메뉴 건너뛰기




Volumn 9, Issue 3, 2008, Pages 235-247

Relationship value in thai business-to-business marketing

Author keywords

Business consumers; Relationship value; Retailer supplier relationship; Thailand

Indexed keywords

BUSINESS DEVELOPMENT; CONSUMPTION BEHAVIOR; INDUSTRIAL PERFORMANCE; INDUSTRIAL PRODUCTION; MARKETING; PARTNERSHIP APPROACH; PREDICTION; RETAILING;

EID: 67549140143     PISSN: 10599231     EISSN: 15286940     Source Type: Journal    
DOI: 10.1080/10599230802262443     Document Type: Article
Times cited : (12)

References (30)
  • 1
    • 21844489555 scopus 로고
    • Dyadic business relationships within a business network context
    • Andersen, C. J., Hakannsson, H. and Johanson, J. (1994) Dyadic business relationships within a business network context. Journal of Marketing, 58, pp. 1-15.
    • (1994) Journal of Marketing , vol.58 , pp. 1-15
    • Andersen, C.J.1    Hakannsson, H.2    Johanson, J.3
  • 3
    • 0003056894 scopus 로고
    • Relationship quality in service selling: An interpersonal influence perspective
    • Crosby, L. A., Evans, K. R. and Cowles, D. (1990) Relationship quality in service selling: An interpersonal influence perspective. Journal of Marketing, 54, pp. 68-81.
    • (1990) Journal of Marketing , vol.54 , pp. 68-81
    • Crosby, L.A.1    Evans, K.R.2    Cowles, D.3
  • 4
    • 0031502147 scopus 로고    scopus 로고
    • An examination of the nature of trust in buyer-seller relationships
    • Doney, P. M. and Cannon, J. P. (1997) An examination of the nature of trust in buyer-seller relationships. Journal of Marketing, 61, pp. 35-51.
    • (1997) Journal of Marketing , vol.61 , pp. 35-51
    • Doney, P.M.1    Cannon, J.P.2
  • 12
    • 85107910598 scopus 로고
    • Customer switching behavior in service industries: An exploratory study
    • Keaveney, S. M. (1995) Customer switching behavior in service industries: An exploratory study. Journal of Marketing, 59, pp. 71-82.
    • (1995) Journal of Marketing , vol.59 , pp. 71-82
    • Keaveney, S.M.1
  • 16
    • 21344475322 scopus 로고
    • The commitment-trust theory of relationship in business markets
    • Morgan, R. M. and Hunt, S. D. (1994) The commitment-trust theory of relationship in business markets. Journal of Marketing, 58, pp. 20-38.
    • (1994) Journal of Marketing , vol.58 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 17
    • 0003982844 scopus 로고    scopus 로고
    • Allen and Unwin, Sydney, Australia
    • Pallant, J. (2007) SPSS survival manual, Allen and Unwin, Sydney, Australia
    • (2007) SPSS Survival Manual
    • Pallant, J.1
  • 18
    • 58149324788 scopus 로고
    • The process of key accountisation of the firm, a case study
    • Pardo, C., Salle, R. and Spencer, R. (1995) The process of key accountisation of the firm, a case study. Industrial Marketing Management, 22, pp. 123-134.
    • (1995) Industrial Marketing Management , vol.22 , pp. 123-134
    • Pardo, C.1    Salle, R.2    Spencer, R.3
  • 19
    • 84986037764 scopus 로고    scopus 로고
    • Relationship benefits in service industries: A replication in a South East Asian context
    • Patterson, P. and Smith, G. (2001) Relationship benefits in service industries: A replication in a South East Asian context. Journal of Services Marketing, 15:6, pp. 425-443.
    • (2001) Journal of Services Marketing , vol.15 , Issue.6 , pp. 425-443
    • Patterson, P.1    Smith, G.2
  • 20
    • 38248999288 scopus 로고
    • Measuring customer satisfaction
    • Perkins, W. S. (1993) Measuring customer satisfaction. Industrial Marketing Management, 22:3, pp. 247-254.
    • (1993) Industrial Marketing Management , vol.22 , Issue.3 , pp. 247-254
    • Perkins, W.S.1
  • 21
    • 85133004179 scopus 로고    scopus 로고
    • The value concept and relationship marketing
    • Ravald, A. and Gronross, C. (1996) The value concept and relationship marketing. European Journal of Marketing, 30, pp. 19-30.
    • (1996) European Journal of Marketing , vol.30 , pp. 19-30
    • Ravald, A.1    Gronross, C.2
  • 23
    • 0345423637 scopus 로고    scopus 로고
    • Value transformation in relationship marketing
    • Tzokas, N. and Saren, M. (1999) Value transformation in relationship marketing. Australasian Marketing Journal, 7, pp. 52-62.
    • (1999) Australasian Marketing Journal , vol.7 , pp. 52-62
    • Tzokas, N.1    Saren, M.2
  • 25
    • 33645038727 scopus 로고    scopus 로고
    • Relationship value and relationship quality: Broadening the nomological network of the business-to-business relationships
    • Ulaga, W. and Eggert, A. (2006) Relationship value and relationship quality: Broadening the nomological network of the business-to-business relationships. European Journal of Marketing, 40:34, pp. 311-327.
    • (2006) European Journal of Marketing , vol.40 , Issue.34 , pp. 311-327
    • Ulaga, W.1    Eggert, A.2
  • 27
    • 0038164197 scopus 로고    scopus 로고
    • Bridging the gap between suppliers and customers through relationship promoters: Theoretical considerations and empirical results
    • Walter, A. and Gemunden, H. G. (2000) Bridging the gap between suppliers and customers through relationship promoters: Theoretical considerations and empirical results. Journal of Business and Industrial Marketing, 15, pp. 86-105.
    • (2000) Journal of Business and Industrial Marketing , vol.15 , pp. 86-105
    • Walter, A.1    Gemunden, H.G.2
  • 30
    • 0002667763 scopus 로고
    • Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence
    • Zeithaml, V. A. (1988) Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52:3, pp. 2-22.
    • (1988) Journal of Marketing , vol.52 , Issue.3 , pp. 2-22
    • Zeithaml, V.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.