY   (Taiwan)

Author keywords

Automotive industry; Innovation; Intellectual capital; Knowledge management; Taiwan

Indexed keywords

DESIGN/METHODOLOGY/APPROACH; DYNAMIC CAPABILITIES; DYNAMIC KNOWLEDGE MANAGEMENT; EMPIRICAL EVIDENCE; ENVIRONMENTAL CHANGE; EXTERNAL RESOURCES; INTELLECTUAL CAPITAL; NEW SERVICES; QUALITATIVE APPROACH; SEMI STRUCTURED INTERVIEWS; SERVICE FIRMS; SERVICE INNOVATION; TAIWAN;

AUTOMOTIVE INDUSTRY; MANAGEMENT;

KNOWLEDGE MANAGEMENT;

EID: 67650689168     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570910939362     Document Type: Article

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