The relationship between the hotel rating system, service quality improvement, and hotel performance changes: A canonical analysis of hotels in Thailand

Journal of Quality Assurance in Hospitality and Tourism

Volumn 9, Issue 1, 2008, Pages 34-56

  Narangajavana, Yeamdao ^a   Hu, Bo ^b  

^a WALAILAK UNIVERSITY   (Thailand)

^b SAN FRANCISCO STATE UNIVERSITY   (United States)

Author keywords

Hotel performance; Hotel rating systems; Hotels in Thailand; Service quality; Thailand Hotel Standard

Indexed keywords

EID: 67649105826     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1080/15280080802108259     Document Type: Article

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