Exploring the impact of e-business adoption on logistics processes: empirical evidence from the food industry

International Journal of Logistics Research and Applications

Volumn 10, Issue 2, 2007, Pages 109-122

  Matopoulos, A ^a   Vlachopoulou, M ^a   Manthou, V ^a  

^a UNIVERSITY OF MACEDONIA   (Greece)

Author keywords

E business impact; Food industry; Logistics

Indexed keywords

EID: 67349251017     PISSN: 13675567     EISSN: 1469848X     Source Type: Journal    
DOI: 10.1080/13675560701427270     Document Type: Article

References (75)

1. Auramo, J., Aminoff, A. and Punakivi, M. 2002. Research agenda for e-business logistics based on professional opinions. Int. J. Phys. Distrib. Logistics Manag., 32: 513–531.
2. Brown, D. H. and Locket, N. 2004. Potential of critical e-applications for engaging SMEs in e-business: a provider perspective. Eur. J. Inf. Syst., 13: 21–34.
3. Bourlakis, M. A. and Bourlakis, C. A. 2001. Deliberate and emergent logistics strategies in food retailing: a case study of the Greek multiple food retail sector. Suppl. Chain Manag., 6: 189–200.
4. Caldeira, M. M. and Ward, J. M. 2003. Using resource-based theory to interpret the successful adoption and use of information systems and technology in manufacturing small and medium-sized enterprises. Eur. J. Inf. Syst., 12: 127–141.
5. Chow, G., Heavers, T. D. and Henriksson, L. E. 1994. Logistics performance: definition and measurement. Int. J. Phys. Distrib. and Logistics Manag., 24: 17–28.
6. CIAA. 2003. The European food and drink industry and the EU common agricultural policy. Available online at: http://www.ciaa.be/Key%20facts%20&%20fig-UK.pdf (accessed 05/11/)
7. CIAA. 2007. Data and trends in the European food and drink industry. Available on line at: http://www.ciaa.be/Data_&_Trends_.pdf (accessed 05/02/)
8. Croom, S. R. 2000. The impact of Web-based procurement on the management of operating resources. J. Suppl. Chain Manag., 36: 4–13.
9. Croom, S. R. 2005. The impact of e-business on supply chain management. Int. J. Oper. Prod. Manag., 25: 55–73.
10. Crosby, P. B. 1979. Quality is Free, New York: McGraw-Hill.
11. Cross, G. J. 2000. How e-business is transforming supply chain management. J. Bus. Strat., 21: 36–39.
12. Culkin, N. and Smith, D. 2000. An emotional business: a guide to understanding the motivations of small business decision takers. Qual. Market Res.: Int. J., 3: 145–157.
13. Damanpour, F. 1991. Organizational innovation: a meta-analysis of effects of determinants and moderators. Acad. Manag. J., 34: 555–590.
14. Daniel, E. M. and Grimshaw, D. J. 2002. An exploratory comparison of electronic commerce adoption in large and small enterprises. J. Inf. Technol., 17: 133–147.
15. Davis, F. D. 1989. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13: 319–340.
16. DeBoer, L., Harink, J. and Heijboer, G. 2002. A conceptual model for assessing the impact of electronic procurement. Eur. J. Purch. Suppl Manag., 8: 25–33.
17. Den Ouden, M., Dijkhuisen, A. A., Huirne, R. B. and Zuurbier, P. J. 1996. Vertical co-operation in agricultural production-marketing chains with special reference to product differentiation in pork. Agribusiness, 12: 277–290.
18. Doukidis, G. 2004. “ The contribution and competitiveness of food retailing ”. Greek: Athens University of Economics and Business. Eltrun Working Paper Series, WP 2004-005
19. Eccles, R. 1998. “ The performance measurement manifesto ”. In Harvard Business Review on Measuring Corporate Performance, 25–46. Boston, MA: Harvard Business School Press.
20. Epperson, J. E. and Estes, E. A. 1999. Fruit and vegetable supply chain management, innovations and competitiveness. J. Food Distrib. Res., November: 38–42.
21. Ferrari, R. 2000. “ White paper frontline supply chain managers struggle with e-business, September ”. New York: Richmond Events and AMR Research White Paper.
22. Fillis, I., Johansson, U. and Wagner, B. A. 2003. A conceptualization of the opportunities and barriers to e-business development in the smaller firm. J. Small Bus. Enterprise Dev., 10: 336–344.
