Profiles of trust: Who to turn to, and for what

MIT Sloan Management Review

Volumn 50, Issue 2, 2009, Pages

  Mcgrath, Cathleeim ^a   Zell, Deone ^b  

^a LOYOLA MARYMOUNT UNIVERSITY   (United States)

^b CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 67649105507     PISSN: 15329194     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (30)

1. M. Deutsch, "Cooperation and Trust: Some Theoretical Notes," in "Nebraska Symposium on Motivation," ed. M.R. Jones (Lincoln, Nebraska: University of Nebraska Press, 1962), 275-319;
2. and D.E. Zand, "Trust and Managerial Problem Solving," Administrative Science Quarterly 17, no. 2 (1972): 229-239.
3. R.D. Putnam, "The Prosperous Community: Social Capital and Public Life," American Prospect 4, no. 13 (March 21,1993): 35-42.
4. F. Fukuyama, "Trust: The Social Virtues and the Creation of Prosperity" (New York: Free Press, 1995).
5. L.C. Abrams, R. Cross, E. Lesser and D.Z. Levin, "Nurturing Interpersonal Trust in Knowledge-Sharing Networks," Academy of Management Executive 17, no. 4 (November 2003): 64-77;
6. K.T. Dirks and D.L. Ferrin, "The Role of Trust in Organizational Settings," Organization Science 12, no. 4 (July 2001): 450-467;
7. R.M. Kramer, "Trust and Distrust in Organizations: Emerging Perspectives, Enduring Questions, " Annual Review of Psychology 50 (January 1999): 569-98;
8. D.Z. Levin and R. Cross, "The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer," Management Science 50, no. 11 (November 2004): 1477-1490;
9. R.C. Mayer, J.H. Davis and D.F. Schoorman, "An Integrative Model of Organizational Trust," Academy of Management Review 20, no. 3 (1995): 709-734;
10. B. Uzzi, "The Sources and Consequences of Embeddedness for the Economic Performance of Organizations: The Network Effect," American Sociological Review 61, no. 4 (August 1996): 674-698;
11. and Zand, "Trust and Managerial Problem Solving."
12. Deutsch, "Cooperation and Trust"; and M.A. Gelet-kanycz and D.C. Hambrick, "The External Ties of Top Executives: Implications for Strategic Choice and Performance," Administrative Science Quarterly 42, no. 4 (December 1997): 654-681.
13. Mayer et al., "OrganizationalTrust."
14. Ibid.
15. Ibid.
16. B. Wellman and S. Wortley, "Different Strokes from Different Folks: Community Ties and Social Support," American Journal of Sociology 96, no. 3 (November 1990): 558-588.
17. Abrams et al., "Nurturing Interpersonal Trust."
18. S.L. Jarvenpaa, K. Knoll and D.E. Leidner, "Is Anybody Out There? Antecedents of Trust in Global Virtual Teams," Journal of Management Information Systems 14, no. 4 (spring 1998): 29-64.
19. W. Bennis, "On Becoming a Leader" (Cambridge, Massachusetts: Perseus Books, 2003).
20. E.H. Schein, "Organizational Culture and Leadership" (San Francisco, California: Jossey Bass, 1985).
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22. D.C. Hambrick, S. Finkelstein and A.C. Mooney, "Executive Job Demands: New Insights for Explaining Strategic Decisions and Leader Behaviors," Academy of Management Review 30, no. 3 (2005): 472-491;
23. A.I. Kraut, PR. Pedigo, D.D. McKenna and M.D. Dunnette, "The Role of the Manager: What's Really Important in Different Management Jobs," Academy of Management Executive 3, no. 4 (1989): 286-293;
24. M.J. Martinko and W.L. Gardner, "Structured Observation of Managerial Work: A Replication and Synthesis," Journal of Management Studies 27, no. 3 (May 1990): 329-357;
25. and CM. Pavett and A.W. Lau, "Managerial Work: The Influence of Hierarchical Level and Functional Specialty," Academy of Management Journal 26, no. 1 (March 1983): 170-177.
26. Kraut et al., "The Role of the Manager."
27. J. House, D. Umberson and K. Landis, "Structures and Processes of Social Support," Annual Review of Sociology 14 (August 1988): 293-318.
28. Pavett and Lau, "Managerial Work."
29. House et al., "Structures and Processes."
30. B. Wellman and S. Wortley, "Different Strokes from Different Folks: Community Ties and Social Support," American Journal of Sociology 96, no. 3 (November 1990): 558-588.