23. Folkerts, H. and Koehorst, H. 1998. Challenges in international food supply chains: vertical co-ordination in the European agribusiness and food industries. Brit. Food J., 100: 385–388.
24. Gecowets, G. and Bauer, M. 2000. The effect of the Internet on supply chain and logistics. World Trade, 13: 71–80.
25. Greek General Secretary of Trade, Newsletter. 2005. March Available online at: http://www.gge.gr/7/sub.asp?774 (accessed 17/06/2005)
26. Ghalayini, A., Noble, J. and Crowe, T. 1997. An integrated dynamic performance measurement system for improving manufacturing competitiveness. Int. J. Prod. Econ., 48: 207–225.
27. Gunasekaran, A., Patel, C. and Tirtiroglou, E. 2001. Performance measures and metrics in a supply chain environment. Int. J. Oper. Prod. Manag., 21: 71–87.
28. Henderson, J., Dooley, F. and Akridge, J. Adoption of e-commerce strategies for agribusiness firms. In Proceedings of the. American Agricultural Economics Association Annual Meeting.
29. Hooker, N. H., Heilig, J. and Ernst, S. What is unique about e-agribusiness? In Proceedings of the. IAMA World Food and Agribusiness Symposium.
30. Hotel & Restaurant. 2004. Food industry in new dynamic phase. (accessed 19/03/2004) Available online at:http://www.hotelrestaurant.gr/online/article.asp?returnPage=SECTION&group=3§ion=10&articleid=1358
31. Johnson, D. 2001. Dot-coms and agriculture: what have we learned?. Canadian Society of Extension.
32. Johnson, P. F. and Classen, R. D. 2005. E-procurement. MIT Sloan Manag. Rev., 46: 7–10.
33. IEIR, The Greek food and drink industry. 2005. Institute of Economic and Industrial Research. Annual Report, (in Greek)
34. Kearney, A. T. 1999. “ Insight to impact: results of the fourth quinquennial European logistics study ”. In European Logistics Association Brussels
35. Knight, G. 2001. Entrepreneurship and strategy in the international SME's. J. Int. Manag., 7: 155–171.
36. Kwon, T. H. and Zmud, R. W. 1987. “ Unifying the fragmented models of information systems implementation ”. In Critical Issues in Information Systems Research, Edited by: Boland, R. J. and Hirschheim, R. A. 247–252. New York: John Wiley.
37. Lancioni, R., Smith, M. and Oliva, T. 2000. The role of the Internet in supply chain management. Ind. Market. Manag., 29: 45–56.
38. Lee, H. L. and Whang, S. Supply chain integration over the Internet. Supply Chain Management: Models, Applications and Research Directions, Edited by: Geunes, J., Pardalos, P. and Romeijn, E. pp. 3–17. Dordrecht, The Netherlands: Kluwer Publishers.
39. Logistics Europe, Patterns of change: European logistics services are improving. 1998. Logist. Eur., 6: 8–11.
40. Mangan, J., Lalwani, C. and Gardner, B. 2004. Combining quantitative and qualitative methodologies in logistics research. Int. J. Phys. Distrib. Logistics Manag., 34: 565–578.
41. Manthou, V., Matopoulos, A. and Vlachopoulou, M. 2005. Internet-based applications in the agri-food supply chain: a survey on the Greek canning sector. J. Food Eng., 70: 447–454.
42. Martin, L. M. and Matlay, H. 2001. Blanket approaches to promoting ICT in small firms: some lessons from the DTI ladder adoption model in the UK. Int. Res.: Electr. Network. Appl. Policy, 11: 399–410.
43. Mason-Jones, R. and Towill, D. R. 1999. Using the information decoupling point to improve supply chain performance. Int. J. Logistics Manag., 10: 13–26.
44. Medori, D. and Steeple, D. 2000. A framework for auditing and enhancing performance measurement systems. Int. J. Oper. Prod. Manag., 20: 520–533.
45. Mehrtens, J., Cragg, P. B. and Mills, A. M. 2001. A model of Internet adoption by SME's. Inform. Manag., 39: 165–176.
46. Mentzer, J. and Kahn, K. 1995. A framework of logistics research. J. Bus. Logistics, 6: 231–250.
47. Meredith, J. 1998. Building operations management theory through case and field research. J. Oper. Manag, 16: 441–454.
48. Miles, M. B. and Huberman, A. M. Qualitative data analysis: An expanded sourcebook. Thousand Oaks, California: Sage Publications Inc.
49. Myers, M. D. and Avison, D. E. 2002. Qualitative Research in Information Systems: A Reader, London: Sage Publications.
50. National Statistical Service of Greece, Industrial production index. 2005. December Press Release
51. Neely, A. 1999. Measuring Business Performance, The Economist Books.
52. Naslund, D. 2002. Logistics needs qualitative research: especially action research. Int. J. Phys. Distrib. Logistics Manag., 32: 321–338.
53. Nitchke, T. and O'Keeffe, M. 1997. Managing the linkage with primary producers: experiences in the Australian grain industry. Suppl. Chain Manag: An Int. J, 2: 4–6.
54. Papathanassiou, B., Kardaras, D. and Arkoumani, B. 2003. Management context and impact of e-commerce in the development of Greek food industries. Logistics Inf. Manag., 16: 134–144.
55. Parasuraman, A., Zeitham, V. and Berry, L. 1998. SERVQUAL: a multiple item scale for measuring customer perception of service quality. J. Retail., 64: 12–40.
56. Patterson, K. A., Grimm, C. M. and Corsi, T. M. 2003. Adopting new technologies for supply chain management. Trans. Res. Part E, 39: 95–121.
57. Premkumar, G., Ramamurthy, K. and Crum, M. R. 1997. Determinants of EDI adoption in the transportation industry. Eur. J. Inf. Syst., 6: 107–121.
58. Premkumar, G. and Roberts, M. 1999. Adoption of new information technologies in rural small businesses. Omega, Int. J. Manag. Sci., 27: 467–484.
59. Rahman, Z. 2004. Use of the Internet in supply chain management. Ind. Manag. Data Syst., 104: 31–41.
60. Raymond, L. 2001. Determinants of web site implementation, small business. Int. Res.: Electr. Network Appl. and Policy, 11: 411–422.
61. Rogers, E. M. 1995. Diffusion of Innovations, New York: The Free Press.
62. Sadowski, B. M., Maitland, C. and van Dongen, J. 2002. Strategic use of the Internet by small- and medium- sized enterprises: An exploratory study. Inf. Econ. Policy, 14: 75–93.
63. Salampasis, M., Batzios, C., Samathrakis, V., Adroulidakis, S. and Adroulidaki, M. Use and impact of the Internet in the Greek agricultural sector, In Proceedings of the 4th. EFITA Conference.
64. Saxowvsky, D. and Duncan, M. 1998. “ Understanding agriculture's transition into the 21st century: challenges, opportunities, consequences and alternatives ”. Department of Agricultural Economics, North Dakota State University. Report 181
65. Sterns, J., Schweikhardt, D. and Peterson, C. 1998. Using case studies as an approach for conducting agribusiness research. Int. Food and Agribusiness Manag. Rev., 1: 311–327.
66. Stokes, D. 2000. “ Marketing and the small firm ”. In Enterprise and Small Business: Principles, Practice and Policy, Edited by: Carter, S. and Jones Evens, D. 354–383. London: Pearson Education Ltd.
67. Tan, K. C. 2001. A framework of supply chain management literature. Eur. J. Purch. Suppl. Manag., 7: 39–48.
68. Thompson, S. Potential effects of information technologies on the economic performance of agricultural and food markets, In Proceedings of the. Symposium on Global Restructuring of Agro-Food Markets.
69. Tucker, D. and Jones, L. 2000. Leveraging the power of the Internet for optimal supplier sourcing. Int. J. Phys. Distrib. Logistics Manag., 30: 255–267.
70. USDA. 2003. Retail food sector in Greece. GAIN Report, GR-3024 Available online at: http://www.fas.usda.gov/gainfiles/200312/146085299.pdf (accessed 08/08/2003)
71. Van Beveren, J. and Thomson, H. 2002. The use of electronic commerce by SME's in Victoria, Australia. J. Small Bus. Manag., 40: 250–253.
72. Wailgum, T. 2004. Tag you are late, CIO magazine, November Issue. (accessed 20/12/2004) Available online at: http://www.cio.com/archive/111504/rfid.htm
73. Yen, B. P. and Ng, E. O. 2003. The migration of electronic commerce. Manag. Decis., 41: 656–665.
74. Yin, R. K. 1994. “ Case study research: Design and Methods ”. Thousand Oaks, California: Sage Publications Inc.
75. Zeng, A. Z. and Pathak, B. K. 2003. Achieving information integration in supply chain management through B2B e-hubs:concept and analyses. Ind. Manag. Data Syst., 103: 657–665.